Tech Support Customer Service
Resume:
Cavonyae Godsey
Fort Wayne, IN *****
****************@*****.***
Helping people feel connected and cared about has always been something I was interested in. I am a dedicated and hard-working young woman who is interested in being versatile in any workforce to improve in all areas. I am dependable, task-oriented, and committed to doing my job and being organized at all times. I have a great sense of humor and put in a lot of effort when needed, also will play leadership in any role. Strong communication skills, friendly and joyful. Willing to relocate to: Fort Wayne, IN
Authorized to work in the US for any employer
Work Experience
In Home Expert
Asurion - Fort Wayne, IN
April 2022 to Present
When a customer’s device is lost, broken, or stolen, we provide a replacement device within 24 hours, plus premier tech support to get them up and running again. Provide in-person device setup and tech support for customers’ smartphones, tablets, and/or other consumer electronics. Resolve operational issues on customers’ devices, other equipment, and connectivity while offering education and device optimization suggestions. Meet with customers face-to-face at the customers’ home location. Travel daily to and from the Forward Stocking Location and several customers’ locations throughout a designated region. Drive your own vehicle safely and responsibly to and from customer locations in a variety of situations including heavy traffic and inclement weather. Pharmacy Technician
Meijer - Fort Wayne, IN
December 2021 to February 2022
my tasks during this occupation was to scan a customers paperwork from a specific tray and then scanning their prescriptions and packaging the bag. Also, there were different parts throughout the warehouse sometimes, I had cold items to where after I got done packaging their medicine it was to be put into a freezer to be kept cold. at the end of a shift, we were to put boxes into a specific unit to make it easier to be shipped off .
Cashier
Menards - Fort Wayne, IN
September 2021 to November 2021
I was a cashier so, I greeted the customers who came to my register with a bright smile. I always said “ hello, did you find everything okay ? “ I rang up the guests items and placed them in the bags carefully and neatly. I told them about new things that were introduced to our store like the deals and etc. I had great conversations with every customer that came my way
• Processed cash, check, or credit transactions with accuracy
• Counted cash drawers
• Stocked merchandise
• Assisted guests in finding or ordering merchandise Bagger
Krogers - Fort Wayne, IN
December 2020 to July 2021
I am a bagger at Kroger’s, I do bathroom checks, bring in the carts from outside, assist people with there bags in the carts and prepare the carts for them so they won’t have to do it. I clean the bathrooms, take the trash out. I had one accomplishment so far, I caught on quickly and I got a 20$ tip my first day because I have a positive attitude, I greet people and I work hard and wasn’t complaining about helping out.
Home Health Aide
Community Home Health Care - Fort Wayne, IN
December 2020 to March 2021
I go to clients houses that I am assigned, see what task I have to do as far as taking care of them maybe bath checks, checking vitals, helping go to the bathroom, etc. i may sometimes cook for them or clean and keep them company but I love helping others out and I am interested in nursing. I am in college for nursing.
Dairy Queen
1818 North Coliseum Blvd - Fort Wayne, IN
May 2020 to August 2020
My position was at the cash register & I was in the front taking orders as well sometimes or even making the ice cream and handing out food. I cleaned, wiped down the tables, walls, washed the dishes, and re-stocked sometimes. An accomplishment would be that I got a $1 tip by helping out a customer up front and not being rude at all I took my time and was real patient with the person ( they were elderly ) and I also helped clean up an oil spill and took out the trash. Education
College in Nursing
Ivy Tech Community College - Fort Wayne, IN
Present
Wayne High School
August 2020 to June 2021
Skills
• Communications, critical thinking, leadership, teamwork, problem solving, customer service, public speaking (2 years)
• Cashiering (1 year)
• Cleaning Experience (1 year)
• Fundraising (2 years)
• Presentation Skills (1 year)
• Organizational Skills (1 year)
• Customer service (2 years)
• Time management (2 years)
• Retail sales
• Serving
• Restaurant experience
• Childcare
• Experience with children
• Pharmacy Technician Experience
• Home Care
• Typing
Languages
• English - Expert
Certifications and Licenses
CPR Certification
October 2021 to October 2023
Doesn't expire until 2023.
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