Professional Work History
Cashier – Opening, Closing, Day & Night Shifts
May 2019 – March 2021 – Chevron Super Stop #24, Nederland, TX
Cashier – Evening & Closing
April 2019 – September 2019 – ExxonMobil Speedy Mart #299, Nederland, TX
Substitute Teacher
January 2017– May 2017 – Nederland Independent School District, Nederland, TX
Pool Service Technician
June 2016 – December 2016 – Self Employed, Nederland, TX
Dishwasher
February 2016 – June 2016 – Schooner, Nederland, TX
Personal & Property Management Assistant
June 2015 – December 2015 – VanMeter Properties, Beaumont, TX
Customer Service Representative / Reception - Seasonal
January 2015 – April 2015 – David’s Bridal, Beaumont, TX
As the front desk coordinator at a fast-paced, specialty retail store, I respond to all customer inquiries, greet all customers, answer & direct/manage calls on the 6-line telephone system, and I manage the flow of both scheduled & walk-in appointments.
Simultaneously coordinate with as many as 7-10 other CSR’s, sales consultants, & managers to create a “One Team” environment
Provide information about store products, services, & current promotions
Create a professional, sincere, friendly, and unsurpassed customer service experience for every customer, including an efficient & friendly checkout experience
Must meet shift goals for number of pre-set appointments per shift, as well as other minimum quotas related to the position
Ensure work areas stay clean & organized, and take special care returning all merchandise to its appropriate location without compromising its condition, value, or appearance
Read and process product information, including intranet content, newsletters, pamphlets, and other company documents
Tagging Technician - Leak Detection and Repair (LDAR)
September 2013 – December 2014 – Team Industrial Services, Beaumont, TX
Temporary assignment for the completion of a facility-wide consent decree LDAR component gap assessment tagging project and the related connector tagging project that followed.
Professional interaction with customer personnel and site LDAR representatives, providing detailed information and updates on project findings
Provided training and guidance for 2 new apprentice technicians
Relief Method 21 monitoring including TVA calibration, maintenance, and trouble-shooting
Manager Trainee
July 2013 - August 2013 - McDonald’s, Beaumont, TX
Provided a positive, friendly customer service experience while taking and filling customer orders, stocking, resolving customer complaints, maintaining clean, orderly work stations, and verifying end of shift counts and cash. I was hired as a manager to lead by and also to set an example for employees at this “trouble store,” emphasizing integrity, work ethics, and following established procedures for all tasks.
Sales Associate – Grocery Department
April 2013 - July 2013 – Wal-Mart, Lumberton, TX
Provided stocking and friendly customer services in a retail environment, listened to and reported customer complaints, and helped customers find merchandise
“Zoning” or “fronting” merchandise in all departments
Product loss identification and reporting
Creating merchandise displays according to instructed layout/design; managed end cap product rotation and display; updated signage and pricing displays; re-stocking returns
Responsible for keeping work area (both on the floor and back room) clean and organized
Spill containment and clean up according to strict company protocol and established hazardous waste procedures
Laboratory Technician – Hazardous Waste
January 2013 - April 2013 - Veolia Environmental Services, Port Arthur, TX
Prepared and analyzed samples using standard laboratory methods for wet chemistry and following established QA/QC protocols
Maintained, calibrated, performed quality control standard checks for all equipment and instruments
Made routine calculations using mathematical equations and noted results, accurately recording findings in laboratory bench logs
Administrative Assistant
August 2012 – November 2012 – Tubal-Cain Industries, Vidor, TX
Managed document control of the pre-production phase of all active jobs while fulfilling clerical rolls and administrative support for 6 project managers in a civil engineering/industrial setting (bolt & steel fabrication shop). This position required extensive knowledge of computers and the ability to learn complex software programs.
Processed CAD to CAM data conversions for each detail drawing associated with shop jobs and projects
Reviewed bill of materials for correct terminology and abbreviations
Inventory Management Functions:
Managed plate steel inventory and remnants using Microsoft Excel and manual counts/verification of stock; plate steel nesting
Processed pull sheets and cut (to specification) sheets for raw materials
Receiving & relief for purchasing manager
Extensive computer and software use:
FabTrol Steel Fabrication Shop Management Software Suite: purchasing (PurchaseMate), receiving (StockMiser), material allocation and nesting (OptiMiser)
Shop Data CAD Drawing Software & Peddimat for data conversion
Personnel management and coordination with yard team (2 employees)
Environmental Specialist – LDAR Program
July 2011- May 2012 - Huntsman Petrochemical, Port Neches, TX
Provided technical & regulatory guidance, support, coordination, & oversight to the environmental site LDAR program. Conducted periodic field assessments, inspections, and audits for compliance with federal, state, and local regulatory requirements of the Leak Detection and Repair (LDAR) program.
