Hr Generalist Customer Service

Name: BASEL I. ABBASI

Address: **** ********** **

HERNDON, VA 20171

Telephone: 571-***-****

Email: ***********@*****.***

EDUCATION

University of Wales, Wales, UK – Master of Philosophy

Chicago State University, Chicago, USA - Bachelors in Business Management

PMP, Certified Project Management Professional, (2011-2014)

PHR, Professional in Human Resources, 2019

CSAA, Certified Sharia Auditor and Advisor, 2019

WORK EXPERIENCE

Azzad Wealth Management

Internal Auditor – 2019 – 2022

Examined records, reports, and documentation of the company operation

Insured compliance with established policies and procedures

Prepared audit and control reports

Amazon Inc. - USA

Merchant- 2018 - 2019

Selling products on Amazon platform

Storing products in Amazon’s fulfillment centers (warehouses), where Amazon would pick, pack, ship and provide customer service for my products

Launching and maintaining advertising campaigns to market my product

Al Madinah Community Center, Fayetteville NC

Consultant/ Instructor - 2016

Deliver lectures and management training courses

Offer family and youth counseling and guidance as needed

Advisor and teacher in the weekend school

Participate in the community activities that further interfaith and public relations

Provide consultation to the Board of Trustees on religious and community issues

Community Center of Leesburg, VA

Consultant / Instructor - 2014- 2015

Participate in the community activities that further public relations

Develop and implement educational and extracurricular programs for the youth and adults

Provide consultation for the board of trustees on religious matters, community issues, and mosque activities.

Offer family and youth counseling and guidance as needed

Youth Leadership Program - Muslim Community Center of Leesburg, VA

Instructor - 2015

Mastering the art of presentation and public speaking

Setting and achieving challenging goals

Refining creative problem solving and decision- making skills

Improving the ability to build superior human relations

Developing ethical leadership and positive life skills

Business Mastery Workshop, Muslim Community Center of Leesburg, VA

Instructor - 2015

Empowering participants with knowledge, skills, and tools for creating a growing and sustainable business

Participants learn to start looking at their business through a new filter that will create record growth and long-term success in their organizations

Workshop is directed to business owners and high-level managers, designed to make an immediate impact on business productivity and profitability

BDO - Financial and Managerial Consultants – Amman, Jordan

Senior Consultant, 2013- 2014

Manage implementation of projects in terms of scope, quality, costing, scheduling.

Assign employees responsibilities and review performance

Draft process methodologies for business operations and proposals for potential clients

Tracking projects milestones and deliverables

Tactical Solutions Co. - Management Consultants- Jordan

Manager / Trainer, 2011- 2015

Provide HR consultancy to clients

Discuss goals and development plans with supervisors and follow up on their performance.

Develop performance standards and supervise ongoing employee training

Manage projects and assignments in terms of costing, scheduling, and reporting

Nasa Employment Agency- Jordan

HR Generalist, 2008 - 2011

Getting vacancy details from clients

Matching candidates to suitable jobs

Interviewing and testing job seekers to build a pool of candidates ready to fill vacancies

Screening and shortlisting candidates before clients interview them

Negotiating fees for services, and terms and conditions of employment with staff

Coordinating the appointment process for successful applicants

Al Farouq Community Center- Part-time volunteer, Jordan

Director, 2007 - 2010

Oversee all daily operations at the community center

Responsible for the hiring, training and supervision of all members of the staff

Participates in the development of the marketing campaign

Collaborates with the community and staff in designing cohesive and comprehensive youth development programs for youth ages five through eighteen, utilizing the resources of the center

Ibrahim Abbasi & Co. – Public Accountants, Jordan

External Auditor, 1999 - 2005

Assuring review objectives are achieved, and review is conducted in accordance with company standards for services, manufacturing and trading companies

Assisting in the planning and scope definition of all audit engagements

Coordinating and requesting the financial records and materials from clients, and verifying the correctness and completeness of these records

Gathering information from clients including the conduction of interviews with clients’ staff and employees

Completing the audit in accordance with all compliance guidelines, including International Auditing Standards and International Accounting Standards

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