RD Robert Donaldson

Leesburg, GA ***** 229-***-**** adwts8@r.postjobfree.com

PROFESSIONAL

SUMMARY

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

SKILLS Cost Management

Project Management

Supply Chain Management

Administrative Management

Time Management

Problem Anticipation and

Resolution

Finance and Accounting

Oversight

Shift Scheduling

Policy Development and

Enforcement

Hiring and Training

Inventory Control

Financial Forecasting

Work Planning and Prioritization

Focus and Follow-Through

Strategic Merchandising

Department Oversight

Sales Tracking

Business Management Principles

Business Leadership

Marketing and Promotions

Store Opening and Closing

Financial Statement Review

Pricing and Markdowns

Sales Activities

Management Team-Building

Human Resources Oversight

Financial Management

Leadership

WORK HISTORY ASSISTANT STORE MANAGER 05/2022 to CURRENT Harbor Freight Albany, GA

Maintained positive customer relationships by responding quickly to customer service inquiries.

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.

Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.

Rotated merchandise and displays to feature new products and promotions.

Provided weekly work schedules to employees to accommodate business demands and vacation requests.

Processed payments for credit and debit cards and returned proper change for cash transactions.

Reconciled daily sales transactions to balance and log day-to-day revenue.

STORE DIRECTOR, DM 02/2020 to 02/2022

Albertsons Market / Acme Markets Salisbury, MD

STORE DIRECTOR /DISTRICT MANAGER 02/2017 to 02/2020 Albertsons Market / Lucky,s ( New Division) West Valley City, UT STORE DIRECTOR 02/2013 to 02/2017

Albertsons Market / Safeway ( 2 Stores) Middleburg, VA VP OF OPERATIONS, DISTRICT MANAGER, STORE 02/1999 to 02/2013 MANAGER

Giant Food Stores Bethesda, MD

STORE MANAGER 02/1980 to 02/1998

Harvey,s Super Markets Nashville, GA

Managed inventory control, cash control and store opening and closing procedures.

Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Completed point of sale opening and closing procedures. Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation. Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements. Approved regular payroll submissions for employees. Rotated merchandise and displays to feature new products and promotions.

Supervised guests at front counter, answering questions regarding products.

Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.

Coached sales associates on product knowledge by using wide variety of training tools.

Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.

Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness. Reconciled daily sales transactions to balance and log day-to-day revenue.

Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.

Protected store from loss or theft by setting and enforcing clear security policies.

Rotated stock to achieve optimum appeal and minimize shrinkage. Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Reviewed performance data to monitor and measure productivity, goal progress and activity levels.

Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.

Minimized on-site cash with frequent deposits and high accuracy in predicting operations.

Developed new store location from ground up by hiring and training efficient team.

Analyzed and interpreted store trends to facilitate planning. Set, enforced and optimized internal policies to maintain responsiveness to demands.

Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.

Devised processes to boost long-term business success and increase profit levels.

Assessed supplier quality to maintain tight cost controls and maximize business operational performance.

Bolstered sales volume by implementing incentive program and initiating advanced employee training.

Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives. EDUCATION Bachelor of Education / Physical Education Math Mathematics 05/1986 Teacher Education / Baseball Coach

Universary of Alabama, Tuscaloosa, AL

GPA 3.52

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