Richard A. Lee

865-***-**** • adwuhd@r.postjobfree.com

Business-To-Business Sales Representative

****, ****, ****, ****, **** President’s Club Award • 2014, 2015, 2016, 2017, 2018 Referral Champion Award

2019 Corporate Hall Of Fame Recognition • #2 Sales Ranking 2012-17

Achievement-driven sales professional with a consistent record of accomplishments since 2002 in the healthcare, pest control, commercial services, copier, and business tax auditing industry. Recent accomplishments include: (1) achieving #1 district and #2 regional sales rankings; (2) securing and retaining corporate, residential, and Fortune 100 accounts; (3) achieving as much as 143% to plan; and (4) driving sales growth in large multi-state territories. Consistent record of sales success in highly competitive industries has been based on strengths in:

• Cold calling and new account development • Proposal preparation and pricing negotiations

• Overcoming objections and closing sales • Building and maintaining client relationships

• Implementing account management strategies • Developing underperforming territories

• Exceeding/attaining monthly sales quotas • Increasing sales with existing customers

Professional Experience

HEARTLAND PAYMENT SYSTEMS 12/2022 - Present

Relationship Manager. To increase sales of data processing in these areas: point of sale, payroll, ACH draft and HR in timing/hiring. In February placed second among my colleagues in referrals for the South Atlantic Region.

BREAKWATER ROOFING & RESTORATION, INC 03/2022 – 11/2022

Project Manager. Overseeing projects for siding, roofing, and guttering in TN, GA and VA areas. In September

grossed over 75k in revenue working for the largest home improvement company Lowe’s.

PEST CONTROL, Knoxville, TN 12/2012 – 12/2021

Sales Representative. Exceeded expectations every year for sales of termite and pest control as well as other services

(foundation and crawl space services) for the largest pest control in the South. Achieved a high closing ratio by

selling the value and quality of services to residential customers in a territory covering Lenoir City, Loudon,

Sweetwater, Madisonville, Athens, Decatur, Tellico Plains, Vonore, Riceville, Englewood, and Calhoun.

• Awarded President’s Club in 2015/16/17/18/19 and finished the year ranked #10 out of 300+ company-wide.

• Awarded recognition as Referral Champion four consecutive years from 2014 to 2018 ranking #1 in the entire

company for generating customer referrals that added $168,000 in new sales.

• Generated an immediate impact on sales growth by producing $238,000 in first year (2013), increasing sales 28%

in 2014 to $305k+, and selling more than $327k in 2015. 2016 – 355k, 2017- 394k, 2018- 426k

• Inducted into the company Hall Of Fame in 2014 with sales recognition at the corporate-level.

• Achieved and maintained the #2 branch ranking in 2014, 2015, 2016, 2017

CONCRETE POLISHING SOLUTIONS, Norris, TN 05/2011 - 11/2012

Sales Representative. Generated a consistent record of monthly sales results for this manufacturer and distributor of concrete polishing chemicals, tooling, equipment, and maintenance products for the construction industry. Covered a large eight-state territory (GA, FL, AL, AR, MS, TX, OK, NM).

• Generated sales growth averaging $30,000 to $40,000 in monthly revenue with best month in 2011 of $51,000 by implementing aggressive new account development and account management efforts.

• Achieved strong sales performance in 2012 that produced $205,000 in revenue during the first five months with highest sales results of $69,000 in May.

BRIDGEWATER GROUP, LLC, Knoxville, TN 10/2010 - 04/2011

Insurance Adjuster. Investigated liability and property claims for over 25 different insurance companies.

CURTIS1000, Knoxville, TN, Knoxville, TN 01/2008 - 09/2009

Sales Representative. Increased sales of direct marketing services (direct mail, digital/commercial printing, multi-channel software, fulfillment promotional products, personalized marketing, design services) for one of the nation's leading printing industry companies.

• Achieved #1 sales ranking in the district for securing most new accounts for 2009 through September.

• Ranked #2 in the Southern Atlantic Region (eight states) for promotional sales in 1st Q 2009

• Generated best month sales of 143% to plan (September 2008); 128% to plan (October 2008); and 106% to plan (February 2009) during the worst economic recession in 20 years.

13 districts closed due to economic hardship. Documentation. See Referral letter.

Company went through economic hardship and forced companywide layoffs. Have documentation this layoff wasn’t based on job performance.

Richard A. Lee - Page 2

CONCENTRA MEDICAL CENTERS, Oak Ride, TN 09/2004 - 12/2007

Sales Representative / Account Manager. Generated sales growth and managed accounts for the largest occupational health provider in the U.S. with $5.0+ billion in annual revenue. Sold a broad range of services, including occupational health, physical therapy, drug testing, vaccines, hazardous material, and respiratory fit testing.

• Called on environmental/safety engineers, transportation companies, and large retail corporations to generate referrals and increase revenues. Maximized sales call activity by focusing on businesses with 50+ employees.

• Turned around an underperforming territory and improved rank from #168 of 170 to as high as #81 of 198.

• Achieved the #1 vaccine sales ranking out of 8 locations throughout Knoxville, Nashville, and Memphis, TN.

• Secured major accounts, including CVS Pharmacy, Colonial Freight, Regal Entertainment Group, Food City, Walmart, Home Depot, Department of Energy, US Postal Service, Oak Ridge City Schools, Boeing, EOD Technologies, Safety & Ecology Corporation, Rural Metro, Kroger and numerous others.

• Generated consistent sales growth from June 2006 of $28,000 to November 2006 of $48,000, a 71% increase.

• Achieved "personal best" sales month of $56,000 in total revenue, a 64% increase over the previous month.

Oak Ridge/Morristown locations offices closed on 12/07. Sold book of business to MMC Healthworks division of Covenant Health. Have documentation this wasn’t based on job performance.

IKON OFFICE SOLUTIONS, Knoxville, TN 10/2001 - 09/2004

Sales Representative. Developed valuable outside sales experience by calling-on key decision makers to increase sales of copiers, fax machines, scanners, network design, and technology solutions for office applications.

• Sold $15,000+ in business during first quarter with the company with no prior training and sold over $63,000 in business in the first quarter of 2003. Managed an account base of 50 business and government clients.

Branched closed and company was purchased by Ricoh.

Education

B.A., Communication (2001) - THE UNIVERSITY OF TENNESSEE, Knoxville, TN

Financed 100% of education by working over 40 hours/week

A.S., Advertising (1998) - PELLISSIPPI STATE COMMUNITY COLLEGE, Knoxville, TN

Activities: Sertoma Center; Big Brother Big Sister; FCA Fellow Christian Athletes

Computer Skills: Eagle Eye, Xactimate 25, 27; SimSol; PowerPoint; Excel; Lexus Nexxus; ORACLE; SPS; Word

Language Skills: Spanish and Latin

License: State of Tennessee Class DM Vehicles ~ 26,000 (operator) commercial driver

Study Books

Sales Bible by Jeffrey Gitomer; Beyond Referrals by Bill Cates; Flipping the Switch by John G Miller; Selling 101 by Zig Zilar, The 7 Habits of Highly Effective People by Stephen R Covey

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