Customer Service Cashier Supervisor

REBECCA FOELLER

*** ****** ******, ******, **, **302 952-***-**** ************@***.***

PROFESSIONAL SUMMARY

Dedicated and motivated to obtaining a work level of understanding. Reliable and hardworking, seeking to apply my abilities to the position.

EXPERIENCE

Family Dollar: Cashier/Asst. Manager

May 11, 2011-May 27, 2016

Cultivated a customer focused shopping environment by greeting & responding to all customers in a friendly manner.

Replenished and inventoried merchandise according to store layout.

Executed the stores standard for cleanliness and organization to increase sales and customer satisfaction.

Key holder (open & close)

Resolved all customer complaints and issues in a gracious and professional manner accordance with company policies, while prioritizing customer satisfaction.

Communicated clear expectations and goals to each team member.

Dots: Asst. Supervisor

Oct. 2013-Jan. 2014

Key holder, conducted all point of sale opening and closing procedures.

Answer phones promptly and in appropriate manner.

Used time efficiently, when not helping customers, cleaning and replenishing merchandise, organizing displays, fitting rooms and checkouts.

Bank Deposits

Menards: Part-time associate

Oct. 2013-Feb. 2015

Listen to Customers, to provide them with a more friendly shopping experience.

Dedicated to great customer service

Paint mixing

Inventoried accuracy, stocked shelves and priced merchandise.

Chase: Card service specialist

May 16, 2016-Aug. 2017

Provided accurate and appropriate information in response to customer inquiries.

Demonstrated mastery of customer service call script within specified timeframes.

Addressed customer service inquiries in a timely and accurate fashion.

Maintain confidentiality of bank records and client information.

Built customer confidence by actively listening to their concerns and giving appropriate feedback.

Jcpenney: Lead ops/ Merchandise asst.

Oct. 2017- March 2019

Process freight

Merchandise store according to layout

Key holder

Cash Room

Cashier

Customer service, face to face as well as over the phone

Jcpenney: Cashier Supervisor

May. 2019- March. 2020

Process freight

Merchandise store according to layout

Key holder

Cash Room

Cashier

Customer service, face to face as well as over the phone

Human Resource

EDUCATION

2009- High School Diploma

Forest hill high school 6901 parker ave West Palm Beach Fl. 33405

2010- College

Columbus State Community College 550 E. Spring St. Columbus Oh. 43215

Microsoft office 2010

Introductory Math and English

Advanced Sciences

REFERENCES

Barb Cain- Acquaintance 614-***-****

Michelle Daniels- Chase Supervisor (800 Brooksedge Blvd. Westerville Oh. 43081) 614-***-****

Kathy Becker- Jcpenney- Supervisor (901 11th ave SW Spencer IA 51301) 712-***-****

To Whom It May Concern:

Thank you for taking the time to review my resume and consider me for a position within your organization. I’m sure you will find that I would be an excellent fit to your company.

I have gained respect for my efforts, skills and abilities from my peers and other staff during my time in school and previous employment. I utilized my abilities to help others achieve the same goals within the company and listen effectively to my employers and fellow employees to ensure all are fully satisfied.

I look forward to hearing from you soon to arrange a time where we can formally meet and discuss my future employment with your company. Should you have any additional questions or concerns, I can be contacted at 952-***-****. Again, I would like to say thank you.

Respectfully,

Rebecca Foeller

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