Roy Pleasant
Dallas, TX *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Lead Cook/Kitchen Manager
Millbrook Healthcare and Rehabilitation Center - Lancaster, TX
February 2022 to Present
Safe Serve Mgmt. Certified
Cook for Regular, Mechanical Soft and Puree Residents
Train New Cooks and Dietary Aides
Make Truck Orders,Inventory,
Daily Paperwork
Keep Kitchen Clean According to State Regulations and The Health Department
Prep Cook
Disd school district - Dallas, TX
March 2021 to Present
Daily Paperwork,Inventory, Cashier, Stocking, Prep Breakfast, Lunch and After School Program,
Learning Kitchen Supervisor Duties
Kitchen Supervisor/Cook
HEAD START OF GREATER DALLAS - Dallas, TX
March 2017 to December 2020
Daily Paperwork, Monthly Paperwork, Inventory,
Control P&L,Product Ordering,Milk Ordering, Train Asst. Cook and Temps
Manager
Suit and Shoe Outlet - Dallas, TX
October 2015 to February 2017
Interview new employees
Train commission salesmen
Maintain daily paperwork
Listen and resolve customer complaints regarding services,products and personnel
Prepare daily deposits
Supervise cashiers
Inventory,stock and replenish merchandise
Meeting company standards pertaining to the P&L
Organize merchandise displays
Area Supervisor
Ross Dress for Less - Dallas, TX
March 2013 to November 2014
Listen to and resolve customer complaints regarding services, products, or personnel.
• Monitor sales staff performance to ensure that goals are met.
• Hire, train, and evaluate personnel.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or
performing specific services.
• Provide staff with assistance in performing difficult or complicated duties.
• Plan and prepare work schedules, and assign employees to specific duties.
• Attend company meetings to exchange product information and coordinate work activities with other
departments.
• Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.
• Inventory stock and reorder when inventories drop to specified levels.
Merchandise Manager
Dollar Tree - Dallas, TX
February 2011 to August 2013
Responsible for Merchandising freight
• Responsible for store bank deposits
• Responsible for meeting company standards pertaining to the P&L
• Maintain records of goods ordered and received.
• Control purchasing department budgets.
• Interview and hire staff, and oversee staff training.
• Administer online purchasing systems.
• Arrange for disposal of surplus materials.
Lab Technician
CSL Plasma - Dallas, TX
April 2009 to December 2012
Train new Lab Techs
• Process plasma samples in a timely manner
• Responsible for shipment and storage
• .Responsible for lab supplies
• Monitored temperature controlled areas
• Phlebotomy
• Process blood samples
• Set up donor machines.
Home Health Attendant
Prudential Home Health Care - Dallas, TX
January 2006 to December 2010
Check vitals, assisted with everyday living, injections, hospice .Became very experienced in aiding
dementia and incontinent clients .While doing this I was a student at PCI and became a Medical Assistant.
• Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction
of registered nurses or physiotherapists.
• Administer bedside or personal care, such as ambulation or personal hygiene assistance.
• Prepare and maintain records of client progress and services performed, reporting changes in client
condition to manager or supervisor.
• Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
• Care for individuals or families during periods of incapacitation, family disruption, or convalescence,
providing companionship, personal care, or help in adjusting to new lifestyles.
• Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs
and plan for continuing services.
• Transport clients to locations outside the home, such as to physicians' offices or on outings, using a
motor vehicle.
• Train family members to provide bedside care.
• Provide clients with communication assistance, typing their correspondence or obtaining information
for them.
Restaurant General Manager
Subway - Dallas, TX
December 1999 to December 2005
Oversaw all operations of the business .Maintained the highest standards with the Health Department
in Hunt County for 6 years straight .Held the highest sales volume increase for 6 years in the Dallas
market .I represented my owner operator in Subway marketing strategies.
• Direct and coordinate activities of businesses or departments concerned with the production, pricing,
sales, or distribution of products.
• Manage staff, preparing work schedules and assigning specific duties.
• Review financial statements, sales and activity reports, and other performance data to measure
productivity and goal achievement and to determine areas needing cost reduction and program
improvement.
• Establish and implement departmental policies, goals, objectives, and procedures, conferring with
board members, organization officials, and staff members as necessary.
• Determine staffing requirements, and interview, hire and train new employees, or oversee those
personnel processes.
• Oversee activities directly related to making products or providing services.
• Determine goods and services to be sold, and set prices and credit terms, based on forecasts of
customer demand.
• Manage the movement of goods into and out of production facilities.
• Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
• Develop or implement product-marketing strategies, including advertising campaigns or sales
promotions.
• Plan and direct activities such as sales promotions, coordinating with other department heads as
required.
• Direct non-merchandising departments of businesses, such as advertising or purchasing.
• Recommend locations for new facilities or oversee the remodeling or renovating of current facilities.
• Implement or oversee environmental management or sustainability programs addressing issues such
as recycling, conservation, or waste management.
Education
Some college
Skills
• I also have 5 years as an automotive service advisor.I am very aggressive in sales. (4 years)
• Phlebotomy
• Dementia Care
• Profit & Loss
• Purchasing
• Kitchen Management Experience
• Management
• Restaurant Management
• Experience Administering Injections
• PCI
• Hospice Care
• Alzheimer's Care
• Training & Development
• Cooking
• Food Preparation
• Supervising Experience
• POS
• Leadership
• Food service
• Organizational skills
• Communication skills
• Dietary department experience
Certifications and Licenses
Mgmt. Serve Safe Certification
September 2020 to Present
Actually expires in 2023
Food Handler Certification
Additional Information
Core Competencies
• Monitoring
• Reading Comprehension
• Speaking
• Writing
• Mathematics
• Management of Material Resources
• Management of Personnel Resources
• Time Management
• Judgment and Decision Making
• Active Learning
• Management of Financial Resources
• Operations Analysis
• Operation and Control
• Operation Monitoring
• Quality Control Analysis
• Active Listening
• Instructing
• Persuasion
• Negotiation
• Critical Thinking