Service Representative Data Entry

Tabitha Basom

Greenville, AL *****

*********@*****.***

+1-334-***-****

Work Experience

Assistant Manager

Family Dollar - Georgiana, AL

August 2020 to February 2023

• Served as Assistant Manager for years

• shift leader

• Oversaw day to day store operations

• Opened and closed store

• Counted cash drawers and coordinated change orders for employees

• Answered questions from customer over the phone, email, and in person

• Met 100 % of sales targets

• Managed store inventory

• Ensured individual financial reports aligned with store operations

• Coordinated schedules and assigned associates' and team members' shifts

• Trained new associates and employees on company processes and procedures

• Counseled, mentored and disciplined staff

Assistant Manager

Dollar General - Georgiana, AL

February 2016 to August 2020

• Promoted to Assistant Store Manager

• Supervised associates, team members and employees

• Managed store operations

• Managed opening and closing store

• Managed nightly cash, register, sales and financial totals

• Acted as customer service representative

• Handled and submitted incoming sales calls

• Managed daily reports of transactions

• Rearranged and detailed store merchandise according to company standards

• Recruited and interviewed potential candidates

• Handled all associate, team member and employee scheduling

• Enforced company policies and procedures

Housekeeper

Hamton Inn & Suites - Dallas, TX

February 2014 to January 2016

• Worked as housekeeper in Hotel

• Assisted with cleaning restrooms, hallways, offices, stairwells, bedrooms and kitchen

• Removed trash

• Helped with laundry

• Kept items properly stocked

• Sanitized (area or item rooms bathrooms counters equipment)

• Served (meal breakfast lunch dinner)

• Washed dishes

• Cleaned windows

• Trained new hires

Education

12th grade in Basic diploma

Greenville High School - Greenville, AL

August 1995 to May 1998

Skills

• Assistant Manager Experience (10+ years)

• Cash Handling (10+ years)

• Supervising Experience (10+ years)

• Inventory Control (10+ years)

• Merchandising (10+ years)

• POS (10+ years)

• Management (10+ years)

• Sales (10+ years)

• Microsoft Word (8 years)

• Retail Management (10+ years)

• Loss Prevention (10+ years)

• Commercial Cleaning (10+ years)

• Retail Sales (10+ years)

• Recruiting (8 years)

• Payroll (10+ years)

• Customer Service (10+ years)

• Administrative Experience (8 years)

• Shift Management (10+ years)

• Freight Experience (10+ years)

• Profit & Loss (10+ years)

• Employee Orientation (8 years)

• Upselling (10+ years)

• Leadership

• Planograms (10+ years)

• Store Management Experience (10+ years)

• Sales Management (10+ years)

• Human Resources (10+ years)

• Interviewing (10+ years)

• Budgeting (10+ years)

• Food Safety

• Financial Report Writing (8 years)

• Pricing (10+ years)

• Bookkeeping (8 years)

• Accounts Receivable (8 years)

• Office Management (10+ years)

• Forecasting (10+ years)

• Communication skills

• English

• Data entry

Assessments

Management & leadership skills: Impact & influence — Familiar January 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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