Office Assistant Medical Billing
Resume:
Amy Hebb
Address - ***** Radford Lane Unit A Lexington Park, MD 20653
Contact - 240-***-**** **********@*****.***
PROFESSIONAL PROFILE
Customer service oriented professional with 5+ years of healthcare industry experience, capable of providing timely and accurate data to ensure reimbursement for patient services. Follows policies, procedures, and guidelines to ensure consistent quality. Maintains and safeguards patient privacy and confidentiality.
Flexible: Adapts to new challenges and ideas and able to develop rapport with diverse populations
Team-Oriented: Motivates to create a collaborative and respectful environment.
Customer Service: Regarded as a natural people person with strong interpersonal communication skills.
Well-Organized: Manages time and priorities in multi-task environments
Academic Honors Recognition / Honor Roll
Microsoft Office Applications / MS Excel MS Word MS PowerPoint Typing Speed: 37 WPM
National CPR Foundation Adult / Child / Infant CPR, AED, First Aid Certification
KEY QUALIFICATIONS
Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs
Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers
Electronic Health Records (EHR) Electronic Medical Records (EMR)
Managed Care (HMO, PPO, and POS) Workers Compensation
Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04)
Front Office Operations Medical Office Procedures Scheduling
Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM, HCPCS, CPT)
EDUCATION
Ultimate Medical Academy Associate of Science Degree – Medical Billing and Coding, 2021
Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate
College of Southern Maryland CNA / GNA Certification, 2007
WORK EXPERIENCE
St. Mary's County Board of Education – Leonardtown, MD 08/2022 – Present
Special Education Para-Educator
Supported lead teacher with instructing and supervising students in and out of classroom
Worked with students and identified with Individual Evaluation Plans (IEP)
Created displays and themed based boards for classrooms and maintained effective classroom management strategies
Applied advanced training concepts to support learning experiences for students
Monitored student's progress regarding academics, sanitized cots and counters, and kept the classroom cleaned
Made copies and cut of material for lessons, documented attendance, and ensured student safety
MEM Scepter Home & Behavioral Health Care- Leonardtown, MD 02/2022-08/2022
Medical Office Assistant
Checked clients in and out for appointments
Took vital signs, monitored intake and output, and documented services provided
Answered inbound phone calls, took messages, and created new client folders
Kept office cleaned, accepted and posted payments, and updated account information
Collected and sent Urinalysis to the lab
Communicated customers' needs to the respective team member and handled mail correspondences
Angels Who Care – Ellicott City, MD 10/2020 – 01/2022
Home Health Aide
Provide in-home care services and assist with activities of daily living
Handle light cleaning duties and help with ambulation and transferringab
Transport to locations outside the home and run errands
St. Mary's County Board of Education – Leonardtown, MD 08/2015 – 05/2021
Para-Educator
Supported lead teacher with instructing and supervising students in and out of classroom
Worked with students and identified with Individual Evaluation Plans (IEP)
Created displays and themed based boards for classrooms and maintained effective classroom management strategies
Applied advanced training concepts to support learning experiences for students
Monitored student's progress regarding academics, sanitized cots and counters, and kept the classroom cleaned
Made copies and cut of material for lessons, documented attendance, and ensured student safety
Abacus Staffing Agency / St. Mary’s County Head Start – California, MD 12/2014 – 06/2015
Parent Aide
Assisted teachers with lesson plans and prepared educational materials
Ensured student safety, monitored students during lunch, and handled light cleaning duties
Documented student attendance and changes in behavior
Abacus Staffing Agency / District Court State's Attorney Office – Leonardtown, MD 10/2014 – 12/2014
Office Specialist (Contract)
Answered inbound phone calls, took messages, and created new case folders
Communicated customers' needs to the respective team member and handled mail correspondences
Made copies, sent faxes, and typed responses and letters from State Attorney's
Kept office cleaned, accepted and posted payments, and updated account information
Stay at Home Parent – Lexington Park, MD 10/2013 – 10/2014
Homemaker
Ensured household duties were completed and managed household budget
Coordinated medical care, meals, and social activities
Remained deadline-oriented and reliable while adjusting priorities and managing time wisely
Provided encouragement, support, and access to activities that enabled the development of skills
Private Duty Care – Lexington Park, MD 05/2012 – 10/2013
Home Health Aide
Took vital signs, monitored intake and output, and documented services provided
Helped with feeding, administered medications, and handled light cleaning duties
Provided companionship, transported to locations outside the home, and ran errands
Assisted with range of motion exercises and interacted effectively with family members
Chesapeake Shores – Lexington Park, MD 08/2011 – 03/2013
Certified Nurse Assistant / Geriatric Nurse Assistant
Provided companionship and personal care and assisted with range of motion exercises
Monitored intake and output, took vital signs, and documented services provided
Interacted effectively with family members and guests, operated medical equipment, and helped with feeding
2+ years as a Certified Nursing Assistant / Geriatric Nursing Assistant
Gained valuable experience during internship opportunity at Abacus Staffing Agency in Leonardtown, MD
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