Customer Service Coach Operator
Resume:
Denisha Douthit
Indianapolis, IN *****
****************@*****.***
Summary
My current work experience is in Human Resources, Dealing with mental challenged adults, Logistics, Healthcare, Customer Service, Hospitality, Warehouse, Team Lead. I enjoy diversity and working with others. My work history consist of ten plus years of full time work experience. I am interested in jobs that provide growth and the ability for advancement.
Skills
Leadership Experience
Computer Proficiency
Payroll
Scheduling
Recruiting
Customer service
Medical Terminology
Communication and Administrative skills
Training
TeamWork
Logistics
Work Experience
First Call Residential Living -Human Resource Manager
Indianapolis Indiana
June 2020 to April 2023
Responsibilities:
Recruiting, Fostering a safe work environment, Managing employee relations Administering payroll, Managing compensation and benefits packages, Handling disciplinary needs Ensuring compliance with labor laws and regulations, Overseeing training programs
IU Health Hospital -Logistic Specialist
Indianapolis Indiana
March 2013 to June 2020
Responsibilities:
Coordinate with sales reps, buyers and vendors to ensure all equipment will arrive on time for surgery. Maintain a liaisons with doctors and nurses. Review all emails, phone messages, and respond to those that require immediate responses.
Stericycle – Customer Service
Indianapolis Indian
January 2012 to March 2013
Responsibilities:
Proficient in all Microsoft programs, answer multi-line telephones able to work on dual screens, handle customer complaints, assist customers with orders, recalls and any issues. Process orders and transactions, maintain customer accounts and record account information.
IPS-School Bus Assistant
Indianapolis Indiana
August 2009 to January 2012
Responsibilities:
Ensure the safety of the passengers on the bus
Maintain the security and safety of all the children on the bus.
Assisted with monitoring children and behaviors on the bus.
Ability to assist with ramps for handicapped students.
Reported list of trips made to supervisor.
Amazon – Coach Operator
Indianapolis Indiana
May 2010 to August 2011
Responsibilities:
Train New Hires
Packer Picker
Assembly Line
Completed order details
Assisted with scheduling pickups
Pack and unpacked product
Call Center
Education
H.S. Diploma
Arsenal Technical High School 2002-2006
Indianapolis, IN
Some College
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