Slot Technician Network Administrator

STEEVENS BERNARD

Network Administrator

Seeking a challenging Network admin position in which I can apply my acquired skills, and knowledge within a conducive environment of networking and computers.

HIGHLIGHTS

OF QUALIFICATIONS

+4 years of network experience and technical support

Proven expertise in hardware, software, and troubleshooting

Qualified in technical management and computer network programming

Ethics of positive workmanship

Skills in troubleshooting of LAN/WAN/VoIP networks

Aruba Controllers and APs

+10 years of electronic/mechanical troubleshooting experience in addition to usage of electronic testing equipment

Strong proven experience with Cisco routers, switches, access points, wireless controllers, voice gateways

Disciplined and apt at following the order of protocol

Excellent communication, organization, and project management skills

Willing to travel

WORK EXPERIENCE

Seminole Hard Rock Hotel & Casino Tampa

Manager IT Operations – May 2022 – To Present

Ensure the company IT infrastructure is properly maintained.

Manage teams of technicians, system engineers and other IT staff.

Design, develop and implement PC base business applications / systems for the department according to existing client software development standards.

Network Administrator – Mar 2017- To May 2022

●Established network specifications by conferring with users and management; analyzed workflow, access, information, and security requirements; designed router administration, included interface configuration and routing protocols.

● Established network by evaluating network performance issues, included availability, utilization, throughput, and latency; planned and executed the selection, installation, configuration, and tested of equipment; defined network policies and procedures; established connections and firewalls.

● Maintained network performance by performing network monitoring and analysis, and performance tuning; troubleshooted network problems; escalated problems to vendor.

● Secure network by developing network access control procedures, monitoring network performance and reliability, and maintaining network infrastructure documentation.

● Upgrade network by conferring with vendors; developing, testing, evaluating, and installing enhancements.

● Meet financial requirements by submitting information for budgets and gathering quotes on equipment for purchase.

● Protect organization's value by keeping information confidential.

● Accomplish organizational goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

● Perform other duties as assigned

Seminole Hotel Casino, Immokalee, FL

I.T. Technician II - Sep 2011- March 2017

●Responsible for access, maintenance, troubleshooting, and backup for facility’s system

●Performed configuration, OS upgrades, and implementation for LAN/WAN equipment

●Received, configured, installed and supported computer hardware and peripherals in a network environment

●Trouble shoot diagnosed, and repaired hardware, software, routing issues in addition to IP addressing problems and call routing for users and server teams

●Coordinated LAN/WAN/telecom projects for remote sites with other IT teams;

●Prepared and maintained employment records pertaining to hiring, termination, leaves, transfers, and/or promotions using human resources management system software

●Used common hand tools, diagnostic and predictive software and tools to perform routine maintenance and upgrades on computers, peripherals and server hardware and appliances; Maintained statistical and maintenance data on the remediation of issues with supported hardware and appliances

●Assisted the Network Administrator and other IT staff in the roll-out of network, operating system and software upgrades and patches as those requirements aroused

●Exhibited conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures

Slot Technician- Sep 2003 – Sep 2011

●Responsible for ensuring functionality of the slot machine system

●Diagnosed and repaired machine malfunctions and system problems as well as peripheral devices using specialized knowledge of technical detail of slot machines

●Performed preventative maintenance such as inspect and test various machine parts as well as maintaining adequate stock of parts required for repairs

●Demonstrated a strong ability to analyze and interpret electrical schematics and an understand the functionality of electrical components

●Tested equipment for operation condition, troubleshooting for faults, replace equipment parts i.e. resistors, switches, and circuit boards

●Used test, measurement, and diagnostic equipment, program sets and interactive electronic technical manuals to test repaired items to ensure compliance

CERTIFICATIONS

& TECHNICAL SKILLS

Certifications: CCNP half done, CEH, CCNA, VCP5, MCITP, Network +, Security +, A+

Operating Systems: Windows 2000, ME, XP, VISTA, Windows 7, 8,

Red-Hat Linux, Servers 2000 & 2003, 2008, 2012

Hardware: Linksys switches, Cisco switches & routers, Aruba Controllers and Access Points, Printers, Laptops, Network Cards, Desktops

Applications: Microsoft Office, Symantec backup Exec, PowerShell,

VSPHERE, Data Recovery, Bally apps, DameWare

Networking: Aruba Controllers, LAN/WAN, TCP/IP, NETBEUI, WINS, DNS, DHCP, Wireless, Cisco IOS, Nexus, Security, MS proxy server, TELNET, VPN, Ethernet, Frame Relay, ATM, OSPF, VoIP BGP, Load balancing

EDUCATION

Hodges University, Fort-Myers, FL

Bachelor of Science, Computer Information Technology, June 2012

Associate of Science, Computer Science, June 2010

HONORS

Million Dollar Moment for External/Internal Guest Services, December 2011

Rocker of the Quarter, First Quarter of the year 2019

Rocker of the Year 2019

REFERENCES UPON REQUEST

1850 Providence Lakes Blvd apt 713 Brandon FL, 33511 239-***-**** ********.*******@*****.***

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