Carol Watkins Resume Page * of *

Carol Watkins

**** ****** ***, ***** **** Tahoe, CA 96150 530-***-**** adwuo6@r.postjobfree.com Professional Profile

I am a compassionate individual looking to help others in need and look forward to continuing to work in the health care industry. I am a recent graduate from Ultimate Medical Academy with a degree in Health Sciences and Medical Office and Billing Specialist.

I have over 22 years of experience working as a Certified Nursing Assistant in Skilled Nursing Facilities and Hospital settings. I have also been working as an In-Home Care Giver for several disabled patients including those with Dementia, Alzheimer’s, Parkinson’s disease, and paralysis.

I am skilled in using health care software applications like Epic and MS Office tools like Excel, Word, and PowerPoint. I have a typing speed of 30 WPM. My professional experiences have provided me with exceptional communication and customer service skills always paying attention to detail. This allowed me to develop proficiencies in decision-making, problem solving, critical thinking and time management. Key Qualifications

• Medical Practice Management Systems • Medicare / Medicaid Government Payers

• Medical Terminology • Third Party Payers

• Medical Records • CPT & ICD-10 Coding

• HIPAA Compliance • Medical Billing

• Insurance Verification • Medical Office

• Insurance Claim Processing • Medical Administrative

• Reimbursement Processing • Patient Registration

• Revenue Cycle Management • Data Entry

Certifications

CNA - I have worked as a CNA in California and Nevada for several years. I have provided excellent quality care for many years. I have experience with colostomy care, all types of personal care, I have experience with patients Dementia, Alzheimer’s, Parkinson’s disease, and patients with paralysis. Education

Ultimate Medical Academy Associate of Science Degree / Health Sciences – Medical Office and Billing Specialist, 2022

Fully accredited, accelerated program providing instruction in medical administrative procedures such as appointment scheduling, revenue cycle management, reimbursement methodologies, insurance claims management and electronic medical records (EMR) systems. Program content includes billing and collections process implementation, industry regulations, laws and ethics and bookkeeping to ensure medical office compliance. Research, professional writing, critical thinking and communications skills are emphasized throughout the program. Carol Watkins Resume Page 2 of 2

Professional Experience

Home Health Care Contractor – South Lake Tahoe, CA. 96150 09/2017-Present In Home Care Giver – Provided experienced in-home care that meets the specific needs of my client including serving meals, bathing, incontinence care, wound care, transfers and physical therapy support. I have cared for several disabled patients including those with Dementia, Alzheimer’s, Parkinson’s disease, and paralysis. Gardnerville Skilled Nursing Facility – 1573 muller parkway, Gardnerville, NV. 89410 09/2013-10/2016 CNA – Skilled Nursing Facility - Assisted residents providing quality care including serving meals, bathing, incontinence care, wound care, transfers, physical therapy and all specific care needs whatever they may be. Mountain View Skilled Nursing Facility – 201 Koontz LN. Carson City NV. 89701 09/2008-10/2012 CNA – Skilled Nursing Facility - Assisted residents providing quality care including serving meals, bathing, incontinence care, wound care, transfers, physical therapy and all specific care needs whatever they may be. Barton Community Hospital – 2170 South Ave. South Lake Tahoe, CA. 96150 09/2000-10/2007 CNA – Skilled Nursing Facility - Responsible for caring for residents in our unit, meeting their different needs including serving meals, bathing, incontinence care, wound care, transfers and physical therapy support. Volunteer Experience

Christmas Cheer – South Lake Tahoe, CA 09/2022-10/2022 Community Volunteer - I helped provide resources for the community. I helped in the distribution of food for members in our community.