Operations Manager Supervisor

Mr. Dex Bailey

adwtkz@r.postjobfree.com/909-***-****

Career objective:

To use my 21 years of applied management work skills, to find a team of professionals that I can collaborate with to gain their trust so I may move up the ladder of trust and respect. To be a key member of the management team to build a high level of internal and external customer satisfaction. To work on business projects that will help improve the customer experience. To use my six sigma

(Greenbelt) training to reduce coast and improve on expenses while always impacting the overall safety of the team

PROFESSIONAL EXPERIENCE:

McKesson Pharmaceutical Chino, Ca

WAREHOUSE OPERATIONS SUPERVISOR ll Day Shift September 2015 to May 2021

• Supervised 4 Leads and 42 to 68-piece pickers in LUM department, schedule and delegate employee work assignments to meet performance standards, submit slotting updates to I C team for proper production needs, conducted daily floor individual team members observation feedback, Reviews and corrective action processes

• Conducted pre-sort meetings to effectively communicate values, strategies, and objectives, and assign accountability; plan, monitor, and appraise job results; develop a climate for offering information and opinions.

• Communicated and obtain productivity and quality goals for company priority departure times, enforced proper handling of product to prevent damage and credits in an $815 million Distribution center

• Reported daily updates to Sr Manager and Director FedEx (SMART POST) Unites States Postal Partner Houston, TX WAREHOUSE OPERATIONS MANAGER Day Shift June 2013 to July 2015

• Manage 5 leads and 135 hourly team members, Prioritize, schedule and delegate dock employee work assignments to meet company performance standards & business partners (United States Postal, Amazon, Dell, HP, Direct TV, Marshalls, TJ Maxx) Interview, hire, train, terminate and

• Conducted pre-sort meetings to effectively communicate values, strategies, and objectives, and assign accountabilities; plan, monitor, and appraise job results; develop a climate for offering information and opinions.

• Communicated and obtain productivity and quality goals for company drivers and contract drivers during the operation.

• Assessed and define assigned hub employee training needs and participate in on-the-job and new hire training. Provided educational opportunities to employees.

• Ensured compliance with all safety and work rules and regulations, and the maintenance of departmental housekeeping standards. Manage safety programs; investigate problems and recommend corrective actions.

• Conducted performance reviews and provide continual feedback on both positive and negative performance via WMS & Ecommerce systems.

99 cents and Only Stores Los Angeles, Operations Manager Night shift January 2010 to June 2013

• Managed inbound, outbound, order selection 272 stores in 3 states .

• Managed mentoring, cost control and labor planning for 3 salaried supervisors and 87 hourly team member, daily interaction with vendors, sales and stores

• Lead the team on safe and productive production methods, dockworker training and performance feedback including recommending discipline when necessary within guidelines.

• Carried out personnel actions including interviewing, disciplining, and discharging of employees. FedEx GROUND HUB Bloomington, CA SERVCE MANAGER II/SORT MANAGER Night Shift July 2002 to December 2009

• Managed 4 supervisor, 25/58 LOAD/UNLOAD operators, on 2 shifts

• Implemented and enforced engineering standards, Product Flow via Conveyers and floor equipment.

• Responsible for production planning of flow during second shift.

• Supervised local 61 drivers for 98.5% to 105% on time rate within the guidelines of the driver’s contracts.

• Insured 65K to 80k packages processed per day.

• Monitored breaks, lunch and work schedules.

• Provided daily and weekly productivity feedback to staff and vendors.

• Trained on proper usage of scanner, dock tools and computer programs.

• People Management - interviewed candidates, processed corrective actions and terminations.

• Conducted daily motivational and staff feedback meetings.

• Provided input during daily and monthly management staff meetings.

• Provided necessary support to drivers as needed in warehouse and on their routes. DEVELOPMENTAL COURSES

• Six Sigma (Green Belt)

• OSHA, FDA Training

• Wicklander Interview Techniques

• Franklin Quest Time Management

• WMS Systems, e-commerce Platforms, Voice Pick & Replenishment Systems

• Handling Stress and Disgruntled Employees

• FedEx Management Development Courses

• LTL\P&D and Engineering Standards

• Steven Covey Courses 1-7 and 8th habit

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