Apr **** - Current

Oct **** - Feb ****

Apr **** - Jan 2016

May 2006 - Jul 2014

Bernadette Fields

Professional Summary

Dependable Customer Service personnel equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Skills

Customer Service Microsoft Office proficient

Excellent Verbal/Written

communication

Experience

Data Entry Specialist

Cromer and Gore - WINDSOR MILL, MD

Maintained confidential data concerning employees and health care information in compliance with HIPAA standards.

Admissions Representative

Fortis Career School - WINDSOR MILL, MD

Contact prospective students via telephone, mail or in person, set appointments to visit the Campus.

Interview and enroll students.

Maintain Accuracy of all required documents.

Followed all regulatory and compliance regulations Admissions Officer

Strayer University - Millersville, Md

Articulated mission, values, and features of University programs to encourage new admissions applications.

Senior Admissions Representative

Tesst College - Baltimore, md

Assisted team members and managers with tasks to maintain productivity and meet or exceed budgets set.

Monitored processes and recommended methods for improvement. Followed established guidelines and procedures.

Completed all required paperwork within anticipated timeframes. Managed daily tasks consistently and mentored all new Admissions Staff. Education

Psychology

Ramapo College - Mahwah, nj

Gwynn Oak, Md

443-***-****

adwtkk@r.postjobfree.com

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