Assistant Store Customer Service
Resume:
Rachelle Ardoin
Lafayette, LA *****
adwtb6@r.postjobfree.com
Highly detailed-oriented and organized self-starter who can work well independently, and with a team to get the job done to the satisfaction of the client. Professional individual with superb people skills. With being adept in a variety of fields, I am committed to being engaging and helpful. Authorized to work in the US for any employer
Work Experience
Lead Housekeeping Supervisor
Lafayette General Health - Lafayette, LA
September 2018 to September 2020
Maintain goals and policies for department, lead and supervised detailing projects to ensure patients safety, display and uphold the Standards of Behavior, host and attend preshift huddle meetings, trained employees on tasks for assigned area, work with other departments to ensure needs are met, round and inspect work performed by staff, utilize leadership model to improve myself, as well as employees Assistant Store Manager
Burger King - Lafayette, LA
April 2016 to June 2018
Maintained goals set for business, control and ordering of inventory, scheduled I reviews for RGM, office work, developed qualified staff, assisted other management with knowledge of daily operations, problem resolution with customers and staff, prepared staff schedules according to work flow Restaurant Manager
Burger King - Lafayette, LA
May 2001 to November 2011
Created goals for business, inventory control, weekly scheduling for staff and management, invoice accuracy and input, developed and retained staff, conducted training sessions on new product and policies, prepared for audits, attended and conducted meetings Education
Associate's degree in Sociology/Behavioral Sciences South Louisiana Community College - Lafayette, LA
August 2017 to Present
High school diploma
Skills
• Management Experience
• Behavioral Health
• Advanced interpersonal skills
• Excellent communication skills
• Relationship/ team building
• Employee hiring/ retention
• Staff development
• Effective problem solving
• Housekeeping supervisor/ staff duties
• Training
• Staff collaboration/ motivator
• Case management
• Housekeeping management
Certifications and Licenses
CPR & First Aid
August 2020 to August 2022
CPI - Nonviolent Crisis Intervention
August 2020 to September 2021
Assessments
Work Style: Reliability — Highly Proficient
June 2020
Tendency to be dependable and come to work
Full results: Highly Proficient
Management & Leadership Skills: Impact & Influence — Highly Proficient July 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Highly Proficient
General Manager (Hospitality) — Familiar
June 2020
Solving group scheduling problems and reading and interpreting P&L statements Full results: Familiar
Workplace English — Highly Proficient
June 2020
Understanding spoken and written English in work situations. Full results: Highly Proficient
Work Motivation — Completed
June 2020
Level of motivation and discipline applied toward work Full results: Completed
Customer Focus & Orientation — Highly Proficient
June 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Verbal Communication — Highly Proficient
June 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Customer Service — Proficient
July 2020
Identifying and resolving common customer issues
Full results: Proficient
Work Style: Conscientiousness — Expert
July 2020
Tendency to be well-organized, rule-abiding, and hard-working Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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