Developed, presented, and implemented a new process work flow for LDAR activities plant wide
Established Delay of Repair (DOR) approval and accountability measures with unit operations managers
Co-designed the new Open Leakers Report (OLR) and restored procedures for same day distribution to all accountable parities, decreasing lag time on notification of leaking equipment by 17 hours.
Orchestrated the inclusion of the on-site LDAR leak repair contractor and managed their integration into the existing plant maintenance procedures for leaking components
Communicated LDAR program data, regulatory requirements, and technical information to internal employees, managers, and contractors through oral briefings, presentations, written documents, and training sessions
Documented and lead collaboration for the correction of program deficiencies
Organized & lead weekly LDAR meetings with LDAR contractor representatives, environmental staff members serving as representatives unit operations and maintenance departments
Provided key LDAR support and data for the Title V Deviation Reporting Program
On-call rotation for recording and reporting of environmental releases after normal business hours
Re-established compliance with directed maintenance (28 MID) requirements and procedures
Participated in EH&S initiatives within the facility and community
Revised and updated site Standard Operating Procedure (SOP) Documents for LDAR Program activities
LDAR Technician
November 2007 - July 2011 - Team Industrial Services, Inc., Beaumont, TX
Performed Method 21 monitoring using portable equipment to detect and electronically capture data on the fugitive emissions from process equipment in the industrial setting (Southeast Texas refining, chemical, & gas plants)
Promoted to lead technician, 2011
Provided training and guidance for apprentice technicians (7 or more)
Completed field evaluations for verification (QA/QC) of data
Regulatory applicability determinations
MOC projects, Unit re-tags, Replacement in Kind (RIK) Additions, Deletions, Corrections
OEL Audits
BWON monitoring
Assisted data controller with data entry and editing in the LeakDAS database
Apprentice Electrician
October 2005 - September 2007 - IBEW Local 479, Beaumont, TX
Worked under the supervision of a journeyman electrician and performed both industrial and commercial electrical work, such as:
Installation of electrical wiring, equipment, heat tracing, and fixtures
Constructed and fabricated parts to specification and built conduit support brackets
Threaded conduit ends, executed conduit bends, and connected conduit using couplings and fittings
Pulled wire through conduit and cable tray to connection boxes, switch panels, and other terminals
Worked as a combo welder’s helper cleaning and grinding welds, pre-cutting metal to specifications, set up welding machines
Materials receiving and inventory management
Biology Student Intern - Environmental Field Technician
May 2004 – August 2004 - Texas Parks & Wildlife Coastal Fisheries Division - Port Arthur, TX
Contributed to the management and protection of Texas' marine resources by performing live sample collection of marine life using gill nets, bag seines, bay and lake trawls.
Performed clerical duties such as recording and filing data
Participated in special studies sampling, fish tagging, rove surveys, boat ramp surveys, and conducting sport and commercial fishing interviews
Assisted with boat operation and maintenance
Maintained equipment and the facility
Environmental Field Technician
November 2002 – January 2004 - Texas Beach Watch Program - Port Arthur, TX
Collected water samples from designated program sites in adherence with specific program sampling procedures and recorded environmental conditions present at the time samples were collected
Observed safety procedures required in a microbiology laboratory while preparing, using, and disposing of cultures, reagents, and materials and while operating sterilization equipment
Performed sterile technique for membrane filtration of water samples
Prepared agar growth medium for the incubation of Enterococcus bacterial colonies
Quantified results using bacterial colony growth as an indication of water quality and bacteria levels present in recreational swimming waters
Entered test results into a database and assisted in the reporting of sample analysis results used to issue swimming advisories to program director
Office Assistant - Department of Professional Pedagogy
March 2001 – October 2005 - Lamar University, Beaumont, TX
Assisted department secretary with a wide variety of clerical work following departmental procedures, working within semester timelines, and meeting related deadlines for submission of information and projects. In this role, I also:
Answered questions and relayed relevant, accurate information for university personnel, students, and the general public via telephone, email, and face to face inquiries
