Roberta A. Perez

**** ****** ******

Racine, WI *3405

262-***-****

adwtel@r.postjobfree.com

OBJECTIVE

Sales/Customer Service, Accounts Payable/Accounts Receivable supervisor with extensive experience in relationship management, business administration, solid communication, leadership, and problem solving skills, seeking a similar position with a strong company.

CAREER SUMMARY

Client-service orientated with proven ability to provide team-spirited leadership for maximum productivity. Skilled at communicating effectively with co-workers and customers, to attain and surpass company goals. Proficient at developing and implementing training programs with a high degree of energy and enthusiasm.

PROFESSIONAL EXPERIENCE

ASG STAFFING, ALVARDO DIGITAL (10/2022-4/2023)

Pleasant Priarie, WI

Client Services, Logistics Coordinator for Intuit client.

Tracked and traced LTL shipments, time stamped.

Tracked and traced UPS small package shipments.

Investigated, filed, researched and notified disposition on all Intuit UPS claims in a timely manner.

Proficiently picked and packed in Benefit and Converse Departments.

Inspected and tested multiple head sets for resale or scrap.

Thomsen Group LLC (8/2001-10/2022) Kenosha, WI

A/R-A/P Manager, Inside Sales/Customer Service Manager, Technical Support and Administrative Assistant

Maintained all open customer accounts, weekly updated and reported all collections.

Accounts payable associate with experience in invoicing and general ledger system and procedures.

Managed and processed all orders and sales contracts including international and government. Implemented training.

Weekly reporting of new and existing orders and forecasts for production; project/production accounting.

Experienced with purchasing, SAP, TEC and Quick Books in Sales and Accounting.

Negotiated price increases and discounts with customers.

Worked with customers to determine a system that worked best for their applications and helped solve issues with their equipment and their systems, in the dairy, brewery and pharmaceutical industries.

Liaison between employees, salary and hourly employees and reported hourly employee work hours.

Racine Steel Castings (5/1993-7/2001)

Racine, WI

Administrative Assistant/Inside Sales and Customer Service Manager

Scheduled travel, updated production reports, processed all incoming and outgoing correspondence.

Maintained private and confidential files. Meeting Planner, Project Manager

Liaison between customers and corporations and hourly employees.

Managed and processed all orders and sales contracts.

J.I. Case – Racine Depot (9/1988-3/1993)

Sturtevant, WI

Track and report hourly employee sick time and/or Workers Comp. Reports.

Processed & Updated Reports for Budget and Forecast Meetings.

Data Entry Clerk & Customer Service Representative & Liaison between salary and hourly employees.

Pre-Pack Clerk/Data Entry/Inventory Control

Receiving Clerk/Data Entry

Shipping Clerk/Data Entry/Truck and Shipment Scheduling.

Quality Control Associate/Inspection/Inventory.

EDUCATION

Walden III HS 2340 Mohr Ave. Racine, WI

1980 Graduate, Honor Society, Deploma; Top of Class,

Carthage College 2001 Alford Park Dr., Kenosha, WI

1986/1990 Criminal Justice, Written Communications, Business Law; Bachelor’s Degree

Skills

Very Strong –

Verbal and written communication

Organization

Time Management

Leadership and Management

Attention to detail

Problem Solving

Technology

Independence or strong team player

Typing 50 WPM

Proficient in Microsoft Suite of programs

SAP, TEC and Quick Books Experience

Professional References

Pat Forsman, First Church of God, finance 262-***-****

Gene Renzoni, Thomsen Group LLC 262-***-****

Sarah Pedersen, Educators Credit Union 262-***-****

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