CHARU CHATURVEDI

Dallas, TX LinkedIn 469-***-**** adwtwh@r.postjobfree.com

PROFESSIONAL SUMMARY

A data analyst, proficient in data mining, data modeling, machine learning, database management, data visualization and analytics. Highly flexible, adaptable, and eager to learn. Also, a management professional proficient in project management, process designing, and team management. Possess excellent channel development, acquisition, key account management, customer service, interpersonal, communication, marketing, and cross functional co-ordination skills. TECHNICAL SKILLS

Software: POWER BI, Tableau, SAS Visual Analytics, Salesforce, Databricks, Excel. Language: SQL, Python, R

Salesforce Skills/Expertise: DDSA Salesforce Boot Camp Participant. Independent Projects – Data Modeling for a freelance website, Credit Card default prediction using logistic regression and Random Forest, Agricultural Production and Yield Analysis using linear Regression, Database Management project for a Group insurance company, Dashboard creation for loan department of a commercial bank, Dimensional & ER data modeling for a freelance website. PROFESSIONAL EXPERIENCE

Project Manager Intern, Algorizin Sep 2022- Oct 2022

• Analyzed user dataset and used the insights in for software development also improving better app engagement.

• Managed a process re-engineering project to improve and consolidate end-to-end service processes; restructured communication flow among 5 different stakeholders and cut down written communication by 75%.

Graduate Assistant, International Student & Scholar Services, Dec 2021 – till date University Of North Texas at Denton

● Involved in providing customer service, problem solving and written communication directly impacting departmental efficiency and reducing the number of complaints.

● Led the transition to paperless practice by implementing e-forms, reduced office overhead by 20%.

● Coached a team of 7 other student assistants.

Entrepreneur, Franchise Outlets- India Aug 2014 - Oct 2020

● Developed and Managed 3 Franchise set ups.

● Conducted workload assessments and devised new operational processes that led to a 50% increase in productivity.

● Expanded the number of outlets from 1 to 3 within a span of 6 years with a customer base of 7000 including all outlets.

Manager, Resource Planning, Apollo Institute of Technology, Kanpur, India Jan 2013 – March 2014

● Built financial reports and interpreted financial information to managerial staff.

● Managed day-to-day finance and accounts operations.

● Created monthly consolidated financial, payments due, fee collection and receivables statements.

Branch Sales Manager, Reliance Nippon Life Insurance Co. Ltd., Varanasi, India June 2008- Sept.2012

● Orchestrated Key Account Management and Acquisitions-Driving sales through Third Party Distribution channels (National Brokers, Corporate Agents, District co-operative Banks, Micro Finance Companies).

● Led a team of 8 sales managers and mentored the performance to ensure efficiency in operations and meeting individual & group targets.

● Recipient of ‘Performer of the Year’ award for consecutively two years. Center Manager, Bharti Resources Learning Center, Kanpur, India Sep 2006 – May 2008

● Designed and developed the overall curriculum.

● Achieved monthly, quarterly, yearly enrollment targets with adequate batch size.

● Created placement plan and strategy for successful placements of students. Senior Officer, ICICI Bank Ltd., Kanpur, India (No. 2 Private sector bank in India) Sep 2004- June 2006

● Performed general banking Operations – issuing drafts, pay orders, fixed deposit, cash management, handling general customer banking queries, customer service.

● Acquired extensive experience in working on financial software -Finacle.

● Educated customers on various bank offerings online. Helped account holders to access technology to enhance banking experience.

● Handled the NRI (Non Resident Indian) & FCNR accounts for the branch generating revenue for the bank by cross selling financial products to the high net worth clients, also providing general banking services to them.

Asset Co-Ordinator, HDFC Bank Ltd., India (No.1 private sector bank in India) Feb,2003 – Aug 2004

● Developed sales leads, and cross sell financial loan products to existing customers.

● Handled 15 channel partners and provided excellent technical training on credit metrics/policy & support there by achieving the monthly sales target of the branch.

● Co-ordinated the credit approval and loan disbursement process between the channel partner and bank.

● After sales support to the channel partners after loan disbursal to provide excellent customer service to the loan holder.

Management Trainee, Agrani Convergence Pvt. Ltd. July 2002- Dec 2002

● Worked inthe purchase and re-order department.

● Learned Vendor Management.

EDUCATION

Master of Science in Business Analytics

University Of North Texas, Denton, Texas, United States. Master of Business Administration - Marketing and Finance Amity Business School, Noida, India.

Bachelor of Commerce

Chhatrapati Shahu Ji Maharaj University, India.

LEADERSHIP, CAMPUS & COMMUNITY INVOLVEMENT

President, Business Analytics Club, UNT Fall 2021 – Spring 2022

● Organized Industry Interface sessions with Business Analytics students.

● Organized alumni meets.

● Organized business analytics competition ‘Hackathon’ for the analytics students to showcase their skill set.

Contact this candidate