Sales Representative Customer Service

JASON SEMPER

Fresno, CA***** 559-***-**** ********@*****.***

ACCOUNT EXECUTIVE

Performance-driven sales professional with 10+ years of experience executing best-in-class customer service/support and account management strategies that consistently exceed expectations and outperform projected sales and revenue targets. Identifies, develops, and executes account strategies that close new business and expand revenue for assigned regions. Embraces new challenges and delivers value-added solutions that meet both customer and organizational needs. Demonstrates exceptional communication, presentation, negotiation, and leadership skills. Works successfully with customers, colleagues, and corporate leadership to support and achieve business objectives and goals.

SIGNATURE SKILLS

Consultative Sales Product Knowledge Business Development Territory Management

Customer Relations/Retention Problem Solving Skills Presentation Skills Relationship Management

Negotiations Needs Assessment Goal Performance Time/Resource Management

Account Management Prospecting Strategies Service Delivery Team Leadership & Support

PROFESSIONAL EXPERIENCE

Sales Representative Get Beyond 2022 – Present

Achieved projected sales goals by prospecting and closing new merchant accounts consistently each month.

Provided post-sales service support throughout the merchant relationship with Beyond unless alternative arrangements had been made with reporting manager.

Promoted newly launched Beyond products and services, ensuring compliance with company standards and guidelines.

Managed clients across Fresno and surrounding areas.

Leveraged promotional strategies to overcome customer objections and resolved issues/concerns to maintain strong merchant relations.

Identified customers’ needs and goals and provided appropriate solutions that achieved anticipated outcomes.

Sales Representative Stocking and Cozzi 2019 – Present

Prospected and consulted customers to recommend services/products that met their individual needs.

Evaluated existing insurance policies and recommended additional coverage as needed.

Networked with prospects and forged relationships across a diverse population of contacts.

Assisted customers in resolving issues/complaints.

Educator Clovis Unified School District 2005 – 2019

Developed high achieving lesson plans for all students and students of all levels.

Performed high-level data analysis and writing and created assessment reports on relevant student success programs.

Analyzed institutional data relevant to student success efforts.

EDUCATION

Teaching Credential National University Fresno, CA Dec 2000- Jan 2001

BA, Communications Fresno State at Fresno, CA Aug 1994 – Dec 2000

Fresno State at Fresno, CA

Account Management Strategies that

Drive Sales and Revenue Growth

Contact this candidate