Personal Assistant Medical Receptionist
Resume:
Jajuan Johnson
Marketing Specialist - antiTax Systems
Chicago, IL 60089
**********@*****.***
Responsible and energetic Resident Caregiver with more than 3 years of experience in both office and healthcare
environments. Attentive and detail oriented with a passion for patient care and customer service. Highly
accomplished in quickly building rapport with patients, performing assessments and using clinical knowledge and
skills to treat patients. Committed to working as part of a larger team to deliver customer service and high-quality
care to diverse patient populations.
Work Experience
Personal Assistant
DHS - Chicago, IL
December 2018 to Present
My job as a personal assistant is providing medication to clients, transporting clients to and from doctor appointments. I also prepare their breakfast, lunch also and provide companionship to them. Marketing Specialist
antiTax Systems - Chicago, IL
January 2017 to Present
Targeted customers for campaigns and identified appropriate marketing channels. Executed successful product introductions by coordinating actions with social media, public relations and other
internal teams.
Managed client marketing strategies and product promotion campaigns. Spearheaded the creation of blogs and social media content. Worked effectively in a heavily cross-functional, fast paced environment. Aligned resources to create marketing plans for various projects including new product launches and events.
Medical Receptionist
Ridgeview Rehab & Nursing Center - Chicago, IL
November 2015 to December 2016
Entered patient information including insurance, demographic and health history into the system to ensure that all
records were up-to-date
Communicated with all partners throughout the practice including physicians, nursing staff, technicians and medical assistants.
Took messages from patients and relayed them to the appropriate staff. Processed patient payments and scanned identification and insurance cards. Pleasantly greeted visitors and offered the desk sheet for easy sign-in. Handled all office supply ordering including ink cartridges, toner and paper Set up appointments for physician visits and procedures using calendar software. Receptionist
Cambridge Nursing & Rehab Center - Skokie, IL
July 2012 to August 2015
Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level
stock.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account- related
questions.
Maintained reception area clean and neat to provide visitors with a positive impression of the company. Coordinated daily and weekly schedules and monthly calendar obligations for staff. Receptionist/Activity Aide
Balmoral Nursing Home - Chicago, IL
August 2009 to May 2012
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel,
residents and office environment.
Represented office personnel and company brand in regular client correspondence. Welcomed guests and clients in an upbeat and friendly manner. Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
Education
High School Diploma in General Studies
Amundsen High School - Chicago, IL
1998
Bachelor of Science
Argosy University - Chicago, IL
Skills
• COLLECTION (Less than 1 year)
• DETAIL ORIENTED (Less than 1 year)
• DOCUMENTATION (Less than 1 year)
• HEALTH AND WELLNESS (Less than 1 year)
• MULTI-LINE (Less than 1 year)
• Front Desk
• Medical Receptionist
• Typing
• Caregiving
• Customer Service
• Optical Experience
• Home Care
• Personal Assistant Experience
• Senior care
• First aid
Certifications and Licenses
CPR Certification
First Aid Certification
Additional Information
Skills
Trained in in- and out-patient care Administering medication Sterilization techniques mastery Client safety and first aid Maintaining quality assurance standards Client documentation ELNEC training (End-Of-Life-Care) Behavior redirection Patient/family focused Knowledge of state regulations Staff training and development Care plan management BAC screen/drug screen collection ability Compassionate client care Health and wellness expertise Community activities Interpersonal communications Wound cleaning/care ability Multi-line telephone skills
Professional and polished presentation
Detail oriented
Scheduling
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