Medical Assistant Insurance Verification

Jennifer Hardy

850-***-**** ********.*********@*****.*** Pensacola, Fl 32526

SUMMARY

I am a hardworking and reliable Registered Nurse with a strong ability in coordination and problem solving. I offer a positive approach to any task assigned. I am highly organized, proactive, and punctual with a team-oriented approach. SKILLS

-Multitasking -BLS/CPR

-Collaboration -Organization

-Decision-making -Relationship building

-Coordination -Issue and conflict resolution

EXPERIENCE

Baker Act/HBIPS Coordinator/Registered Nurse, West Florida Hospital-Pavilion, October 2017-Current

Pensacola, Fl

Duties:

-Review paper and electronic charts for proper documentation

-Communicate with Psychiatrists regarding pending paperwork and required documentation for DCF and Circuit 1 court compliance

-Use of E-filing system for submitting documents to the Clerk of Courts and ensure documentation is correct and filed in a timely manner

-Education of staff, patients, and Proxy/Guardian advocates as required by DCF guidelines

-Report admissions under the Baker Act to the Baker Act reporting Center in Tampa, Fl via BOX application

-Coordinate the weekly hearings for involuntary patients with Psychiatrists, family members, security and patients and educate the patients on the Baker Act process

-Assist with referrals to outpatient resource facilities through Lakeview, LEAP team, FACT team

-Create packets and submit for long term psychiatric facilities if available

-Assess all admissions and discharges for HBIPS (Hospital Based Inpatient Psychiatric Services) core measures and ensure charting is complete.

-Prevent HBIPS fall outs, enter corrections, and educate nursing when charting does not reflect complete core measures.

-Provide annual Baker Act and HBIPS refresher training and update educational materials as needed.

-Collaborate with the treatment team and Case Management to follow up on long length of stay patients in our facility

-Medication education and administration, patient assessments, electronic charting (MediTech), group activities, safety rounding, triage, encouraging a therapeutic milieu, therapeutic communication

-Previously assisted in ECT therapy as a backup for the regularly assigned nurse. This program is not currently in operation.

Medical Assistant, West Florida Medical Group, October 2005-January 2017 Pensacola, Fl

Duties:

-Partnered with healthcare and administrative staff to create patient-centered, inviting, and supportive environment for patients and families

-Insurance verification and prior authorizations

-Vitals, obtaining medical history

-Assisted in minor medical procedures and sterilized instruments/equipment in adherence to OSHA regulations

-Assessed, documented, and monitored vital signed for more than 25 patients per day

-Collaborated with local pharmacies to resolve and clarify issues with patient medication Medical Asssistant, Pensacola Primary Care/WF Primary Care, August 2002-July 2005 Pensacola, Fl

Duties:

-Vitals

-Instrument sterilization

-Insurance verification and documentation

-Pre-certifications and Prior authorization for procedures

-Venipuncture

-Assisted in minor procedures in office

-Collaborated with pharmacies to resolve and clarify medication issues

-Electronic referrals to specialist providers

EDUCATION:

Nursing, Pensacola State College, Pensacola, Fl-August 2017 Medical Assistant, Certificate Program, Pensacola Junior College, Pensacola, FL –August 2002 CREDENTIALS:

Registered Nurse: License No. RN9471465, Expiration Date: April 30, 2023 Nonviolent Crisis Intervention (CPI): Expiration Date: November 30, 2024 Basic Life Support (CPR): Expiration Date: June 14, 2023

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