Elena Romero

Bilingual CSR

I am ambitious and driven. I thrive on challenge and constantly set goals for myself, so I have something to strive towards especially that I'm a mother of two boys. I'm not comfortable with settling, and I'm always looking for an opportunity to do better and achieve greatness. In my experience with customer service A confident, reliable and enthusiastic individual, with previous customer service experience. I enjoy helping clients, customers and individuals, and solving any problems that they may have. I am a great communicator, over the phone, face to face and via email. I strive to work well under pressure and love to keep myself, and my workflow organised. As an experienced customer service advisor I take an enthusiastic approach, combined with a friendly, genuine dedication to customer satisfaction.

1306 Coalter Street Apt H

Richmond

23223

adwtks@r.postjobfree.com

804-***-****

Experience

Shipping and Receiving

Tdbbs

07/24/2013 - 11/02/2017

Scanning and sorting incoming and outgoing stock.

Receiving, stocking, and stacking.

Pulling, packing, and loading.

Good written and verbal communication skills.

Strong sense of time organization and urgency.

Able to work independently and within a team

House Keeping

Bon Air Nursing Home

04/12/2017 - 05/29/2019

Hospital Housekeepers sanitize and clean environments in a hospital. I would be making beds, changing linens, cleaning floors, vacuuming carpets, restocking medical supplies, using disinfectants, and applying infection-control policies.

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CSR

Maximus

12/03/2021 - Currently

there is an ethical obligation that requires hospitals and other organizations to do something beneficial in issues. environmental, philanthropic, ethical, and economic responsibility. We Generate sales leads. Identify and assess customers' needs to achieve satisfaction. Build sustainable relationships of trust through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Meet personal/team sales targets and call handling quotas. Education

High School Student

Huguenot High School

09/2010 - 06/2013

Bilingual (Spanish)

omprehensive research (via the Internet, Bloomberg, Lexis-Nexis, etc.) to further support the approval process

Complete required input of information in the database system, Central Customer Database (CCDB), as well as hard copies for review by Americas Legal and Compliance Division and Back Office Coordinate with account officers, Americas Legal and Compliance Division and Back Office to ensure timely approvals

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