Case Manager Nurse
Resume:
LESLEY BERNHARDT
SKILLS
• Symptom Management
• Pain Control
• Skill-Building Activities
• Exemplary Communication Skills
CERTIFICATIONS
• Hospice Training - 7 years
Certified Hospice Nurse, Avalon
Hospice - 3 years
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• Licensed Registered Nurse - 23 years
Patient-oriented Nurse with 23 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with Hospice Care specialty.
WORK HISTORY
September 2021 - Current
Hospice Registered Nurse Case Manager Avalon Hospice, Nashville, TN Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
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Implemented care plans for patient treatment after assessing physician medical regimens.
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Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
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Performed triage on incoming patients and determined severity of injuries and illnesses.
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Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
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Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
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Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
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• Educated family members and caregivers on patient care instructions.
• Established hospice care services for elderly and disabled patients. Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
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Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
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Developed and implemented individualized care plan for each hospice patient while following physician instructions.
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Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
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Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
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Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
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Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
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Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
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• Recorded details regarding therapies to keep patient charts updated.
• Evaluated patient histories, complaints, and current symptoms. Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
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CONTACT
McMinnville, TN 37110
adwu9b@r.postjobfree.com
May 2020 - September 2021
Registered Nurse Case Manager: Palliative Care Vanderbilt Medical Center, Nashville, TN
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
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Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
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Provided high level of quality, compassionate care to patients and caregivers during each nursing shift.
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Communicated with healthcare team members to plan, implement and enhance treatment strategies.
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Completed initial assessments of patients and family to determine and address individual home care needs. ·
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Administered physical examinations and documented history of current and previous conditions, illnesses and injuries.
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Coordinated care of injured workers by liaising with hospital staff to organize treatments and program resources.
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Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken.
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Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
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Negotiated with suppliers and vendors to procure medical equipment, supplies and services.
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Verified legibility of patient clinical notes and updates prior to review by primary physicians.
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Managed and streamlined referral queues of up to 20 patby efficiently prioritizing patients and clearing insurance obstacles.
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Worked with suppliers and vendors on provision of medical equipment, items and services.
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Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
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Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
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• Prepared clinical notes and updates for review by primary physician. Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
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Effectively communicated with physicians regarding patient needs, performance, medications and changes.
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Coordinated rehabilitative and preventive nursing processes and procedures.
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Provided home healthcare providers with training, guidance, support and supervision to achieve objectives.
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Liaised with physicians regarding patient needs, performance and changes.
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• Created patient assessments and plans for individual home care needs. Examined patients and documented history of current and previous conditions, illnesses, injuries and current medications.
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Developed care plans based on nursing diagnosis and incorporated therapeutic, preventive and rehabilitative nursing methods.
•
Educated and supported home healthcare providers with training, guidance, mentoring and resources required to achieve objectives."
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Authored initial assessments of patients and family to develop plans for individual home care needs.
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Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
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May 2019 - May 2020
Registered Nurse Case Manager, Hospice Avalon Hospice, Nashville, TN
• Initiated appropriate preventive and rehabilitative nursing procedures. Authored clinical notes and updates to be reviewed by patient's primary physician.
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Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
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Responded promptly and professionally to patient questions and concerns.
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Directed appropriate preventive and rehabilitative nursing processes and protocols.
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Used Epic to maintain database of relevant information for practitioners to access and coordinate patient care.
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• Created patient assessments and plans for individual home care needs. Coordinated care of injured workers by liaising with hospital staff to organize treatments and program resources.
•
Provided home healthcare providers with training, guidance, support and supervision to achieve objectives.
•
Provided high level of quality, compassionate care to patients and caregivers during each nursing shift.
•
Negotiated with suppliers and vendors to procure medical equipment, supplies and services.
•
Followed all instructions for medication administration and treatment plans as prescribed by physicians.
•
Educated and supported home healthcare providers with training, guidance, mentoring and resources required to achieve objectives."
•
Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
•
Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
•
Effectively communicated with physicians regarding patient needs, performance, medications and changes.
•
Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
•
• Initiated appropriate preventive and rehabilitative nursing procedures. Administered physical examinations and documented history of current and previous conditions, illnesses and injuries.
•
Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
•
Liaised with physicians regarding patient needs, performance and changes.
•
Examined patients and documented history of current and previous conditions, illnesses, injuries and current medications.
•
Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken.
•
Completed initial assessments of patients and family to determine and address individual home care needs. ·
•
Worked with suppliers and vendors on provision of medical equipment, items and services.
•
• Participated in on-call rotations to deliver after-hours care. Used Homecare Homebase to maintain database of relevant information for practitioners to access and coordinate patient care.
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Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
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January 2017 - May 2019
Registered Nurse Case Manager, Hospice Encompass, Tullahoma, TN Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
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Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
•
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
•
Verified legibility of patient clinical notes and updates prior to review by primary physicians.
•
• Prepared clinical notes and updates for review by primary physician. Authored clinical notes and updates to be reviewed by patient's primary physician.
•
Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
•
Developed and implemented individualized care plan for each hospice patient while following physician instructions.
•
• Established hospice care services for elderly and disabled patients.
• Administered medications and treatments as prescribed by physicians. Actively engaged in on-call rotations to deliver continuous quality care to patients.
