Administrative Assistant Help Desk

KELLY KUIECK

***********@*****.***

Muskegon, Michigan 49442 231-***-****

SKILLS AND ABILITIES

Microsoft Office Proficient

Adobe/Acrobat/Photoshop

CRM Software

Website Administration

Asset Management

Database Administration

Advanced Administrative Skills

Social Media

Marketing

Tech Savvy

Project Management

Teamwork

Autonomous

Research

Ethical

Personal Skills

Leadership

PROFESSIONAL EXPERIENCE

Ace Heating & Cooling – Muskegon, MI

Sales Representative - September 2019 – January 2020

●Outbound Telemarketing calls

●Maintained furnace tune-up scheduling

First American Title Company (Office Team)

Document Controller - November 2009 – May 2010

●Prepared all closing documents; escrow, mortgage

●Maintained office; filed, faxed, answered phones

Empire Company – Zeeland, MI

Help Desk Support – March 2005 – December 2006

●Performed software support and equipment maintenance

●Maintained equipment for optimal workstation performance

Holland Hospital - Holland, MI

Administrative Assistant - July 2004 – January 2005

●Planned and designed documents and forms

●Filed, stocked, distributed documents and forms

Tennant Company (Manpower) – Holland, MI

Marketing Assistant - March 2003 – October 2003

●Developed and distributed marketing materials; brochures, sales kits, promotional materials

●Maintained database, files, phone calls, printing of materials

Metropolitan Title Company, I.S. Dept (Manpower) – Holland, MI

Administrative Support/Help Desk Support August 2001 – October 2001

●Processed purchase requests and purchase orders; inventoried and ordered office supplies

●Managed I.S. databases; performed weekly reports and fielded help desk calls

EDUCATION

Hammond High School – Hammond, Louisiana - GED

Olympia Career Training Institute- Grand Rapids, Michigan – Network Administration

Baker College – Online/Muskegon, Michigan – Business Administration

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