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Media Coordinator Customer Service

Location:
New Orleans, LA
Posted:
April 29, 2023

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Resume:

Mazen Husein

813-***-**** – adwtee@r.postjobfree.com – www.linkedin.com/in/mazen-husein

Detail-oriented, solution-minded, and driven professional with experience in managerial positions and accounting analysis using advanced Excel functionalities. Seeking opportunities to leverage my accounting competencies and excellent problem-solving skills.

Professional Experience

Always Forever Clothing Orlando, FL January 2023 – Current

Owner and CEO

Develop/maintain a strong brand identity, including developing brand values and managing social media.

Manage finances, including budgeting, forecasting, and tracking revenue and expenses.

Develop and implement sales strategies, manage inventory levels, and monitor revenue to ensure profitability.

Shell Madisonville, LA February 2022 – Current

Assistant Store Manager

Manage daily cash handling procedures, including managing the register and preparing deposits.

Manage administrative tasks such as payroll, scheduling, and reporting, as required.

Oversee and supervise store employees, including hiring, training, scheduling, and performance management.

Maintain effective communication with store manager, staff, and customers, including providing regular updates on store operations, promotions, and changes.

SafeStreetsUSA San Francisco, CA January 2021 – January 2022

Technician, Fire Alarm Division

Provide excellent customer service, including responding to customer inquiries and complaints, and providing clear and concise explanations of system operation and maintenance

Maintain accurate records of all inspections, tests, and repairs performed on fire alarm systems.

Work effectively with other technicians, project managers, and customers to ensure successful completion of projects.

Al-Madina Tampa, FL February 2018 – December 2020

Social Media Coordinator

Develop and implement social media advertising campaigns to increase brand awareness, engagement, and revenue.

Collaborate with other departments, including marketing, sales, and customer service, to ensure a consistent brand message across all channels.

Analyze social media metrics and prepare reports to measure the success of social media campaigns and make recommendations for improvement.

Education

Bachelor of Science in Business Analytics and Information Systems August 2019 – May 2021

University of South Florida, Tampa, FL

Technical Skills

Proficient in Microsoft Excel, Outlook, and PowerPoint

Proficient in Excel – SUMIF, VLOOKUPS, XLOOKUPS, Dashboards, and complex formulas

Strong communication and teamwork skills

Strong attention to detail and accuracy

Excellent time management and organizational skills



Contact this candidate