NH

NAFISAH HALIM-WILLIAMS

adwtve@r.postjobfree.com 1-336-***-**** Evansville, IN 47713

Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. High-energy Shift Supervisor brings outstanding leadership skills and industry knowledge developed over 10+-year career. Polished in overseeing facility operations and delegating work to employees. Positive and upbeat professional with results-focused approach. People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying specific needs to develop and deliver creative solutions. Professional Site Manager with proven proficiency in OSHA compliance, internal and external communications, crew supervision and cost control. Committed to on-time project completions, cost effective budgeting and superb work quality. Efficient and qualified Site Manager with 8 years of experience in site supervision. Outstanding projects are done ahead of schedule and under budget. Resourceful, reliable and dedicated to profitability and safety. Energetic Site Manager builds strong relationships with clients. Impressive understanding of workplace safety procedures and policies. Dedicated to completing projects on time and under budget. Dependable Site Manager well-trained to handle issues with poise. Offering over 15 years of expertise in various roles for organizations in Customer Service. Enthusiastic personality with skills in relationships and meeting customer needs. Ambitious and positive manager with solid history of success in most Customer Satisfaction operations. Motivated to drive productivity, profit and efficiency goals through proactive and hands-on leadership. Offering 10= years of related experience and pursuing new professional challenges with room for advancement at PetSmart.Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Detail-oriented Assistant Manager offers more than 15-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills. Attentive Manager experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy. Motivated Site Manager with 10 years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Logical Assistant Manager with 15 years of experience motivating staff and assisting customers to boost sales and increase profits. Results-driven professional focused on monitoring staff member performance and advising on successful sales methods. Brings solid knowledge of recruiting and evaluation techniques paired with expertise in customer service principles.

Focused Assistant Manager offers more than 15 years of retail management and sales experience. Talented in increasing profits through successful sales training and revitalization efforts in underperforming areas. Committed to boosting team morale and driving sales.

Attentive Manager experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy. Forward-thinking manager with proven history of leadership, planning and problem solving. Adept collaboration with Project managers, store managers and all corporate to accomplish demanding objectives, motivate staff and organize resources. Systematic understanding of maintaining coverage for all operational needs. Motivated Manager with 15 years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in Summary

overseeing employee performance and guiding and motivating new talent. Confident team leader with exemplary organization and team building skills. Successful leader with more than 15 years in business. Dedicated to best-in-class customer service and known for effective problem-solving abilities. Ambitious goal oriented manager with solid history of success in professional customer service operations. Motivated to drive productivity, profit and efficiency goals through proactive and hands-on leadership. Offering 15 years of related experience and pursuing new professional challenges with room for advancement at any company. Service-driven professional with 10-year background in customer service sector. Personable and reliable desiring opportunity to use unique problem-solving and compassion when dealing with customers in busy environment. Experienced and proactive manager offering 15 years of progressive warehouse settings serving company needs. Talented in overseeing cost control, loss prevention and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities. Accomplished Program Manager versed in budget administration, project management and team leadership. Decisive, persistent and responsive to changing business needed. Ready to leverage expertise and 10 years of customer service and associate support experience to expand revenues and overall community services. Accomplished Site Manager recognized for initiating positive environments where employees thrive and succeed. Multitasking professional with exceptional composure and poise. Expert in Employee relations, problem-solving and goal orientation.

Diligent manager with over 10 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance. Veteran Program manager bringing 15 years of business operations experience. Adept at leading projects from development to delivery. Effective people manager and big-picture thinker. Hardworking and reliable team player with strong ability in positive reinforcement and team motivation. Offering loyalty and precision. Highly organized, proactive and punctual with team-oriented mentality. Site Manager with demonstrated command of Big Box store remodels. Walmart, Target, LowesHardware, etc. Lead expert with developed aptitude for organization and team execution offering solid comprehension of cultural diversity. Logical Assistant Manager with 15 years of experience motivating staff and assisting customers to boost sales and increase profits. Results-driven professional focused on monitoring staff member performance and advising on successful sales methods. Brings solid knowledge of recruiting and evaluation techniques paired with expertise in customer service principles.

Focused Assistant Manager offers more than 10 years of retail management and sales experience. Talented in increasing profits through successful sales training and revitalization efforts in underperforming areas. Committed to boosting team morale and driving sales.

Attentive Team Leader experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy. Forward-thinking Manager with proven history of leadership, planning and problem solving. Adept collaboration with Senior management to accomplish demanding objectives, motivate staff and organize resources. Systematic understanding of maintaining coverage for all operational needs. Motivated manager with 10 years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Detail-oriented Assistant Manager offers more than 15-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills. Detail-oriented Assistant Manager offers more than 15-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills. Logical Assistant Manager with 10 years of experience motivating staff and assisting customers to boost sales and increase profits. Results-driven professional focused on monitoring staff member performance and advising on successful sales methods. Brings solid knowledge of recruiting and evaluation techniques paired with expertise in customer service principles.

High-energy Shift Supervisor brings outstanding leadership skills and industry knowledge developed over 15-year career. Polished in overseeing facility operations and delegating work to employees. Positive and upbeat professional with results-focused approach.

Experienced Site Manager with background assembling remodel products in fast-paced manufacturing settings. Great quality and organizational skills with proficiency in operating equipment, packaging shipments and keeping work areas clean. Works well in group efforts.

