Nurse Care Registered

Signe Nelson BSN, RN

Nurse Manager Profile

*************@*****.*** • 253-***-****

linkedin.com/in/signe-nelson-925754214 • Spanaway, WA

Summary

Empathetic and organized Nurse professional with progressive experience in delivering highly-personalized care to patients while ensuring to achieve business objectives in a fast-paced environment. Strong leader skilled in developing and training staff, reviewing performance for quality enhancement, resolving conflicts, and ensuring productivity. Effectively leverage organizational and analytical skills to handle tasks and solve problems independently as well as excel in a collaborative working environment. Adept at quickly learning and implementing new processes for boosting performance efficiency and accomplishing optimal results.

Areas of Expertise

Performance Optimization

Process Improvement

Patient Assessment

Training & Development

Quality Control

Conflict Resolution

Record Maintenance

Case Management

EMR Systems

Professional Experience

Sound Physicians, Allenmore Hospital, Tacoma September 2021 – March 2023

Clinical Performance Nurse/Hospitalist Registered Nurse

Identified business and workflow opportunities to improve processes and drive clinical performances. Served as a key part of the leadership triad for inpatient Hospitalists. Collaborated with various hospital committees to present the team’s quality data to leadership and management on a regular basis. Gathered and reviewed data related to performance metrics, duration of stay, readmissions, early discharge, and patient experience scores. Developed interventions for achieving goals and educating providers while managing change.

●Introduced and efficiently implemented ICU Rounds.

●Spearheaded a team of Hospitalists while tracking daily tasks and optimizing performance outcomes.

●Significantly improved patient care and continuity while cultivating positive relationships between the teams of Hospitalists and ICU Nursing.

●Introduced a relationship building project between the company and C-suite clients using “Partnership Pins”, which are being worn by various healthcare professionals across two healthcare systems.

Multicare Health Systems, Tacoma/Puyallup, WA September 2018 – September 2021

Registered Nurse Care Manager

In charge of discharge planning from assessing patient’s needs post discharging to transitioning to the next level of care, such as skilled nursing facility or home health care while making all arrangements. Tracked the delivery of patient care services to enhance quality. Inspected facility units and provided expert suggestions for repair and renovations to streamline patient flow and staff circulation. Informed patients, caregivers, and family members about treatment protocols and conditions to drive results and ensure compliance. Evaluated and suggested ways to improve processes. Examined patient charts and validate any missing data for accuracy and completeness. Monitored and arranged required equipment, hospice, home O2, home or outpatient IV infusions, and home therapy. Made arrangements for patients with a lack of family care support and self-care inability at assisted living or adult family homes.

●Obtained Nice Catch Safety award for catching and stopping a quite serious safety event.

●Recognized as a role model for Stewardship and Integrity.

●Introduced a daily interdisciplinary rounds process across multiple departments that reduced the length of stay rates.

●Ensured to regularly update and maintain detailed and accurate records in EPIC regarding patient treatments and status updates.

Multicare Health Systems, Tacoma, WA August 2015 – September 2018

Charge Nurse, Advanced Care Unit

Took charge of a 36-bed Progressive Care unit in a level 2 Trauma center. Handled and observed all areas of patient care, covering diet and exercise routines. Conducted training sessions for students and newly-registered nurses on performance strategies and properly carrying out nursing procedures. Altered and updated patient treatment plans based on the conditions and responses of the patients. Involved in assessing patients’ conditions and documenting medical information. Analyzed, detected, and stabilized the disposition of patients with emergency conditions. Observed each patient to evaluate the quality of nursing care given and spot any skill gaps. Held accountable for deciding which patient could be taken from the emergency department and where to be shifted.

●Drove captured charges by 300% by uncovering areas of large waste and saving thousands of dollars each month.

●Introduced and deployed innovative and cost-effective treatment programs or protocols in collaboration with the healthcare team.

●Orchestrated eight registered nurses, four CNAs, and miscellaneous ancillary personnel.

Education

Bachelor of Science in Nursing

Western Governor’s University, Kent, WA

Associate of Science in Nursing

Pierce College of Nursing, Puyallup, WA

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