Office Assistant Prevention Officer

Brandon Houchins

San Francisco, CA ***** 415-***-**** adwtiz@r.postjobfree.com

Professional Summary

Friendly and prompt Front Desk Clerk with good hands in using phone, computer and office equipment is seeking a position within your company. Brings strong multitasking, communication, conflict resolution and interpersonal skills with demonstrated excellence in customer service and security to the table.

Skills

Point of sale knowledge

Cash and credit card transactions

Safety and Security

Legible report writing

Superb monitor & surveillance skills

Customer service

Verbal and written communication

Emergency awareness & preparedness

Time management

Decision-making abilities

Studio recording experience

Work Experience

SECURITY

Security Guard

Secured premises and personnel by patrolling property and monitoring surveillance equipment

Inspected and adjusted security systems, equipment and machinery to gain better overall coverage of parking lots and interior and exterior of buildings

Answered alarms and investigated disturbances, contacting local law enforcement personnel for escalating crises

Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation

Prepared regular written logs and incident report at close of each shift for distribution to supervisor on duty

Loss Prevention Officer

Coordinated with security personnel and police to call attention to suspicious shoppers or detain perpetrators who left store with stolen merchandise

Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk

Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement

Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety

Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise

Office/ Retail

Office Assistant

Helped with New/Rehire Hiring Packets

Performed basic office tasks that included answering phones, faxing, copying, printing, scanning, filing, data entry and email

Printed and put up new weekly schedules, completed daily tasks, checked in and effectively communicated with all managers

Retail Associate

Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies

Processed POS transactions, including checks, cash and credit purchases and exchanges

Checked prices for customers and processed items sold by scanning barcodes

Provided back-up coverage to provide customers with optimal support and express checkout

Worked closely with managers to solve problems and handle customer concerns

Restocked, arranged and organized merchandise onto shelves

Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance

Checked bills with counterfeit pens

Entertainment

Musician/Freelancer

Provided musical background or DJ for live shows at Churches, Rooftop events, private events and public events

Selected appropriate pieces to meet performance needs and showcase skills

Played various instruments that included piano, organ, electric keyboard, lead guitar, and drums

Worked and collaborated with other musicians

Composed, arranged and recorded 100's original songs and beats for self and other artists

Used Style music for recording

Movie Usher

Sold admission, processed payments and issued tickets

Provided information about current and future events at facility

Collected tickets of patrons at regular and special events

Greeted customers with smile and provided friendly, knowledgeable service

Directed ticket holders to seats and facility locations

Monitored guests for intoxication and immediately reported concerns to management

Cleaned theater rooms and removed all trash after every movie

Restaurant

Server/Crew Member

Assisted customers in choosing menu items by providing food complementing information

Processed payments and counted change to complete transactions

Communicated menu item information and offered suggestions to promote featured products

Arranged food items on serving trays and placed in take-out packaging to produce orders for customers

Checked completed orders for accuracy

Consistently met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides

Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products

Maintained clean, sanitized and well-organized food preparation zones, tools and equipment

Work History

Security Guard, 01/2020 to Present

Maloney Security- San Francisco, CA

Musician/Freelancer, 12/2018 to 09/2019

Mari Keys Sauce Beats – Hayward, CA

Office Assistant/Retail Associate, 10/2019 to 12/2019

Dollar Tree – San Leandro, CA

Loss Prevention Officer, 08/2018 to 11/2018

Old Navy/Target – Concord/San Francisco, CA

Usher, 03/2018 to 07/2018

AMC Century Theater – San Francisco, CA

Crew Member, 07/2012 to 02/2014

Togo's Eatery – San Leandro, CA

Security Guard, 05/2013 to 08/2013

Land Mark Security – Oakland, CA

Education

Associate of Arts: 2013

Berkeley City College - Berkeley, CA

High School Diploma: 2012

San Leandro High School - San Leandro, CA

Contact this candidate