Arindam Mitra

UAE No: +971*********, UAE - Dubai

Email: adwuxe@r.postjobfree.com

DOB: 28th July 1976

CORE COMPETENCIES

Results-driven and experienced with 21 years of experience in the USA / Middle East / Asia / Asia Pacific. In Hospitality sector.

AREAS OF EXPERTISE AND KEY SKILLS

OPERATIONS STAFF DEVELOPMENT

CUSTOMER

SERVICE

P&L

MANAGEMENT

Hotel

Management

Talent Optimization

Increased

Occupancy

Budget

Management

Hands-on

Operations

Hiring & Training

Quality

Assurance

Cost Controls

F&B Management Coaching

Customer

Retention

Asset Management

Sales & Marketing

Strategy

Motivation/Empowerment Problem-solving

Stakeholder

Management

OCCUPATIONAL CONTOUR

1. Asst. General Manager - Re-Positioning of a Barcelo-(Spanish Brand) Hotel to a Four Points by Sheraton (Marriott) – IMPZ Dubai January 2022 – Presently

Responsible in restructuring the Food & Beverage departments and make it commercially viable, rebranding the Hotel to a Marriott. The Hotel has 239 Keys and 6 Food & Beverage outlets. Successfully launch of the Hotel with positive guest review and have completed the ATO Audit. Revenue target of AED. 30 Million.

Formulate and make recommendations to the Executive Committee for short and long-term strategic plans for the hotel assets

Meet with hotel executive teams to review monthly & quarterly operating performance, annual business plans and longer-term strategic plans

Proactively identify and resolve ownership issues to maintain the integrity of the assets

Prepare investment summaries and make recommendations for major hotel expenditures

Analyse and track of return on investment for the assets as well as profit improving projects, either implemented or proposed

Provide input to monthly, quarterly and annual internal reports to the Executive Committee for all assets in the designated portfolio

.

2. Vice President – Operations – Atmosphere Hotels & Resorts August 2019 – August 2021.

Responsible is launching a Budget Brand – MySuprinn Globally by 2021 Q2 as SBU Head, with approx. 5000 keys by 2029. We are also in the luxury space with Atmosphere Hotels & Resorts in Maldives & Sri Lanka.

Strategic business leader of the vertical with responsibility for all aspects of the operation, including guest and team member engagement, financial performance, sales, and revenue generation and delivering a return on investment to both, Eon Hotels & Resorts and property ownerships.

Formulate and make recommendations to the Executive Committee for short and long-term strategic plans for the hotel assets

Meet with hotel executive teams to review monthly & quarterly operating performance, annual business plans and longer-term strategic plans

Proactively identify and resolve ownership issues to maintain the integrity of the assets

Prepare investment summaries and make recommendations for major hotel expenditures

Analyse and track of return on investment for the assets as well as profit improving projects, either implemented or proposed

3. General Manager – Operations & New Projects (Nepal & Eastern India) – Concept Hospitality. (CHPL).

July 2017- May 2019

Responsible for New Projects and managing all existing Hotels under Concept Hospitality’s portfolio in Nepal & Eastern India, with approx. 650 Keys Running & Pre-Opening stage, Reporting to the COO.

Looking at cost optimization, focus on GOP of every property averaging 42% from 38% in Nepal and around 40% in India, and giving CHPL their first Fern Hotels / Beacon in Nepal. 4. Cluster Director Operations (Officiating as General Manager) – Admiral Plaza & Gateway Hotel – Dubai UAE.

April 2015- May 2017

Admiral Plaza & Gateway Hotel together has 330 rooms, centrally located in the heart of Dubai’s financial and historical district, Bur Dubai, on Khalid Bin Waleed Street. Budget Achieved of 40 million AED with a record of 91% Occupancy, with an Improve GOP of 4% over previous year, thru cost optimization.

Hotel went under renovation under my leadership.

Opened Atana Hotel in Tecom approx. 900 keys.

5. Pre & Post- Opening Director of Sales & Marketing – Radisson Blu, Guwahati – India.

November 2013 – March 2015

Branding, Launching, Contracting, RFP Negotiation. Establish and manage business relationships with key Leisure Agents, Corporate Travel Buyers. 197 Keys with 4 Food & Beverage outlets and 40000 Sq. Feet of Banqueting. Flagship property of Rezidor in Northeast of India, and the first 5 Star of the region. Achieved target of 70% months of operations following year achieved 85% of the budget, with a 45% GOP.

6. Pre-Opening & Post Opening -General Manager – Hospitality & Asset Manager of Fairmont Swissotel Kolkata- India (Presently Taj Newtown India Kolkata)

August 2007- June 2013

Portfolio Management: -

Responsibility is the identification and completion of real estate asset management initiatives which include running, refurbishment, development, and investment disposals worth approx focused on the Hospitality part worth approx. USD 250 Million.

• Strategic involvement in overseeing the Hotels on behalf of the Owner.

• Advising different Owners / Developers on the most suitable Hotel operators for the new developments.

• Coordinating relationships with different Operators

• Responsible for selecting, short listing Operators for new Hotel developments, inviting RFPs of the Hotel Operators, short listing on behalf of the client and presentation to the Clients, with our recommendations of the best suited Operator.

• Finalizing various Hotel Operators’ contracts for different brands and categories of Hotels.

• Asset managing on behalf of the Owners- new and existing hotels and other Hospitality related developments

• Negotiation and finalization of MOU and the definitive Agreements between the Owners and Operators

Responsibility is the identification and completion of real estate asset management initiatives which include running, refurbishment, development, and investment disposals worth approx. USD 500 Million, but focused on the Hospitality part worth approx. USD 150 Million.

1. 5 Star Hotel –Fairmont Swissotel Kolkata along with Mall and Housing 2. 5 Star Resort -Ganga Kutir part of SLH along with Time Shares and Villa’s 3. Food & Beverage concepts – lounge & Restaurants / Deli’s 4. High End 3 Corporate Clubs –Refurbishment and Development along with Commercial space.

5. Audited land banks for the Company future Hospitality projects - Gangtok / Darjeeling 02 locations, along with planning head.

General Manager - Hospitality.

7. Associate Baltimore Inner Harbor Marriott – USA May 2005- May 2007

8. Management Trainee –Radisson – Carlson Rezidor – India October 1998- March 2005

1. “Industrial Placement”

Taj Group & EIH (Oberoi Group) of Hotels: 24 Weeks. 1997

“Educational Background”

2. B.A Hospitality, from Robert Gordon University – U.K (Scotland), 1995-1998 3. Certificate course from American Hotel & Motel Association, 1996-1999 4. Certificate received by the Marriott Hotels for successfully completing Service Excellence Training. 2004

5. Successfully completed Management Candidacy Review Board (MCRB) conducted by the Marriott Hotels- an endorsement that means that the candidate is qualified for management position in Marriott Hotels – North Atlantic Region. 2004 6. RevGen Academy 2014 – Carlson Rezidor

References:

Mr. Pascal Eppink – Managing Partner HPS Invest Oman / London/ Amsterdam

+968********– adwuxe@r.postjobfree.com

Mr. Biswajit Mallick –FC at Radisson Blu Muscat

+968********, adwuxe@r.postjobfree.com

Mr. Vikas Ray – Regional Director Radisson Hotel Group India

+918*********, adwuxe@r.postjobfree.com

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