MIRANDA
GRAHAM
******.****@*****.***
Keokuk, IA 52632
Upholds integrity of sevices provided as an honest, trustworthy candidate successful at managing varying needs of customers or staffing shortages with a positive attitude. Willingness to train and learn any new approaches or responsilties to reach individual and team goals. Highly experienced in a number of fields including sales and the service industry. Gifted at working with all types of personalities. Performance history of getting top numbers when employees schedules or responsibilities were assigned accordingly. Eagerly trained and promoted as an insurance agent with the only passing score. Hobby photographer turned professionally recognized artist able to promote business in a positive way.
PROFESSIONAL SUMMARY
ACCOMPLISHMENTS
Was chosen as Supervisor of the month leading a team that set up home refinancing loans.
•
Demonstrated and sold more product at initial party than any other person this associate had at the time.
•
Management was discussing official title/raise as an official trainer at their restaurant
•
Local artist of the month for December at the Art Center's Round Room. Direct sales I made came to $900 of which I paid the agreed commission.
•
Published in the Daily Gatee City with a byline on first submission. A second article was published along with the captioned picture.
•
• Class B CDL with air brakes.
Fort Colony - Server
Fort Madison, IA • 02/2022 - 09/2022
Service Master - Janitorial Worker
Fort Madison • 03/2021 - 11/2021
Denny's Restaurants - Server
WORK HISTORY
• Cultivated warm relationships with regular customers Verbally and legibly ommunicated with staff about order details mindful of language barriers.
•
• Bussed and reset tables to keep dining room and work areas clean. Worked multiple locations and adapted to the needs of each easily. Badges and company rules and regulations had to be used and followed accordingly.
•
One of the businesses hadn't had anyone hired to clean for a couple of months so I had a lot of catching up to do.
•
Drove the employer work van for a couple of jobs and also maintained the vehicle until necessary to bring it back to the office.
•
Sanitized break areas, bathrooms, locker rooms, reception areas, doors, phones. Stocked all ppe for clients.
•
SKILLS
Knowledgeable of menu,
professional snd effective finding
alternative options when an item
isn't in stock.
•
Worked most holidays and as
needed extra shifts
•
• Able to Lift 30 Pounds
Exceptional recall of order
specifics.
•
Can calculate tax, tips, and
discounts quickly without
assistance.
•
Even when business is slow stay
busy. If time to lean; time to
clean.
•
Always trying to top the last
best.
•
Clark County High School
Kahoka, MO
Diploma : College Preparation
EDUCATION
Received Upward Bound
scholarship for environmental
studies at UAF at 14. Structure
and diversity were my greatest
teachers.
•
Completed "secretarial studies"
while earning enough credits to
graduate early. The schedule also
allowed enough time to meet job
requirements for benefits.
•
Wayland, MO • 03/2014 - 03/2020
Cleared dishes, trays and tables before and after taking care of the order. Maximized employer profit by selling add-ons, desserts and drinks and following portion instructions. Assisted the customers in getting the best value by utilizing specials, promotions and if time was a factor suggested items that would be ready the fastest.
•
Special attention for individuals needing help with the door, needing to be sat quickly, assistance in reading the menu or calculating which meals met their dietary needs or budget were taken care of without needing to be asked. Reading the customers social cues are just as important as doing as asked.
•
Met guests' needs by delivering meals correctly and retrieving additional items of which some were personally prepared.
•
Completed orders with speed and accuracy, maintaining exceptional service standards each day. Customers were often impressed with the ease in recalling their order and the attention.given to every table.
•
Russian, German and Spanish
Limited Working
LANGUAGES