Worked efficiently to manage the work requests of 16 faculty members including: copy jobs, typing jobs, syllabi updates, creating PowerPoint presentations, creating and printing address labels, signs, handouts, invitations
Picked up, sorted, and distributed department mail for the entire College of Education
Used Lamar Student Information System (SIS) to collect, verify, and provide confidential student information
Processed student degree plans for graduation including GPA calculations using mathematical formulas
Maintained department filing system and student files
Set appointments and maintained department schedules for advisement
Improved process for collecting, maintaining, and submitting textbook requisitions to publishers and campus bookstores
Education
Bachelor of General Studies – Biology (Major), Business (Minor),GPA 3.1
August 2000 - May 2005 - Lamar University, Beaumont, TX
High School Diploma – Top 10% of Class, Spanish National Honors, GPA 3.9
August 1996 - May 2000 - Nederland High School, Nederland, TX
Beaumont Electrical Joint Apprenticeship & Training (IBEW Local 479)
August 2005 - September 2007 - Beaumont Electrical Joint Apprenticeship & Training (IBEW Local 479), Nederland, TX
Special Knowledge & Skills
9 years industrial experience working in local refineries, chemical and natural gas plants; 6 of those years from comprehensive LDAR experience
Excellent communication skills, written & verbal, with the ability to work cooperatively and communicate effectively with others
Good interpersonal skills working with unit operators, maintenance, & plant managers
Analytical skills
Ability to manage multiple projects over time & meet deadlines
Customer service oriented, friendly, professional, & exhibit a positive attitude
Computer & Software use:
Microsoft Windows 8.1 & Office: Word, Excel, PowerPoint, and some Access
Navigate internet & intranets for information gathering & research
Enter and edit data and perform basic queries using database software
Email management programs: Outlook, Lotus Notes
Modisoft – Convenience Store Business Mgmt Software
Fabtrol (Fabrication) Shop Management Suite: Receiving, Purchasing, Material Optimization & Inventory Management, Cut Lists
Experience with environmental software: Envirolink (Report Building), RegAction, Environmental Events Database, DWG TrueView (drawing/print viewing)
LDAR Database Software: FEMS, LeakDAS, LeakDAS Mobile, LDAR Tools
Personal Data Assistants & Electronic Data Capture: Symbol MC-70 & 9090, Juniper Mesa
Typing (Tested at >40wpm) & Clerical skills with experience using & performing light maintenance on all general office equipment like:
Copy, fax, and scan machines
Typewriter
Two-way radios
Océ drawing printer & scanner
Multi-line telephone system
Leak Detection And Repair (LDAR) Training, Certifications, and Competencies:
EPA Method 21 & Component Specific Monitoring Procedures
TVA Calibration, Certification, & Response Time Testing
TVA Maintenance & Troubleshooting
Electronic Data Collection
Delay of Repair (DOR) eligibility requirements, monitoring frequency, leak tag, and maintenance requirements
Method 21 & BWON Drain Seal Inspections, identification of p-traps (or absence there-of) - Leaker Tag & Visually Failed Tag Procedures & Maintenance for Drains
Certified and experienced operating heavy equipment vital to monitoring and tagging such as man lifts & scissor lifts
Audio, Visual, & Olfactory Leaks
1st Attempt & Advanced Repairs
Process & Behavioral Safety
Knowledge of federal and state regulations governing air compliance programs that effect refining, chemical, and natural gas facilities
NESHAPS
HON
MACT
NSPS
BWON
28 MID
28 VHP
Consent Decree requirements
Title V Permitting
Weekly, Monthly, & Quarterly Monitoring QA/QC - Verification of components reported by monitoring techs as temporarily out of Service (TOS); verify proper monitoring of block valves when applicable; comparative monitoring; difficult to find component clean up;
Compliance Audits - Participation in 3rd party, internal, and agency LDAR audits; Served as escort for 3rd party audit team members and agency representatives; Served as facility environmental LDAR representative and fulfilled all information requests of the regulatory agency during an EPA partial environmental audit
Tagging, & Docking Competencies:
Field verification/QAQC of peer write-ups
Management of Change (MOC) Projects
Unit Evaluation
Applicability Determination
Inventory Assessment & Correction
Component Identification, Tagging & Record Keeping
Read & understand piping & instrument diagrams (P&ID) & other field drawings to trace & evaluate process lines and equipment
Port Arthur Refinery Tagging Experience (2009-2011):
DOCKS Unit Retag Project
Unit 244 Retag Project
Post shutdown unit evaluation and tagging focusing on MOC activity and replacement in kind (RIK) events, units 1241, 443 (Acid Unit), & 942 (Hydrocracking Unit)
Port Arthur Chemical Plant Tagging Experience:
Consent Decree Connector Project 2014
Consent Decree Gap Assessment & Tagging Project 2013-2014