Warehouse Loader Amazon Prime

Jerel B. Wilson

313-***-**** ************@*****.*** www.linkedin.com/in/jerelbwilson

Video introduction https://youtu.be/5hKWnwkekAM

Expertise in identifying and implementing solutions to issues in time-sensitive situations. Core competencies include:

●Team Leadership

●Mentoring & Training

●Process Optimization

●Project Management

●Rapid Problem Solving

●Cross Functional Teams

●Asset Management

Quality Assurance

EDUCATION

Cisco Certified Network Associate March 2021

Automation Workz Institute, Inc.

Bachelor of Arts (B.A.) in History

North Carolina Agricultural & Technical State University, Greensboro, NC

PROFESSIONAL EXPERIENCE

Sysco, Canton, MI October 2022- Present

Warehouse Supervisor

●Supervises the daily work and safety of employees engaged in order selection, product replenishment, order loading, including all warehouse functions, selectors, loaders and night forklift operators.

●Manages labor hours and consumable supplies within budget.

●Prepares work schedules including extra work days and shifts as needed.

●Administers the proper utilization of Company assets in support of the warehouse.

●Coordinates required repairs with proper departments as necessary.

●Review night warehouse functions and various warehouse productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of changes within the night warehouse.

●Monitors associate morale.

●Interprets trains and consistently enforces Company policies and procedures.

●Organizes efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections.

●Performs the duties of employees supervised and other related duties as needed.

●Complies with local, state and federal regulatory agencies (i.e. OSHA, AIB, FDA, USDA, etc.)

FedEx Ground, Oak Park, MI November 2021-October 2022

Operations Manager

● Management responsibilities include hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity

● Plans specific day-to-day operations

● Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers

●Analyzes operational performance through direct observation, interpretation of reports and collaboration with others. Determines opportunities for improvement of key metrics and executes action plans to achieve results

●Leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals.

●Responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters

● Participates in the development of and responsible for administering company safety strategies and programs

● Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with FXG policies, procedures, and other training requirements

King Expedited Service, Detroit, MI January 2020-October 2021

Delivery Specialist

Ensuring packages are delivered to Amazon prime customers.

●Ensuring safe driving habits are performed while delivering

●Handling any delivering issues that prevents a successful delivering

●Maintain a good relationship and following guidelines that Amazon requires.

●Delivering up to 200 customers daily.

●Assisting other delivery specialist whenever they are behind on their delivery route.

PepsiCo, Detroit, MI 2013 - 2019

Supply Chain Operation Associate Supervisor, 2018 – 2019

●Maintained beverage warehouse at recommended AIB, FDA and safety standards. Provided and logged any additional documentation to complete both internal and external audits

●Directly communicated with fleet and sales departments to ensure on time delivery. Met all delivery deadlines despite having inactive trucks due to maintenance and repairs

●Managed employee scheduling and realigned positions to reduce company expenses. Realigning employee tasks reduced payroll expenses by utilizing less personnel

●Trained and mentored new hires on proper equipment and system usage while enforcing warehouse code of conduct by communicating with union representatives and issuing disciplinary actions when necessary

Supply Chain Operation Senior Associate, 2015- 2018

Learned to manage warehouse staff and tasks by training under an Associate Supervisor to improve and ensure proper safety, quality, and production standards

●Supervised a team of 35 employees while cultivating strong supplier and vendor relationships.

●Assumed responsibilities of absent Supervisors and managed workplace productivity by scheduling certifiers, verified pallet SKUs, and modified delivery schedules to main material sequencing. Allowed for continuous workflow without the presence of supervisors in order to meet operation demands

●Mentored and coached new quality operators in order to increase accuracy and loading processes. Proper mentoring kept all employees performing at proper safety standards, protected merchandise from damage, and maintained high quality standards

●Tracked inventory to set build pace, managed staging area, adjusted stock to production needs, planned and executed process improvements. Implemented better equipment management practices that increased shift productivity

Manufacturing Associate Certifier, 2015

Maintained quality standards by verifying that merchandise was packaged properly, inventory was properly stocked, and trucks were loaded with proper products

●Accurately tracked pallet load to manage the production line and certified all pallets while implementing in-line adjustments when necessary. Reduced congestion in staging areas to ensure efficient production flow

●Trained and mentored warehouse loaders to ensure accuracy and coordinated with loading team to meet deadlines

●Implemented improvements to efficiency by optimizing number of employees needed to meet load out demands

●Coordinated truck routes while ensuring delivery of product to customers. Returned product was reshipped in a timely manner to meet deadlines

Warehouse Loader, 2013- 2015

Maintained quality standards by efficiently loading the daily volume of merchandise.

●Worked from headset using voicepick to build loads for bulk and bay delivery trucks, using a stand-up forklift or an electronic pallet jack.

●Ensured loads built correctly by maintaining order accuracy.

●Completed all builds while encouraging a safe and productive environment.

● Used logic, maintained stability of pallet stacking to manage mixed pallets and returns.

●Maintained a productive case per hour pick average that met requirements.

●Followed leadership direction of Warehouse Supervisors.

Radio Shack-Detroit, MI, December 2012 - May 2013

Assistant Manager

Customer Service

●Leaded consultant, assisted customers in selection of equipment while presenting custom packages appropriate to their business need

●Handled customer inquiries and resolves issues appropriately

●Build a loyal customer base by creating long-term business relationships

●Assisted in achieving and exceeding store sales and profit targets of $70,000 monthly

Administrative

●Assisted Store Manager with company policy enforcement and confidential information

●Distributed paychecks to employees

●Created work schedules for a team of 6 associates and adjust manpower as needed

●Maintained cash drawer and prepared bank deposits

Leadership

●Trains new hires

●Proven ability to meet deadlines

●Establish corrective actions for lost sales

●Weekly management conference calls

Blue Lion Marketing: AT&T- Greensboro, NC & Orlando, FL June 2011-September 2012

Office Administrator/Hiring & Sales Representative

Customer Service

●Conversed, set tone, and displayed empathy with customers daily

●Exceeded daily sales goals

●Provided customer service to current AT&T U-Verse customers.

●Promoted U-Verse services to AT&T preferred customer base.

Administrative

●Maintained employee personnel files, recruitment files and time records

●Processed payroll and benefits for employees and new hires.

●Developed and administered new employee orientation program and materials

United Parcel Service- Greensboro, NC July 2008-April 2012

Warehouse Package Handler

●Created a lean workplace by using workplace standardization

●Unloaded packages from trucks

●Sorting packages as they arrive in the warehouse ensuring that each package is placed in the appropriate sorting bend for accurate delivery

Contact this candidate