Center Operator 2Nd Shift
Resume:
RENEE PHILLIPS
RECRUITER COMMENTS:
Renee has **+ yrs. Print/Copy Production experience operating printers/copiers/scanners to run print jobs, cutting, binding, laminating, replacing paper/toner, clearing jams, has also received and delivered FedEx/UPS packages, 20+ yrs. experience working directly w/ customers/clients, and possesses excellent communication skills, 10 out of 10. In addition, she is seeking a 2nd shift position. Local candidate available to interview w/ 24-48 hrs. notice. Available to start w/ 1-2 weeks’ notice if given an offer. SUMMARY:
● Experienced Print/Copy Operator with over 20 years’ experience.
● Self-starter who meets project deadlines and requirements while performing multiple tasks within fast-paced environments.
● Respond rapidly and appropriately to changing circumstances.
● Evaluate problems, make astute decisions to effect positive change, and refocus on new priorities.
● Thrive as team player and coordinator for special events and programs.
● Outstanding interpersonal communication skills; quickly establish rapport with all levels of staff.
KEY STRENGTHS:
● Project Control & Management
● Team Building & Leadership
● Law & Regulation Compliance
● Administrative Support
● Office Management
● Problem Identification & Resolution
● Scheduling & Event Coordination
● Budgeting & Finance
● Interpersonal Communications
PROFESSIONAL EXPERIENCE:
Swiss Post Solutions @ Davis, Wright, Tremaine LLP, New York, NY 07/2019 to Present Print/Copy Center Operator
● Printed hard copy paper documents from electronic files.
● Scanned paper documents into electronic files.
● Bound books or reports from hard copy productions (i.e. Velo, Spiral, Wire, Acco and 3-ring).
● Created labels for use with titling various forms of binding, folders or redwelds.
● Copy, scan and print large maps or blueprints.
● Replace paper, toner and clear paper jams.
● Created miniature versions of standard size books or documents.
● Quality check work for accuracy to uphold the standards of service and best practices set forth by the department.
● Inputted billing information from completed job tickets into billing capture system.
● Shredded paper documentation that has been deemed waste or non-usable.
● CD-Linking and bookmarking = The attachment of documents electronically for easy review.
● File Transfer = uploading/downloading files into file site or other file repositories.
● Accept inbound FedEx/UPS and deliver daily, make postage stamps and place on envelopes, etc.
Empire Discovery New York, NY 03/2014 to 06/2019
Print/Copy Center Operator
● Printed hard copy paper documents from electronic files.
● Scanned paper documents into electronic files.
● Bound books or reports from hard copy productions (i.e. Velo, Spiral, Wire, Acco and 3-ring).
● Created labels for use with titling various forms of binding, folders or redwelds.
● Copy, scan and print large maps or blueprints.
● Maintain reproduction equipment by replacing paper and toner, solving paper jams, placing service calls and conduct routine cleaning.
● Created miniature versions of standard size books or documents.
● Quality check work for accuracy to uphold the standards of service and best practices set forth by the department.
● Inputted billing information from completed job tickets into billing capture system.
● Shredded paper documentation that has been deemed waste or non-usable.
● CD-Linking and bookmarking = The attachment of documents electronically for easy review
● File Transfer = uploading/downloading files into file site or other file repositories.
● Accept inbound FedEx/UPS and deliver daily, make postage stamps and place on envelopes, etc.
Caring for newborn Grandson born w/ complications 04/2011 to 02/2014 Lex Duplications Systems New York, NY 12/2007 to 03/2011 Print Department Quality Control Manager
● Handled formal contact with the customer on a daily basis in MS.
● Provided training on workflow and machine operations when necessary.
● Ensured payroll accuracy by overseeing and correcting all time clock punches.
● Ensured the quality of operations for shift by assisting in the achievement of goals in Audit and Deadline compliance.
● Met quality and deadline standards by the effective use of job scheduling practices.
● Maintained efficient workflow by holding direct reports accountable for quality and efficiency of their work.
● Facilitated resolution of issues concerning pricing, orders-in and invoicing by interacting and communicating with sales.
● department.
● Ensured all direct reports execute objectives by the use of a developmental plan/ninety
(90) day plan and regular performance.
● reviews; posting productivity, quality and deadline results.
● Maintained positive internal working relationships with all department employees by communicating in a professional manner.
● Completed site reports and other paperwork on time and accurately.
● Managed financial results by interpreting projecting, managing declining balances and reconciling profit and loss statement.
Xact New York, NY 09/2002 to 12/2007
Print/Copy/Scanning Operator
● Reviewed, prioritized and submitted print requests from mainframe, mini-server, desktop according to complexity and urgency.
● Ensured that the output is quality checked and accurately meet the instructions as submitted.
● Delivered print jobs within established timeframes.
● Performed binding, cutting, laminating, etc.
● Maintained reproduction equipment by replacing paper and toner, solving paper jams, placing service calls and conduct routine cleaning.
● Monitored inventory of print supplies, stock paper and toners.
● Prepared monthly production and volume reports in order to measure productivity and prepare billing charges.
Held various perm Print/Copy Operator roles 1997 to 2002 EDUCATION:
GED, Maryland Department of Education, Baltimore, MD
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