SHEILA LEMOINE

CUSTOMER SERVICE

CONTACT

PHONE:

336-***-****

Email: adwueo@r.postjobfree.com

HOBBIES

Hobby #1 Reading

Hobby #2 Movies

Hobby #3 Games

Hobby #4 Martial Arts

EDUCATION

Gardner-Webb University

2011-2016

Graduated with BA in Business Administration.

2003 – 2011

AA Business Transfer, AA Spanish Interpretation, Certificate in Accounting, Certificate in Early Education Administration.

1993 BCTI, Office Systems Certificate Olympia, WA

1991 Fox Travel Agent Course Seattle, WA

1990 NMVSC, Certified Nursing Assistant Tumwater, WA

WORK EXPERIENCE

HR Block

2023 Tax Season

Completer personal and small business taxes in person, drop off, by phone or virtual.

Results Cx

2022-2023

Sales and retention for Satelite radio in purchased vehicles. Outband call line.

Independent Contractor CSR

2021-2022

Customer Service and Technical Support

Kindercare Assistant Manager and Early Education Instructor

2015 – 2021

I have taught birth through two years of age. Keep parents informed of their child’s progress. Perform duties to meet company and state guidelines. Take 3 classes yearly to stay current with my accreditation.

I talk to teachers as well as parents as needed when Managers are unavailable. I will be second in charge and will open and close center for the time my assistant manager is on leave over the summer.

Jackson Hewitt Tax Service Office Manager

2008-2016

The first few years I did personal and small business tax returns for both English and Spanish speaking clients. The last few years I ran 2 person satellite offices and did all returns. In 2016 I quit to work my new position full time all year.

7 Eleven Manager

2011 -2013

I began as Assistant Manager. My manager began overseeing two locations so I filled in more. Eventually they moved her and I continued running the store. I hired and trained new employees, scheduled shifts ordered merchandise, had monthly store meetings and ran all day to day activities. After 6 months of doing both Manager and Assistant Manager duties alone I decided to change positions to have more time for my family.

Harborside Investments Front Office Manager

1996-2003

When I moved to North Carolina I began working for this company as a Night Auditor. This position checks in and out customers, runs all daily reports as well as phones and reservations. After a few years I began running the front office for my manager. I did the ordering for our breakfast bar weekly, employee schedules and reported times to our corporate office. I helped do Monthly and yearly inventories for each department. Cash handling daily up to $5000 during peak season, I took care of group reservations, sent contracts invoices and posted payments for them. This company eventually turned into condos and I was laid off and went back to school when I moved to my current area.

Skills

●Employee training and supervision

●Reservations personal and groups

●Customer service

●Time management

●Accurate cash handling

●Ordering, billing

●Inventory Reporting

Contact this candidate