Certified Phlebotomist Service Rep
Resume:
LaDreika Kelly
Loganville, GA *****
******************@***********.***
Objective : To obtain gainful employment with the opportunity to use my skills to the best of my ability, to obtain professional experience, and to further my career. Authorized to work in the US for any employer
Work Experience
Medical Assistant/Phlebotomist
Kidney Hypertension Clinic - Lawrenceville, GA
September 2021 to Present
• Performed venipuncture
• Assisted in minor procedures
• Measured accurate vital signs
• Updated care plans
• Recorded patient history
• Contacted patients for appointment reminders
• Assisted with charting
• Performed numerous administrative duties
CNA
Affordable medical resources - Marietta, GA
March 2014 to Present
● Providing nursing and nursing related services in patient home
● accompany patient on medical appointments
● ADL, exercise, cleaning, make sure PT take medications daily CNA/Medical Clerk
Tender Care Services, LLC - Stone Mountain, GA
May 2011 to March 2014
● Provided nursing and nursing related services to residents
● Maintained homelike environment for the residents
● Protected and promoted resident rights and assisted the person to maintain independence
● Compile and record medical charts, reports, and correspondence, using typewriter or personal computer .
Customer Service Rep
HABAND - Athens, GA
April 2009 to April 2011
Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.
Listen attentively to caller needs to ensure a positive customer experience.
Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.
Ensured customers were satisfied
Utility Worker
Pilgrim Pride - Athens, GA
March 2007 to March 2009
Train new employees on how to perform job duties.
replacement when there is short on help
Release employees for bathroom breaks
Assistant Sandwich Artist
Subway - Athens, GA
May 2006 to March 2007
Performed cashiering and other clerical duties to relieve subordinates during peak work periods
Supervised and coordinated activities of workers engaged in receiving cash and credit-card payments for merchandise and services and in keeping records of these transactions.
Standardized work procedures, prepared work schedules and expedited workflow Education
GED
Athens Technical college - Athens, GA
2017
Skills
• Skills & Abilities
• Excellent clinical, customer service and communication skills.
• Ability to quickly learn new concepts and skills.
• Knowledge of medical terminology standards.
• Knowledge of age specific developmental factors specific to adult and geriatric residents.
• Multi-task
• Excellent
• verbal and writing skills
• Blood sampling
• Phlebotomy
• Venipuncture
• Patient Care
• Vital Signs
• Medical Office Experience
• Laboratory Experience
• Medical Records
• Medical Scheduling
• Medical terminology
• Computer skills
• Phone etiquette
Certifications and Licenses
Certified Phlebotomist
May 2021 to May 2025
C5A5B9W4
Certified Nursing Assistant (CNA)
March 2011 to March 2023
CN0030002654
CPR Certification
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