Apr **** - Current
Apr **** - Jan 2016
May 2006 - Jul 2014
Bernadette Fields
Professional Summary
Dependable Customer Service personnel equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Skills
Customer Service Microsoft Office proficient
Excellent Verbal/Written
communication
Experience
Data Entry Specialist
Cromer and Gore - WINDSOR MILL, MD
Maintained confidential data concerning employees and health care information in compliance with HIPAA standards.
Admissions Representative
Fortis Career School - WINDSOR MILL, MD
Contact prospective students via telephone, mail or in person, set appointments to visit the Campus.
Interview and enroll students.
Maintain Accuracy of all required documents.
Followed all regulatory and compliance regulations Admissions Officer
Strayer University - Millersville, Md
Articulated mission, values, and features of University programs to encourage new admissions applications.
Senior Admissions Representative
Tesst College - Baltimore, md
Assisted team members and managers with tasks to maintain productivity and meet or exceed budgets set.
Monitored processes and recommended methods for improvement. Followed established guidelines and procedures.
Completed all required paperwork within anticipated timeframes. Managed daily tasks consistently and mentored all new Admissions Staff. Education
Psychology
Ramapo College - Mahwah, nj
Gwynn Oak, Md
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