Data Entry Customer Service
Resume:
Catherine Goshulak
Transcription/Typist/Data Entry
Orlando, FL 32822
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Accessorial Clerk/Manager
DDI Transportation - Orlando, FL
August 2017 to Present
Data entry, prepare weekly drivers’ owner/operator reports, responsible for paying accessorial charges to drivers, daily contact with customers regarding bills of lading and proof of deliveries, entering notifications for trailer arrivals from rail, working with customers to receive approvals for accessorial charges, entering and scanning accessorial approvals, as well as drivers’ paperwork. Customer Service/Receptionist
DISNEY THEME PARK MERCHANDISE
November 2016 to December 2016
received/assisted/transferred calls to appropriate personnel, assisted visitors, scheduled conference rooms, received, sorted and distributed daily mail to merchandisers. Outbound scheduler
PERFORMANCE MERCHANT ALLIANCE
August 2016 to October 2016
for nationwide small/medium-sized businesses to set appointments for rate specialists. Customer Service Call Agent
DIAL AMERICA
March 2016 to June 2016
inbound calls for credit applications and responding to customers' inquiries Home Transcriptionist
EAST ORLANDO CLINIC
May 2008 to July 2015
Chiropractic reports, notes and correspondence for both chiropractic offices. Office Manager
The Marketing Edge - Orlando, FL
April 2009 to May 2015
managed office of sports licensing marketing representative; customer orders, telephone Legal Assistant/Secretary
SPIEGEL & UTRERA, P.A
August 2007 to July 2008
Processed orders for all new incorporations, extensive computer work, customer service. Customer Service
VISTA SELF STORAGE
May 2004 to August 2007
Assisted manager of storage facility, customer service, payments, inventory, telephones. HOME TRANSCRIPTIONIST
Labor Department Unemployment
March 1994 to June 2003
Judge Investigations -- Surveillance reports, correspondence to insurance carriers and others The Mechanical Secretary -- Labor Department Unemployment hearings; NYPD disciplinary hearings Dr. Howard Kirschner -- Extensive dental evaluations relating to accidents for insurance purposes Legal Secretary - Secretary
COUDERT BROTHERS
September 1979 to September 1996
to senior partners/associates; transcribed legal documents and correspondence; monthly billing preparation; arranged monthly board meetings; compiled/organized firm management materials for partners; department's supervisor of word processing Education
High school diploma or GED
The Wood Business School - New York, NY
Martin Luther High School - Maspeth, NY
Skills
• DICTAPHONE (10+ years)
• EXCEL (10+ years)
• OUTLOOK (5 years)
• WORD (10+ years)
• WORDPERFECT (10+ years)
• Transcription
• Word Processing
• Office Management
• Data Entry
Assessments
Data Entry: Attention to Detail — Highly Proficient October 2020
Maintaining data integrity by detecting errors
Full results: Highly Proficient
Data Entry: Accuracy — Highly Proficient
October 2020
Entering data quickly and accurately
Full results: Highly Proficient
Scheduling — Proficient
October 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Types 95 word per minute with accuracy
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