•
Authored initial assessments of patients and family to develop plans for individual home care needs.
•
Responded promptly and professionally to patient questions and concerns.
•
• Created patient assessments and plans for individual home care needs. Coordinated care of injured workers by liaising with hospital staff to organize treatments and program resources.
•
Provided home healthcare providers with training, guidance, support and supervision to achieve objectives.
•
Provided high level of quality, compassionate care to patients and caregivers during each nursing shift.
•
Negotiated with suppliers and vendors to procure medical equipment, supplies and services.
•
Followed all instructions for medication administration and treatment plans as prescribed by physicians.
•
Educated and supported home healthcare providers with training, guidance, mentoring and resources required to achieve objectives."
•
Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
•
Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
•
Effectively communicated with physicians regarding patient needs, performance, medications and changes.
•
Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
•
Administered physical examinations and documented history of current and previous conditions, illnesses and injuries.
•
Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
•
Liaised with physicians regarding patient needs, performance and changes.
•
Examined patients and documented history of current and previous conditions, illnesses, injuries and current medications.
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June 2004 - January 2017
Critical Care Float Pool Registered Nurse St Thomas Dekalb Community Hospital, Smithville, TN
Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken.
•
Completed initial assessments of patients and family to determine and address individual home care needs. ·
•
Worked with suppliers and vendors on provision of medical equipment, items and services.
•
• Participated in on-call rotations to deliver after-hours care. Directed appropriate preventive and rehabilitative nursing processes and protocols.
•
Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
•
Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
•
Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
•
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
•
Verified legibility of patient clinical notes and updates prior to review by primary physicians.
•
• Prepared clinical notes and updates for review by primary physician. Authored clinical notes and updates to be reviewed by patient's primary physician.
•
Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
•
Developed and implemented individualized care plan for each hospice patient while following physician instructions.
•
Developed care plans based on nursing diagnosis and incorporated therapeutic, preventive and rehabilitative nursing methods.
•
• Established hospice care services for elderly and disabled patients.
• Administered medications and treatments as prescribed by physicians. Actively engaged in on-call rotations to deliver continuous quality care to patients.
•
Authored initial assessments of patients and family to develop plans for individual home care needs.
•
Responded promptly and professionally to patient questions and concerns.
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Worked with intubated and ventilated patients, monitoring and reporting on conditions to maintain stats within optimal levels.
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Delivered top-notch care exceeding department, hospital and Joint Commission standards.
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Protected critically ill patients from unnecessary risks by limiting visitors, using proper PPE, and using strong infection control procedures.
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Delivered exceptional, culturally-appropriate care to patients and families on ICU, PACU, ER units.
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Identified patient care problems and implemented corrective actions in alignment with hospital policies, procedures and regulations.
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• Performed timely resuscitation and stabilization of acutely ill patients. Personalized bedside care and interactions based on cultural backgrounds of different patients.
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Responded rapidly to critical codes to coordinate stabilization treatments and restore vital functions.
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May 2001 - June 2004
Neuroscience ICU Registered Nurse St Thomas Midtown, Nashville, TN Assessed complex medical cases to deliver high-quality patient care in high-traffic critical care settings.
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Managed needs of chronically ill and acute patients with well- coordinated treatment strategies.
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Operated critical care equipment to keep patients stable and promote recovery.
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Collaborated with interdisciplinary healthcare team to deliver optimal patient outcomes.
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Worked with physicians, nurses, technicians and therapists to formulate, implement and modify individual care plans.
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Documented work in hospital system and updated patients' charts with orders and observations.
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Counseled patients and families on treatments, care options and discharge instructions.
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Administered medications to treat patients' symptoms and address underlying disease progression.
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Collaborated with levels of healthcare providers in prioritizing surgical cases and resources.
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Utilized critical thinking skills to assess, plan and implement evidence- based patient care.
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Completed diagnostic tests and patient assessments to evaluate treatment progress.
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Assisted patients to maintain current understanding of conditions and presentations.
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Reported abnormal findings and changes in patient status to doctors, applying appropriate nursing measures.
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Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
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Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
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Monitored patient reactions after administering medications and IV therapies.
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Performed triage on incoming patients and determined severity of injuries and illnesses.
•
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
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Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
•
• Managed patients recovering from medical or surgical procedures. Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
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Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
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Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
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Provided skilled, timely and level-headed emergency response to critically-ill patients.
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Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
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Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
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Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
•
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
•
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
•
Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
•
Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
•
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
•
Implemented care plans for patient treatment after assessing physician medical regimens.
•
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
•
• Educated family members and caregivers on patient care instructions.
• Evaluated patient histories, complaints, and current symptoms. Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
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Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
•
Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
•
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
•
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
•
• Recorded details regarding therapies to keep patient charts updated. EDUCATION
May 2001
Bachelor Of Applied Science Nursing
Tennessee Technologiv, Cookeville, TN
May 1999
Associate Degree In Nursing Nursing
Motlow State Community College, Tullahoma, TN
May 1996
Highschool Diploma Pre-Nursing
Warren County High School, Mcminnville, TN
• Member of Honors Society
• Dean's List 1999-2001
• Member of Honors Society
• Dean's List 1996-1999
Contact this candidate