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Customer Service Social Studies

Location:
Accra, Greater Accra, Ghana
Posted:
May 01, 2023

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Rita Ansah-Sackey

Rita Ansah-Sackey

C/o Streams of life church P.O.Box 7 Aburi-Akwapim, E/R /adwugi@r.postjobfree.com / 024******* / Accra-Ghana.

Career Objectives

Dedicated, loyal and customer oriented.

A highly organized and hardworking individual with social science background seeking for a challenging position in a reputable organization to expand my knowledge and get new experience as well as utilize my communication and interpersonal skills. SKILLS

Strong verbal and communication skills

Team work

Adept in Microsoft office suite, Excel and statistical package for social sciences.

Time management

Administration support

Good worker-client relationship

Ability to work under pressure with little or no supervision

Results oriented

Data analysis and reporting

2

Rita Ansah-Sackey

PROFESSIONAL EXPERIENCE

June 2018-Date Forestry Commission of Ghana

Youth In Afforestation Program

Supervisor

Nursing of seedlings

Planting of trees

Involving in other activities such as watering, mulching, pruning etc. to ensure the proper growth of the trees

January 2017-May 2018 Kaf Investment Money Lending Limited Loan Officer

Provided expert financial advice on mortgage, educational and personal loans.

Analyzed and evaluated applicant’s financial status and property to determine feasibility of granting loan.

Educated customer on variety of loan products and available credit options to promote valuable decision making.

Provided excellent customer service to client.

Worked closely with team members to meet deadline. September 2015-August 2016 Students Loan Trust Fund (Koforidua Zone) Loan Relationship Officer (National service)

Assisted with the disbursement and recovery of loans.a

Prospected for new applicants

3

Rita Ansah-Sackey

Improved customer satisfaction and finding creative solutions to problems and complaints.

Developed a strong worker-client relationship

Helped to develop a better strategic plan to achieve our weekly target.

Enhanced knowledge in computing mainly; Microsoft word and excel.

June 2014-Semptember 2014 Star Micro Insurance Company Limited Marketing Agent (Internship)

Recommended product changes to enhance customer interest and maximize sales.

Handled the bookkeeping records of clients.

Developed a good worker-client relationship.

EDUCATION

2011-2015 University of Ghana

Bachelor of Art in Sociology with Linguistics

Some subjects studied: Types of leadership skills, social life and social change communication, interpersonal and analytical skill statistic and research designs, diverse communities and their interactions, social structure, social psychology, group process and formation, cross-cultural understanding, data analysis, and the use of scientific method to find empirical answers to complex social questions, industrial sociology, phonetics, language and business. 2007-2011 Aburi Girls’ Senior High School

4

Rita Ansah-Sackey

West Africa Secondary School Certification Examination Subjects studied: Literature, History, French and Christian Religious Studies in addition to English, Mathematics,

General Science and Social Studies.

Extra Curriculum

Head of State Award (2008-2011); Participated in clean up exercises, visited villages and reported to the government about their social needs and suggested solutions.

African Business Network (March 2015): Entrepreneurship, funding, investment and insurance Polices.

African Right Initiative International (2014-2015): Monitored a needy child, taught children in deprived area, raised funds to support

them and engaged in workshops on

voluntarism..

LEADERSHIP EXPERIENCE

September 2012-May 2013 Hall Representative (Elizabeth France Sey Hall)

(Campus Christian Family-University of Ghana, Legon Chapter)

September 2013-May 2014 Course Representative

(University Of Ghana)

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Rita Ansah-Sackey

INTEREST AND ACTIVITIES

Cooking

Involvement in volunteerism.

REFEREES

Dr. Dan-Bright S. Dzorgbo

Lecturer

Department of Sociology

University of Ghana

026*******

Adu-Boahen Acheampong

Senior Operations’ Manager (Supervisor)

Students’ Loan Trust Fund

Koforidua Zone

020*******

Rev. Maurice Bakossa

Associate Head Pastor

Stream of Life Church

Aburi-Akwapim

024*******



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