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Resources Business Customer Service

Location:
Houston, TX
Posted:
May 01, 2023

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Resume:

Erin Duresseau

Rosharon, TX *****

Phone: 713-***-****

E-Mail: *************@*****.***

Education

Houston Community College

Business Administration B.A.

Willowridge High School

Skills

Proficient skills in: Microsoft Excel, Word, PowerPoint, Outlook, Taleo (ATS), Cornerstone (ATS), Workday (ATS)

Sourced and recruited for industries such as: Financial Services & Risk, Information Technology (IT), Manufacturing, Healthcare and Legal .

Roles include but not limited to: Web Development, Data/Software Engineers, Customer Service Lead, Backend & Frontend Developer, Business Analyst, Director, Associate Director, Team Lead, Senior Manager, Attorney & Paralegal.

Experience

Alexander Mann- Sourcing Specialist 2021- 2023

Partnered with multiple recruiters to review the job scope and understand the recruitment market

Sourcing senior level management, management, outside and inside admission representative, and full-time facility by using Boolean String searches on all major job boards and utilizing LI Recruiter and the ATS System

Developed candidate pipeline in anticipation of the needs of the business

Prescreening and conducting virtual interviews with qualifying candidates and providing in depth candidate notes to the recruiter and hiring manager and making recommendations for each candidate submitted.

Assessed applicants’ https://resources.workable.com/tutorial/recruiting-skills-training experience and aptitudes by utilizing behavioral interview strategies.

Point of contact for candidates as they complete the onboarding process through their first day of employment.

Partnered with Human Resources Business Partners to reduce turnover and ensure a positive candidate experience

Provided extensive weekly, biweekly, monthly and quarterly recruitment reports to the management team to document progress and recommend recruitment strategies for improvement.

Executed market research to develop strategies to remain competitive with other companies in the banking business.

Developed recruitment marketing plans by researching the market and understanding the business needs.

Wells Fargo 2007- 2020

Sr Recruiter 2016 – 2020

Designed and implemented recruitment strategies.

Partnered with hiring managers to develop job descriptions,

Sourcing senior level management, management, outside and inside admission representative, and full-time facility by using Boolean String searches on all major job boards and utilizing ATS.

Developed candidate pipeline in anticipation of the needs of the business

Prescreening and conducting virtual interviews with qualifying candidates and providing in depth candidate notes to the recruiter and hiring manager and making recommendations for each candidate submitted.

Assessed applicants’ https://resources.workable.com/tutorial/recruiting-skills-training experience and aptitudes by utilizing behavioral interview strategies.

Extending offers to candidates and providing details of the onboarding process. (drug screen, background check, first day requirements)

Point of contact for candidates as they complete the onboarding process through their first day of employment.

Partnered with Human Resources Business Partners to reduce turnover and ensure a positive candidate experience

Provided extensive weekly, biweekly, monthly and quarterly recruitment reports to the management team to document progress and recommend recruitment strategies for improvement.

Executed market research to develop strategies to remain competitive with other companies in the banking business.

Human Resources Analyst/ Recruitment Assistant 2009 - 2016

Sourcing senior level management, management, outside and inside admission representative, and full-time facility by using Boolean String searches on all major job boards and utilizing ATS.

Attending intake calls alongside the recruiter to understand each open position.

Prescreening and conducting virtual interviews with qualifying candidates and providing in depth candidate notes to the recruiter and hiring manager and making recommendations for each candidate submitted.

Executing recruitment marketing plans to attract qualified candidates.

Developing relationships with hiring managers, recruiters, and candidates.

Following the recruitment process to ensure that the candidate experience was positive.

Providing clear details about each position to the candidates during their prescreen.

Extending offers to candidates and providing details of the onboarding process. (drug screen, background check, first day requirements)

Human Resources Coordinator 2007 - 2009

Developing relationships with recruiters and hiring managers.

Attending intake calls alongside the recruiter to understand each open position.

Prescreening and conducting virtual interviews with qualifying candidates and providing in depth candidate notes to the recruiter.

Making recommendations for candidates based on their prescreen.

Coordinating with the recruitment marketing team to determine the best recruitment strategy to attract qualified candidates.

Assisting with after offer process (onboarding and clearing candidates for their start dates)



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