ROBIN DILL

*** **** ***** ***** ** · 719-***-****

Coaldale, CO 81222

adwtbi@r.postjobfree.com

Successful business owner, with over 40 years’ excellent customer service. I am dedicated, loyal, caring, and honest and a team player. I am incredibly detailed oriented and highly organized. Looking forward to the next chapter.

EXPERIENCE

MARCH 2023 TO PRESENT

MSR II AVENTA CREDIT UNION

PROCESSING TRANSACTIONS ACCURATELY AND EFFICIENTLY IN ACCORDANCE WITH ESTABLISHED POLICIES AND REGULATIONS, ACCEPTING DEPOSITS, PROCESSING PAYMENTS AND DISBURSING WITHDRAWALS TO CUSTOMERS. HANDLE CUSTOMER INQUIRIES AND REQUESTS AND MAKE RECOMMENDATIONS ON SERVICES AND PRODUCTS OFFERED BY THE BANK. PERFORM EXCELLENT CUSTOMER SERVICE.

AUGUST 2022 – FEBRUARY 2023

OWNER OPERATOR, HOWARD’S CAFÉ

PREPARE FOOD AND DRINK FOR CUSTOMERS, MAKE MENUS AND RECIPIES FOR FOOD AND DESSERTS, COLLECT PAYMENTS OF CASH AND CARDS, SCHEDULING, TRAINING OF EMPLOYEES, DAILY BOOKKEEPING OPERATIONS, INVENTORY, ORDERING OF FOOD AND SUPPLIES, TAKE CARE OF MY CUSTOMERS NEEDS, OPENING AND CLOSING DUTIES, DAILY OPEN AND CLOSE COUNTS OF THE CASH DRAWER. SUCCESSFULLY OPERATING A BUSINESS FROM SCRATCH TO TAKE CARE OF OUR CUSTOMERS NEEDS

FEBRUARY 2022-AUGUST 2022

PFS SPECIALIST AT HRRMC

ACCURATELY PREPARE AND RESPONSIBLE FOR POSTING OF ALL PERSONAL & INSURANCE CHECKS AND ERA’S FOR PAYMENTS ON ACCOUNTS, AND OTHER ANCILLARY DEPARTMENTS INTO HOSPITAL AND CLINIC SYSTEMS. BALANCE SPREADSHEETS, BALANCE THE TWO SYSTEMS APRIMA AND CPSI, CALL INSURANCE COMPANIES TO VERIFY PAYMENTS FOR PATIENTS PERFORM RESEARCH TO ENSURE THAT BY THE END OF EACH MONTH, ALL MONIES RECEIVED HAVE BEEN RESEARCHED AND POSTED CORRECTLY, COMPLETE ALL END OF MONTH CLOSING DUTIES OF BOTH SYSTEMS.

JANUARY 2009 – DEC 2021

OWNER/OPERATOR, Robin’s restaurant and 5 others, Salida to DENVER

Every aspect of customer service, ordering, inventory, hiring, firing, and training of new employees, make, prepare, and train all food recipes, checklists, and prep lists. Knowledge of Microsoft, Word, Excel, scheduling, cost control, programing POS systems and every aspect of opening and running a new business from scratch.

January 2005 – December 2008

Blackeyed Pea Colorado Springs

LEAD BARTENDER/LEAD SERVER TRAINER

Trained servers and bartenders to provide excellent customer service, greet customers & present menus, make suggestions based on their preferences, taking food and drink orders, maintain dining ambiance with enthusiastic attitude, deliver checks and collect payments, complete side work and running side work, opening and closing duties, scheduling, cleaning, expo caller.

EDUCATION

JANUARY 2007

PIKES PEAK COMMUNITY COLLEGE

CNA

COMPLETED ALL CLASSES AND RECEIVED CERTIFICATE

MAY 1988- MAY 1991

CLOVIS COMMUNITY COLLEGE

RADIOLOGY TECH

MAINTAINED A 3.85 GPA, CHOSEN 1 OUT OF 2500 STUDENTS TO PARTICIPATE DURING PROCEDURES TO TAKE PICTURES AND DEVELOP THEM FOR THE DOCTOR.

JANUARY 1996

REAL ESTATE LICENSE, JONES REAL ESTATE COLLAGE

Worked as a real estate agent’s assistant while going to school to get license.

SKILLS

Vast knowledge of office skills

Knowledge of CPSI & APRIMA

Handling checks, ERA’s & cash

Attention to detail

Multi-tasking ability

Teamwork skills

Knowledge of Microsoft, word, Excel

Client confidentially

Excellent customer relations

Highly organized

Time management skills

Works well under pressure

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