Customer Service Shift Manager

Veronika Tkachuk

***************@*****.*** 437-***-**** London,ON

Summary

● Productive Seller possessing superior customer service mindset and experience overseeing entire selling process from inventory creation to shipping.

● Results-driven committed to continuous growth in sales revenue. Experience

Cashier,Canada Food Basics 01/2023-02/2023

● Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

● Worked flexible schedule and extra shifts to meet business needs.

● Helped customers complete purchases, locate items and join reward programs.

● Restocked and organized merchandise in front lanes.

● Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

● Collected and authorized payments of guests.

● Worked closely with shift manager to solve problems and handle customer concerns. Seller, Poland 06/2022- 09/2022

● Responded to customers' complaints regarding service and product quality to solve issues.

● Utilized electronic transaction services such as PayPal to receive and process customer payments.

● Worked independently with minimal supervision.

● Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

● Set and achieved company defined sales goals.

Skills

● Shipment Processing

● Professional Networking

● Effective Customer Communication

● Advertising Initiatives

● Credit and Debit Card Processing

● Operational Efficiency

● Product and Service Information

● Order and Payment Processing

Common skills

● Exel

● Word

● PowerPoint

● Polish language

● German language

Education

High School, Ukraine 06/2022:High School Diploma

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