Whitney Quarles

Norman, OK *****

405-***-**** - adwtrk@r.postjobfree.com

Professional Summary

I have 20 plus years of customer service experience, and other various work experiences.

Skills

Income Statements

Submission Coordination

Overseeing Security Details

Providing Feedback

Personalized Customer Service

Inbound Phone Calls

Manage Budgets

Microsoft Access

Balance Accounts

Maintain Systems

Basic Accounting Principles

Work History

Specialist

THE HOSPITAL

11/2021 to Current

Lead Transporter

NORMAN REGIONAL HEALTH SYSTEMS – Norman, OK

Test or maintain equipment to ensure correct performance

My accomplishments included: I TRANSPORTED PATIENTS AND MEDICAL SUPPLIES

Cleaned, sanitized and moved hospital equipment.

Kept patient information and records secure by using private hospital databases and withholding information from outside sources.

Used wheelchairs, stretchers and movable beds to move patients between hospital locations.

Collaborated with other medical staff to achieve high level of patient safety and care.

Warmly greeted patients and visitors and made each feel welcome.

Helped other staff with patient transfers by moving patients between departments.

Responded to emergency situations to help with lifting and transporting patients.

Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.

07/2017 to 06/2019

Apartment Manager

Cunningham Realty – Norman, OK

Analyzed and negotiated bids from property services contractors such as maintenance, cleaning and security contractors, saving approximately $Amount.

Conducted regular inspections of both interior and exterior of properties for damage.

Delivered emergency 24-hour on-call service for tenants on building issues.

Introduced and monitored effective lease renewal programs to maintain high occupancy rates.

Collected and maintained careful records of rental payments and payment dates.

Monitored and tracked payments and expenses, providing timely and accurate financial reports.

Prepared and processed lease and rental applications using Software.

Utilized social media, Craigslist, banners and signs to advertise vacant apartments.

Implemented and enforced policies and procedures to maintain properties to highest standards.

Kept properties in compliance with local, state and federal regulations.

Managed property financial records by collecting rent from Number tenants and reconciling monthly accounts payable and receivable.

Conducted move-out and move-in inspections to determine charges for damages and market readiness.

Met with potential tenants to negotiate rent, explain occupancy terms and show available units.

Coordinated appointments to show marketed properties.

08/2014 to 04/2017

Courier

FEDERAL EXPRESS

Delivered products/services including: pick up frieght from businesses and residential houses and also perform deliveries while driving vehicles Travelled set routes to provide services

Ensured deliveries were safe, correct, and on time

Solved customer complaints

Built and maintained quality customer relationships

Inspected vehicles daily

Loaded and unloaded vehicle

Valid driver's license

Valid commercial driver's license

Maintained clean driving record

My accomplishments included: N/A

Inspected truck prior to delivery, checking for proper stowage of packages.

Built professional relationships with customers and business partners to establish trust and credibility.

Loaded and unloaded packages onto delivery vehicles for proper storage and handling.

Collected payments from customers for packages delivered and provided receipt to use as proof of transaction.

Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.

Tracked delivery status and updated customers for expected delivery time.

Followed company policies and procedures during shift.

Utilized GPS technology to navigate delivery routes and avoid traffic congestion.

Obtained signatures for delivery documents and packages.

Drove safely at all times to avoid accidents and harm.

Delivered packages to customer doorsteps and business offices.

Communicated with dispatch and customers for accurate delivery information.

Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.

Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.

Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.

Contacted customers to confirm delivery details and locations.

04/2011 to 08/2013

Direct Care Staffer

VARANGON ACADEMY

Cared for children while their guardians were elsewhere

Provided a safe, healthy environment for a child's development

Provided affection and attention to charges

Cared for children by playing, talking, and interacting with them

Targeted activities to the appropriate ages

Played outdoors

Read to children

Promoted problem-solving, positive social skills, a positive self-image

Served children healthy meals and snacks

Observed children's daily needs, including nap time, bath time, meal times, bed times

Helped young children learn basic self-care habits such as washing, dressing, good eating habits, tidying up, toilet training

Provided homework help.

07/1992 to 07/1995

Field Artillery Surveyor

United States Army – Fort Hood, TX

Veteran Discharge : Honorable

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Supervised assembly and placement of large-scale artillery systems prior to launch.

Coordinated with other military units and agencies to support operations and align with mission.

Self-motivated, with a strong sense of personal responsibility.

Developed strong organizational and communication skills through coursework and volunteer activities.

Education

05/1989

Diploma : Algebra 1&2, American History, Government, Chemis

Altus High School - Altus, OK

Additional Information

Service Skills motor vehicle operation, problem solving Occupational licenses and certifications Certificate: Certified First Aid Cpr Aed, AHA, 2013; Oklahoma

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