MARIA HAQUE
EXECUTIVE ASSISTANT / ADMINISTRATION
CONTACT
Location:
Newport News, VA 23602
PHONE:
EMAIL:
adwtcj@r.postjobfree.com
WORK EXPERIENCE
Bryant Transportation Group Franklin, VA
Executive Assistant/ Transportation Coordinator 01/2022 – 12/ 2022
Created Training Manuals, SOP’s and guides that enhanced the company’s level of productivity.
Created Forms to enhance the company’s organization methods.
monitored the timely deliveries of goods and services based on the shipment agreement.
Tracked the delivery logistics, assigning fast routes to drivers to avoid possible delays, and adhere to the deadline of each individual order.
Ensured Clients were properly billed for expenses related to agree upon rates and services rendered.
Responded to calls and emails from Drivers (Company or Owner Operator) related to Shipment discrepancies or updates.
Properly maintained filing systems and disposition of each order.
Assisted with record keeping and auditing.
Served as Event Coordinator.
Assisted with market research to create training guides.
Tracked Cargo/ Shipments with tracking platforms such as: Vessel Schedules, Pro-Pass, Evans Dispatch Grid & Job Tracker.
Created and Organized documents using Excel and Microsoft Word.
Created Carrier access logs to enhance cargo speed, carrier productivity and company productivity.
Created Contract which were admissible to court usage.
Assisted general manager with the management and goods and services.
Newport News Sheriff’s Office Newport News, VA
Deputy Sheriff 10/2017 – 01/2021
Screened and document all facility visitors, instructors, and volunteers.
Answered multiple telephone lines and assist the public with detainee information.
Managed inmate telephone systems.
Composed and typed a wide variety of correspondence, reports and forms from written rough drafts and/or verbal instructions.
Accurately maintained inmate files and ensures data was entered into LIDS and CJIS.
Oversaw and maintained records of family visits and special visitors including attorneys and ministers; oversaw the safety while in the secure areas.
Prepared detailed written and verbal reports of observations and incidents; provides disciplinary reports when necessary; maintains detailed shift logs and records all shift and inmate activities.
Served as courthouse entry security in the General District, Circuit or Juvenile and Domestic Relations courts.
Participated in outreach programs within the community to include, Achievable Dream, Safety for our Seniors, Project Lifesaver, Street Watch, File of Life, Shred Day, etc.
Monitored program activities and maintain statistical data on participation and completion.
Performed related work as assigned.
Hampton’s Sheriff’s Office Hampton, VA
Deputy Sheriff 11/2012 – 10/2017
Enforced all local, federal, and state laws relating to public safety and welfare; perform all duties in compliance with applicable policies, procedures, laws, regulations, and standards of safety.
Assisted with criminal investigations. Interview witnesses, complainants, and victims; gather physical evidence and preserves it for court; provide case follow-up as needed.
Investigate and report accidents, dangerous or defective streets, sidewalks, traffic lights, or other hazardous conditions.
Prepared cases for prosecution; provide court testimony as necessary.
Maintained assigned equipment and vehicles.
Participated in public relations efforts as necessary to maintain a cooperative and positive relationship between the Sheriff’s Office and the community.
Received and responded to citizens’ inquiries, concerns and complaints concerning law enforcement activities.
Prepared various documents, including incident reports, warrant applications, case files, accident / injury reports, request forms, and various other records, reports, memos, correspondence, etc.
Referred to policy and procedure manuals, codes, regulations, laws, maps, statutes, training manuals, professional periodicals, etc.
Operated various types of office equipment, machinery, and tools in the performance of duties such as a computer, printer, NCIC computer, camera, adding machine, radio equipment, telephones, tape recorder, fax machine, copier. Operate/use a variety of police equipment, including a police vehicle, firearms, radar, etc. Use office and computer supplies, restraining devices, protective gear, fingerprint kit, fire extinguisher, and a variety of police-issued materials and supplies.
SKILLS
Proficiency with Microsoft Office
Proficient with Microsoft Excel
Highly organize and detail oriented
Created training manuals enhancing the company’s level of productivity
Created guides using the Socratic Method
Track and Trace Shipment
Logistics Skills
Dispatching Skills
Data Entry and Auditing
Strong Organizational Skills
Ability to Handle Multiple Tasks Simultaneously
Excellent Communication Skills
Strategic Planning
Complied with all established company policies and procedures while upholding the security and confidentiality of documents and data
Retention and Recruiting
Provided product feedback to their direct supervisor, including recommendations regarding new items to carry in stock
Knowledge of the Metric System
Self-Management.
Ensures daily production goals are met in both quantity and quality
Serve as a Combined Bachelor Housing Inspector
Continuously Self-refining and Improving Work Skills
Prioritizing workflow by Getting the Most Important Tasks Completed First
Basic knowledge of the Criminal Justice System and Institutional Procedures.
Knowledge of Reporting and Record Keeping Procedures for Incidents, Disciplinary Actions, Observations and Auditing
Observes and adheres to standards of performance, identifies and reports shortfalls to supervisor
Ability to Communicate Effectively Both Orally and in Writing and in Person
Ability to Recognize Disciplinary Infractions and Effectively Describe and Report Such Infractions
Managing, organizing, and ordering office supplies, and any other funding requests as needed
Handles confidential and classified (Secret/TS-SCI) information, correspondence, and communications
Performed any other tasks closely associated with the performance of duties to Ensure top quality service with clients
Handled customer concerns and ensured an appropriate resolution.
Assisted in the hiring of personnel by reviewing resumes and employment applications
Conducted staff meetings
Identified training and development opportunities that will assist direct reports in achieving enhanced performance
Managed cash audits in conjunction with their direct leader/ supervisor according to company guidelines
Provided product feedback to their direct supervisor, including recommendations regarding new items to carry in stock. Provided a safe environment for employees, customers, and vendors by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining facility equipment in proper working order
Oversaw product merchandising and maintains proper stock levels through appropriate product ordering
Conducted inventory counts and reconciliations according to company guidelines
Coordinates workflow through department daily to meet production schedule.
Ensures daily production goals are met in both quantity and quality
Utilizes production methods that reduce cost and increase productivity
Observes and adheres to standards of performance, identifies and reports shortfalls to supervisor
Ensures maintenance of equipment by placing workorders to run at normal operations
EDUCATION
Progress Highschool for Professional Careers
09/1998 – 01/2002 (Advance Diploma)