Customer service, Retail
Resume:
Fort Stewart, GA, *****
********@*****.***
Tori Smith
SKILLS
-Excellent Communication skills
-Great Customer Service skills
-Organizational & Time Management skills
-Proficient Typing skills
-Cashiering / Bagging Products
EXPERIENCE
Walmart — Cashier - Englewood
May 2019 - August 2020
●Management of monetary transactions with customers.
●Customer service- including assisting with customer questions and resolving customers requests.
●Assisting with store returns and maintaining a neat cashier area.
●Product return to various departments.
Kohl’s - Cashier - Huber Heights
November 2020 - January 2021
●Management of monetary transactions with customers.
●Customer service- including assisting with getting the best discounts for customers and resolving customers questions or requests.
●Assisting with store returns and maintaining certain parts of the store were neat and presentable
Wendy’s - Englewood - Crew Member
July 2018 - May 2019
●Cashiering
●Assisted with maintaining store appearance.
●Prepared food and bagged orders.
Enterprise - Kettering - Auto detailer
February 2021 - July 2021
●Clean inside and outside of vehicles
●Drop off and pick up customers to a certain destination
●Drop off vehicles for repairs
Afni - work from home - Customer Service Representative
September 2021- November 2021
●Worked for Verizon so helped with phone activations or any other phone issues
●Show great customer service skills
●Take payments and set up payment arrangements
EDUCATION
Miami Valley Tech Career Center - Englewood — High school diploma
August 2018 - May 2020
During my junior and senior year of highschool, I studied Criminal Justice. My senior year I was certified in pepper spray and CPR. My overall GPA was a 3.4.
AWARDS
My senior year of highschool, I was certified in pepper spray and CPR.
I have been working in customer service for about 5 years now. In my previous jobs, I have been praised and rewarded for having the best customer service. Customers called my previous jobs recommending me. I love the feeling of solving customer's issues. The more people I help, including employees, the more I feel satisfied and successful.
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