MARIO BURNETT

**** *.********

Indianapolis, Indiana 46208

Cell: (317) 702- 4894

CAREER OBJECTIVE:

Seeking position where smart work practices and going the extra-mile are the desired routine, and where the bottom line is based ultimately on customer satisfaction. Passionate in troubleshooting processes in effort to improve the customer experience as well as increase productivity. Proactive in coaching employees in order for them to meet professional goals as well to assure my team is set up to achieve corporate goals. I openly support equal opportunity and embrace diversification by example.

HIGHLIGHTS:

Health/Life Insurance Producers License – 1998

Recognized for high sales service - 1997/2000

Management Certificate - 1994

Ability to handle a great variety of tasks simultaneously and effectively.

Provided high quality of personable and professional customer service.

Reliable and business orientated.

Excellent written and verbal communication.

2009- Recognized for high sales service team & individual

Drive to be accountable for the outcome of my contributions to the team

Skill Set

Excellent Multi – Tasking skills

Office, Word, Excel, PowerPoint & outlook proficient

Management & Training 6 to 10 people & retail sales

Vendor / Consultant coordination

Handled inbound & outbound sales process

Generated New Business leads & Maintained existing customer relationships

Coordinated all aspects of Customer’s Accounts

Administrative service & Operations / Mail Operations & Logistics

Purchasing / Quotes converted to sales / Problem solving & Customer follow up

Provided Excellent customer service

EXPERIENCE:

Allison’s trans 01/22-03/23

Progressive leasing co 01/21-04/22

Ten Point Coalition, Inc.

Outreach Worker- 07/10-present

-Duties: Crime prevention & community outreach

KPaul Properties/ Tekmentum

Account Executive – 08/2009 -01/ 2011

-Duties: Trained new employees, Vendor Management, Problem solving, Procurement, Setting up company vendor training, Maintaining company email, Ensuring all orders are complete in a timely manner, Cartridge World- Marketing & Sales for Sani Go. Hand Sanitizer.

Al Pierce – 5701 Fortune Cir .Dr. STE #K 317-***-****

Community Action of Greater Indianapolis

IN-TAKE WORKER – 09/28/2008 – 01/31/2009

-Duties: Customer Service, Data Entry, Filing, Labeling, In-taking for Energy Assistance, Calculating Yearly Salaries using Computer Programs & Data, Referrals to other Assistant Programs & Issued Energy Assistance to Qualified Candidates.

Francen Robertson-White – 2445 Meridian St. 317-***-****

IKON Office Solutions

ON-SITE SERVICE TECH. – 08/2006 – 08/2007

- Duties: Customer Service. Data Entry, Handling Office Equipment, Law Firm Messages, Mail Operations & Logistics

Bill Brown- 7330 Woodland DR. 317-***-****

Entyce Magazine, Neal’s Lawn Care & etc…, Indianapolis, IN.

INDEPENDENT CONTRACTOR - 04/2005 – 08/2006

- Duties: Sales/marketing, customer service, landscaping, labor & etc…

Scoop Magazine, Indianapolis, IN.

ACCOUNT EXECUTIVE - 12/2003 - 04/2005

- Duties: Independent Contractor, Secretarial, Handle Office equipment, Advertising Sales, Billing, and Designed displays for clients. Tradeshows set up & Sales

Cliff Robinson- 2021 E. 52nd St. STE#204 317-***-****

EDUCATION:

UPPER IOWA UNIVERSITY, Fayette IA.

2 yr. Pursuit of

Bachelor of Arts

Major: Communications

(References & Letters of Recommendation Available Upon Request)

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