Bank Teller Office Services

CURRICULUM VITAE

for

LITIYA ALLAN

**** ********* *, ******: Zimbabwe

+263-***-***-*** • +263-***-***-***• ***********@*****.*** Professional Summary

Branch Clerk with experience in financial services and knowledge of legal and regulatory issues typical for the country banking systems. Excellent client satisfaction rating within the period of employment. Experience includes, Teller and Back Office services, business development, risk management and customer relationship management. Seeking to leverage knowledge of advanced accounting tasks, experience and to contribute more to the world of banking, finance, and accounting. I have a strong appreciation of Generally Accepted Accounting Practices (GAAP).

Personal Details

Date of Birth : 24 November 1996

National Identity Number : 05-131726M66

Sex : Male

Marital Status : Married

Languages : English and Shona

Nationality : Zimbabwean

Religion : Christianity

Career Objective

My ultimate career goal is to assume responsibility in the field of data analytics, reporting, risk management and business intelligence and to actively contribute to the overall success of any business I work for. Academic and Professional Qualifications

Bachelor of Commerce Honours degree in accounting (2.1): Midlands State University. 2021 3 A-level passes: Accounting, Business Studies, and Economics: 2016 6 O-Level passes: including Mathematics, Science and English. 2015 Transferable Skills and Competencies

• Analytical and conceptual thinking, with a conscientious approach to managing workloads.

• Ability to manage, analyse and interpret complex data, before presenting it back based on the overall analysis made.

• Advanced problem solving and numeracy skills.

• Proficiency in all areas of Microsoft Office, including Access, Excel, Word, and PowerPoint.

• Strong knowledge of Pastel software and Flex cube oracle.

• Team player and methodical

Key Achievements

• I have managed to establish good working relationships with clients and co-workers.

• Developed new quality standards for better quality performance and reliability. Professional Experiences

1. Branch Clerk, Banc ABC Part of Atlas Mara: Branch X, Harare, Zimbabwe.

(June 2022 to date)

Key result Areas:

• Clerical duties which include processing ZIMRA payments, RTGS & internal funds transfers, currency exchange transactions, VISA card activation and VISA transfers.

• Suspense accounts reconciliation

• Data capturing of Bank’s general transactions

• Handling and processing of KYC for branch customers

• Customer relationship management

• Service delivery & query handling

• Assisted in sales and dispatch functions.

2. Bank Teller, Banc ABC Part of Atlas Mara: Gweru Branch, Zimbabwe.

(July 2021 to 31 May 2022)

Key result Areas:

• Teller duties which include cash withdrawals, deposits, remittances, RTGS & internal funds transfers, VISA card activation and VISA deposits & End of day balancing

• Customer relationship management

• Service delivery & query handling

• Cross selling of bank products and assisting with loan applications. 3. Analytics and Reporting Assistant, Banc ABC Part of Atlas Mara: Retail Banking Head Office: Harare, Zimbabwe

(January 2019 – February 2020)

Key result Areas:

• Daily responsibilities included suspense account reconciliations, file verification, journal entries, and mapping maintenance.

• Responsible for preparing monthly balance sheet reconciliations and trial balance comparisons between local ERP systems and Oracle.

• Assisted with product costing, the product adds, and price rerolls.

• Implemented lean initiatives, including the creation of multiple Excel macros to increase productivity.

• Competitor analysis and benchmarking of business conditions. Referees

Hope Marere

Country Head of

Marketing, Client

experience and corporate

affairs

Nedbank Zimbabwe

Cell: +263-***-***-***

Rufaro Hatendi

Senior Sales and

commercial Manager

Banc ABC Zimbabwe

********@*******.**.**

Cell: +263-***-***-***

Andrew Phiri

Relationship Officer

Banc ABC, Gweru Branch

Email:

*******@*******.**.**

Cell: +263-***-***-***

Contact this candidate