High-energy Shift Supervisor brings outstanding leadership skills and industry knowledge developed over 10-year career. Polished in overseeing facility operations and delegating work to employees. Positive and upbeat professional with results-focused approach.

High-energy Shift Supervisor brings outstanding leadership skills and industry knowledge developed over 15-year career. Polished in overseeing facility operations and delegating work to employees. Positive and upbeat professional with results-focused approach.

Seasoned Team Leader offering over 15 years of experience in progressive and accomplished supervisory roles. Focused and skilled at employee oversight, mentoring and driving continuous improvements. Recognized for high levels of production and quality.

High-energy Shift Supervisor brings outstanding leadership skills and industry knowledge developed over 15-year career. Polished in overseeing facility operations and delegating work to employees. Positive and upbeat professional with results-focused approach.

Experienced Site Manager with background assembling remodel products in fast-paced manufacturing settings. Great quality and organizational skills with proficiency in operating equipment, packaging shipments and keeping work areas clean. Works well in group efforts.

Teamwork and Collaboration

Problem-Solving

Attention to Detail

Experience in Leadership

Team Supervision

Coaching and Mentoring

Verbal and Written Communication

Goal Setting

People Management

Work Planning and Prioritization

Overseeing Daily Activities

Workplace Safety

Documentation and Reporting

Staff Training

Issue Resolution

Analytical Thinking

Leading Team Meetings

Quality Control

Flexible Schedule

Giving Constructive Feedback

Production Monitoring

Team Check-Ins

Quality Improvement

Evaluating Employee Work

PPE Compliance

Client Support

Performance Evaluations

Shift Scheduling

Equipment Maintenance

Onboarding and Orientation

Resource Allocation

Overtime Management

Quantitative Skills

Improvement Plan Knowledge

Program Evaluation

Graphic and Media Design

Adobe Creative Suite (Photoshop, Illustrator,

Dreamweaver)

Microsoft Office Expertise

RSG Merchandising North Wilkesboro,

NC

Team Lead

08/2022 - Current

Delegated daily tasks to team members to optimize group productivity. Monitored team progress and enforced deadlines.

Fostered positive employee relationships through communication, training and development coaching.

Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.

Documented production levels and materials used to keep management informed.

Collaborated with management team to implement new work procedures or policies.

Way To Go Merchandising North Complied with operational standards and OSHA regulations. Skills

Experience

Wilkesboro, NC

Site Manager

10/2018 - 08/2022

Interpreted blueprints and plans and relayed information to team of workers.

Maintained daily communication with subcontractors and inspectors to drive forward progress of project.

Organized and participated in monthly on-site meetings with clientele and subcontractors.

Motivated and challenged staff to achieve results while offering developmental and educational opportunities.

Established and maintained project white boards on site. Directed site activities to drive smooth operations and achieve quality assurance metrics.

Worked closely with project management team to maintain and negotiate site related engineering changes.

Retained records of supplies and tools used and tasks performed for each project.

Maintained payroll data, attendance records and delivered materials to job site on time and in good condition.

Managed and led team of workers in large-scale civil projects. Supported staff with general office duties, which included correspondence, filing and creation of spreadsheets during peak periods. Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

Trained department managers in site safety protocols. Developed informative reports and presentations designed to educate management staff on new procedures.

Burger King Sparta, NC

Assistant Manager

08/2008 - 04/2016

Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.

Directed and led employees, supervising activities to drive productivity and efficiency.

Collaborated with store manager to develop strategies for achieving sales and profit goals.

Enforced company policies and procedures to strengthen operational standards across departments.

Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.

Delegated daily tasks to team members to optimize group productivity. Organized schedules, workflows and shift coverage to meet expected business demands.

Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.

Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel. Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.

Led employee performance evaluations and rewarded top performers to retain quality personnel.

Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.

Coached team members and delivered constructive feedback to promote better productivity and build confidence.

Assisted with developing and implementing marketing strategies to improve sales and profitability.

Delegated tasks to team members based upon skill level and to achieve organizational goals.

Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.

Delegated assignments based on team strengths to optimize floor coverage and service levels.

Recruited and hired qualified candidates to fill open positions. Worked closely with customers to understand needs and resolve diverse issues.

Maintained current understanding of company offerings to better serve customers and team members.

Assisted in store opening by setting up office space, computers and cash registers.

Managed and motivated 15 employees.

Collaborated with fellow employees, vendors and other parties to achieve smooth coordination of activities, risk remediation and follow-up. Evaluated performance of team members and provided consistent coaching to improve skills.

Oversaw budgeting responsibilities, reducing costs and increasing margins.

Assisted with planning and developing company initiatives and projects. Prioritized and delegated tasks for efficient completion within team environment.

Assisted manager in planning and implementing strategies to attract customers and maximize sales.

Learned all aspects of Management business from ground-up to fully understand every operational facet and contribute to long-term business success.

Minimized waste by employing specific expense-tracking and cost-control strategies.

Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

Handled responsibilities successfully upon store manager's absence. Coordinated work of team of 15 employees to help each team member carry out accurate Food and Customer service work. Worked closely with store manager to maintain day-to-day operations. Executed multitasking strategies to foster better customer service and promote positive and engaging environment for employees. Guilford College Greensboro, NC

Some College (No Degree) in Psychology

Argosy University Orange, CA

Some College (No Degree) in Education Administration Education and Training

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