Customer Service Social Studies
Resume:
Rita Ansah-Sackey
Rita Ansah-Sackey
C/o Streams of life church P.O.Box 7 Aburi-Akwapim, E/R /***************@*****.*** / 024******* / Accra-Ghana.
Career Objectives
Dedicated, loyal and customer oriented.
A highly organized and hardworking individual with social science background seeking for a challenging position in a reputable organization to expand my knowledge and get new experience as well as utilize my communication and interpersonal skills. SKILLS
Strong verbal and communication skills
Team work
Adept in Microsoft office suite, Excel and statistical package for social sciences.
Time management
Administration support
Good worker-client relationship
Ability to work under pressure with little or no supervision
Results oriented
Data analysis and reporting
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Rita Ansah-Sackey
PROFESSIONAL EXPERIENCE
June 2018-Date Forestry Commission of Ghana
Youth In Afforestation Program
Supervisor
Nursing of seedlings
Planting of trees
Involving in other activities such as watering, mulching, pruning etc. to ensure the proper growth of the trees
January 2017-May 2018 Kaf Investment Money Lending Limited Loan Officer
Provided expert financial advice on mortgage, educational and personal loans.
Analyzed and evaluated applicant’s financial status and property to determine feasibility of granting loan.
Educated customer on variety of loan products and available credit options to promote valuable decision making.
Provided excellent customer service to client.
Worked closely with team members to meet deadline. September 2015-August 2016 Students Loan Trust Fund (Koforidua Zone) Loan Relationship Officer (National service)
Assisted with the disbursement and recovery of loans.a
Prospected for new applicants
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Rita Ansah-Sackey
Improved customer satisfaction and finding creative solutions to problems and complaints.
Developed a strong worker-client relationship
Helped to develop a better strategic plan to achieve our weekly target.
Enhanced knowledge in computing mainly; Microsoft word and excel.
June 2014-Semptember 2014 Star Micro Insurance Company Limited Marketing Agent (Internship)
Recommended product changes to enhance customer interest and maximize sales.
Handled the bookkeeping records of clients.
Developed a good worker-client relationship.
EDUCATION
2011-2015 University of Ghana
Bachelor of Art in Sociology with Linguistics
Some subjects studied: Types of leadership skills, social life and social change communication, interpersonal and analytical skill statistic and research designs, diverse communities and their interactions, social structure, social psychology, group process and formation, cross-cultural understanding, data analysis, and the use of scientific method to find empirical answers to complex social questions, industrial sociology, phonetics, language and business. 2007-2011 Aburi Girls’ Senior High School
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Rita Ansah-Sackey
West Africa Secondary School Certification Examination Subjects studied: Literature, History, French and Christian Religious Studies in addition to English, Mathematics,
General Science and Social Studies.
Extra Curriculum
Head of State Award (2008-2011); Participated in clean up exercises, visited villages and reported to the government about their social needs and suggested solutions.
African Business Network (March 2015): Entrepreneurship, funding, investment and insurance Polices.
African Right Initiative International (2014-2015): Monitored a needy child, taught children in deprived area, raised funds to support
them and engaged in workshops on
voluntarism..
LEADERSHIP EXPERIENCE
September 2012-May 2013 Hall Representative (Elizabeth France Sey Hall)
(Campus Christian Family-University of Ghana, Legon Chapter)
September 2013-May 2014 Course Representative
(University Of Ghana)
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Rita Ansah-Sackey
INTEREST AND ACTIVITIES
Cooking
Involvement in volunteerism.
REFEREES
Dr. Dan-Bright S. Dzorgbo
Lecturer
Department of Sociology
University of Ghana
Adu-Boahen Acheampong
Senior Operations’ Manager (Supervisor)
Students’ Loan Trust Fund
Koforidua Zone
Rev. Maurice Bakossa
Associate Head Pastor
Stream of Life Church
Aburi-Akwapim
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