Summer
Resume:
KAREN NORWOOD-HINES, PMP
Pfafftown, North Carolina 27040
adwufs@r.postjobfree.com
SUMMARY
A product/system engineering professional with years of experience in the automotive, truck industries. Acknowledged strengths in manufacturing, project management, engineering, quality assurance. An intuitive and dead-line oriented professional who learns quickly, directs others easily, and possesses a strong desire to succeed. Expertise is broad in scope and includes the following skills:
PMP Certified Research/Design
Project Management Operations/Manufacturing
Process Engineering Greenbelt Certification/Quality Assurance
Team building/Customer Service Lean-Agile/SAFE
Global Leadership Program I Emerging Leader Program
Marketing/Sales CDL-class A license
Truck Marketing Institute Precision Truck Certification
PROFESSIONAL EXPERIENCE
Volvo Group North America (Truck, Aerospace, Bus, Construction)
Greensboro, North Carolina
Product Marketing Manager-VNR 2021 to Present
Spokesperson and SME for Volvo Trucks NA when it comes to VNR product. Engage in Volvo internal cross functional forums for future VNR strategy related activities. Develop and implement go-to-market strategies for VNR by interfacing directly with dealers and customers. Support and provide features, customer benefits/values to various communication entities to ensure Volvo Trucks NA is perceived as market leader.
Aftermarket Senior Project Manager 2017 to 2021
Responsible for Aftermarket deliverables associated with Electromobility program for Volvo and Mack Brands. The roll includes coordination of budgets/time plans for three function groups under the Aftermarket Technology umbrella. Plus, supporting aftermarket/uptime functions for Volvo/Mack and strategic planning with cross functional stakeholders. My roll includes co-developing with vehicle engineering to ensure aftermarket technology deliverables are within scope/budget/timeframe and all stated objectives are met or exceeded. Effective lean/agile experience to support cross-functional PI-planning and intro-block timing for new software features and diagnostics.
On Board Telematics Project Manager 2013 to 2016
Responsible for coordination, implementing and initiating change in business processes and technology by scoping, securing, planning the implementation process with commercial colleagues and wider business stakeholders.
Managing the impact of project implementations on our customer’s expectations and ensuring accurate status at all stages of a project rollout, reporting progress according to agreed milestones to ensure that projects delivered to agreed time plan, within budget and expected deliverables are met or exceeded.
Electrical Project Manager 2008 to 2013
Create/plan/execute electrical projects for Volvo Group. Applying technical knowledge and verification testing to deliver requirements. Maintain DVP project milestones and communicate projects status in GTT management forums. Maintain cost portfolio for Electrical Department. Communicate with cross-functional teams and stakeholders to integrate all activities associated with projects.
Purchasing Quality Leader 2006 to 2008
Lead/managed key quality /process improvement projects within 3P Purchasing, Supplier Quality Development Department with particular emphasis on infrastructure/operations unit in North America. Served as a business resource/change agent with cross-functional teams. Published KPI/PI reports and recommended actions to improve quality output.
Karen Norwood-Hines Page 2
Ford Motor Company
Norfolk Assembly Plant, Norfolk, Virginia
Operations/Facilities Analyst III 2003-2006
Managed technical support within Ford Data Center that included operations, scheduling/ monitoring of systems/computer servers applications to meet established standards and maintain daily production needs.
Global Purchasing/Supplier Quality Engineer 2001-2003
Implemented communication/verification of supplier’s production process readiness and assured complete understanding of quality program requirements with the intent to improve vehicle quality through prevention for power-train systems.
Maintain PPM below 50 for all 70 suppliers
Responsible for 712 million dollars of total production components purchased for Ford Motor Company's power-train plants. Performed first time capability studies with suppliers, evaluated/improved new power train systems for vehicles
6 Sigma Greenbelt certification
DaimlerChrysler Corporation
Huntsville Electronics Plant, Huntsville, Alabama
Supplier Quality Specialist 2000-2001
Responsible for verification of supplier’s production process readiness and assure complete understanding of quality program requirements with the intent to improve vehicle quality through prevention.
Responsible for 172 million dollars (25.33%) of total production components purchased for Huntsville. Performed first time capability studies with suppliers, evaluated/improved new components for vehicles.
Maintained PPM below 50 for all suppliers
Product Engineer 1998-2000
Component responsible for design, verification of body controllers for (current production/future designs) for three vehicle models (300M/Intrepid/Concorde, Prowler, Minivan).
Designed and developed microprocessor based electronic controller circuitry, PCB, and modules.
Performed circuit/PCB design simulations, test and specification developments, prototype builds, component evaluations, product documentation releases and production support.
Specification developments, prototypes, component evaluations, product documentation releases and production support.
Arizona Proving Grounds (Wittmann, Arizona)
Vehicle Development Engineer 1996-1998
Verification durability testing of Chrysler’s Small Car Platform vehicles (Neons), Truck Platform (Rams).
Durability tested entire truck /passenger car vehicles (present and future models).
Performed setups, preparations, investigations and analysis of test vehicles/systems.
Successfully communicated and documented test results for Vehicle Engineering.
Launched test results by using the PGTIS (Proving Grounds Test Information System) database.
Developed test procedures and vehicle test schedules and application of appropriate test diagnostic instrumentation.
DaimlerChrysler Technology Center (Auburn Hills, Michigan)
Product Engineer 1995-1996
Responsible for stress test analysis (chassis/engine) components on Chrysler’s small car, minivan and truck platforms.
Performed experimental stress analysis, strain and load measurements for all chassis/engine components.
Predicted statistical data reports on stress/fatigue analysis. Provided design recommendations, verifications/quality reliability analysis.
Karen Norwood-Hines Page 3
Kimberly-Clark Corporation
Household Products Plant- Beech Island, South Carolina
Project Engineer 1991-1993
Provided technical support to assure quality of purchased materials and manufacturing processes. Conducted daily production meetings to coordinate and assure multifunctional support of shop production activities.
Designed and problem solved manufacturing and supporting processes
for the Kleenex converting lines using designed process control systems.
Programmed and operated Allen-Bradley PLC 2/30 and PLC 5 programmable controllers.
Installed and operated Nordson PC44 Pattern Controller for material application glue patterns.
Duke Power Company
Duke Power Headquarters (Winston-Salem/Charlotte, North Carolina)
Engineering Summer Intern 1986-1990
Analyzed electrical distribution systems for regional power plants. Updated software and coordinated power controls using microprocessor-based controllers. Designed and staked electrical power layouts for subdivisions and future construction developments. Mapped power locations for power plants.
EDUCATION
BS Electrical Engineering - 1991
North Carolina Agriculture and Technical State University
MS Industrial Engineering - 1995
North Carolina Agriculture and Technical State University
PROFESSIONAL DISTINCTIONS
Outstanding Young Woman of America Award for 1997
Society of Women Engineers
NSBE/ FAAN
PMI/SAE
PMP
Contact this candidate