Store Supervisor Customer Service

Mandeep Kumar Rana

Address: V-P-O-Dulehar Bhandiaran,

Tehsil-Haroli, Distt-Una (H.P),

Pin Code- 176601

Phone: +968-********, +71531464

Email: ****************@*****.***

Objective: To secure a position as a Store Supervisor in a reputable organization where I can apply my management, organizational, and team-building skills for the growth of the company.

Summary:

• Over 14 years of experience as a Store Supervisor

• Skilled in supervising and coordinating the activities of food service staff

• Proficient in training staff in job duties, sanitation, and safety procedures

• Knowledgeable in maintaining the flow of goods to ensure accurate merchandise inventory

• Experienced in food service and quality control

• Proven track record of establishing work schedules and providing accurate estimates of ingredients and supplies

• Strong communication and managerial skills

• Demonstrated ability as a manager and team player Work Experience:

Tawoos Industrial Service CO.LLC Company Store Supervisor supply chain management in Oman May- 2011 to Present.

Responsibilities:

• Receive materials based on the Purchase Order and create invoices.

• Arrange materials storage in the warehouse.

• Maintain physical inventory quantity stock card ERP system date consistency.

• Arrange loaders to load/unload in a timely manner.

• Verify all transaction documents e.g., Delivery Notes and Invoice

• Perform physical count periodically.

• Keep the warehouse inventory based on FIFO.

• Prepare Good transfer Form and get proper approval. Technical Skills:

• Logistics software: Good hands-on experience on Focus

• Literate IN MS Office Industrial practice: Invoice, GRN

• Operating system: Windows XP

• Languages known: Punjabi, English, Arabic, and Hindi Education:

• Bachelor of Commerce from University of Shimla, Himachal Pradesh Storekeeper, Al Safeer Group of Companies (Oman), May 2008 to Apr 2011 Responsibilities:

• Managed inventory of products in the store, ensuring sufficient stock of each item and managing the movement of goods in and out of the store.

• Processed customer orders, ensuring the correct items are picked, packaged, and dispatched to the customer in a timely manner.

• Replenished stock on the shop floor, ensuring shelves are fully stocked and that products are merchandised effectively.

• Maintained accurate records of stock levels, sales, and customer orders.

• Ensured that the store is a safe environment for customers and employees, storing stock safely, keeping the store clean and tidy, and identifying and addressing potential hazards.

• Provided excellent customer service, answering customer queries, and ensuring customer satisfaction.

Storekeeper Assistant, Sukhjit Agro Industries (India), May 2006 to Apr 2008 Responsibilities:

• Maintained Store facilities to ensure smooth functioning.

• Decided and placed orders for new stock and supplies whenever necessary.

• Responsible for upkeep of various appropriate records of materials received.

• Received deliveries of new equipment and ensured all supplies were in proper order.

• Stored supplies and items received in their designated place to avoid time wasted searching for items and general confusion.

• Issued supplies as per the demand of clients and maintained records of payments.

• Maintained the budget of all expenditures incurred and presented the same to Store managers.

• Reported to Store manager on a regular basis regarding the need/demand of items so that future orders could be placed accordingly.

• Monitored the functioning of Store equipment and reported problems and failures to the supervisor.

DECLARATION I hereby declare that the information provided above is true to the best of my knowledge and belief.

Date:

Place:

Mandeep Kumar Rana

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