Service Representative Data Entry
Resume:
Diana Guzman
Phoenix, AZ
************@*****.***
My objective as an individual is to secure a permanent position where I can have the opportunity to grow and expand my skill sets and education. With the help of my fast learning and multitasking abilities I am confident that I would be a great asset to my future employer. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
National General Lender Services - Mesa, AZ
January 2020 to September 2021
inbound calls
Disburse payments
Multitasking skills
Communication skills
Value customers
Understanding and resolving a problem
Front Desk Receptionist
Mark Kia - Mesa, AZ
April 2019 to August 2020
•Greeted customers
•computer experienced
•reliable
multitasking
• Took phone calls, directed visitors and took messages
• Checked insurance information
• Scheduled appointments, reservations, and bookings
• Handled cash and deliveries
Education
Associate in Science (AS) in Communications
Some college - Mesa, AZ
August 2018 to May 2019
Standard
Mesa High School
Skills
• Customer Service Skills, Bilingual Skills, Organized Skills, Patience Skills, Multi-tasking Skills, Communication Skills,Analysis Skills (2 years)
• Microsoft Excel
• Customer Service Skills
• Microsoft Word
• Receptionist
• Typing
• Call Center (1 year)
• Microsoft Powerpoint
• Microsoft Outlook
• Computer Skills
• Data Entry
• Research
• Quality Assurance
• Conflict Management
• English
• Sales support
Languages
• Bilingual Spanish/English - Fluent
Certifications and Licenses
First Aid Certification
CPR Certification
Additional Information
Open to learning new skills that will benefit my career in the upcoming future.
Contact this candidate