Bank Manager Customer Service
Resume:
Keith Moss
Lanham, MD *****
************@*****.***
Work Experience
Licensed Insurance Agent
Allstate Insurance - Crofton, MD
May 2013 to Present
Insurance Agent for 10yrs responsible for meeting and exceeding sales goals, hiring and training employees, assisting customer with filing claims, explaining the claims process, customer service issues, processing payments, managing risk.
Licensed Insurance Agent
Farmers Insurance Group - Reston, VA
March 2012 to May 2013
Insurance Agent responsible for sales for Auto, Home, Commercial, and Life. Customer Service, assist with claims process.
Bank Manager
Capital One Bank - College Park, MD
June 2000 to March 2012
Bank Manager assisting with supervising 10 -15 full and part time employees, Handling cashing, Customer Service issues.
Education
Associate's in General Studies
Southwestern Michigan College - Dowagiac, MI
September 1982 to June 1983
Skills
• Underwriting
• Account Management
• Telemarketing
• Upselling
• Sales Management
• Insurance Sales
• Inside Sales
• Marketing
• Cold Calling
• Outside Sales
• Sales
• Financial Services
• Negotiation
• Outbound Sales
• Banking
• Customer Service
• Office Management
• Merchandising
• Research
• Salesforce
• Management
Military Service
Branch: United States Army
Service Country: United States
Rank: Specialist
January 1984 to January 1987
Acting Communication NCOIC assigned to Artillery Unit in Germany. Responsible for Tactical Communications, Crypto Data Security and Combat Readiness while maintaining a TS/BI security Clearance.
Commendations:
Army Achievement Medal, Letter of Commendation,
Certifications and Licenses
Insurance Producer License
Property & Casualty License
Life & Health Insurance License
Series 6
May 2014 to Present
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