Service Specialist Medical Billing
Resume:
ANNE G JOHNSON
**** * **** *** **, TUCSON, AZ ***42
adwtap@r.postjobfree.com
OBJECTIVE:
Passionate, engaging, and attentive customer service specialist trained in conflict resolution and communication.
EXPERIENCE:
02/22 - PRESENT
ACCOUNT REP, VXI GLOBAL SOLUTIONS
Responsible for compiling and generating reports as related to customer concerns Answer calls in profession manner always with empathy Identify new opportunities for our existing customers to utilize user friendly website Keep confidential records updated
03/14 - 12/2021
TRANSPORTATION COORDINATOR, TOTAL RIDE/VEYO
Verify HIPPA with each account and obtain accurate information Liaison between medical consumer and Provider
Transfer and escalating calls to the appropriate department when needed Responsible for understanding the needs and complaint for our member(s) 06/10 -01/14
FINANCE MANAGER, AUTO PROFESSIONAL
Responsible for the performance of dealership in-housing financing operation Gather correct accurate information to get approved for financing Built solid long-term relationship with many lending institution 08/00- 05/10
MEDICAL BILLING/CODER, UAB HOSPITAL
Managed detailed, specifically coded information
Responsible for keeping track of patient data for each visit Determined the correct code for patient records
Responsible for billing various insurance companies EDUCATION: GROSSMONT COLLEGE – LA MESA,
REFERENCES AVAILABLE UPON REQUEST
EDUCATION: GROSSMONT COLLEGE – LA MESA,
REFERENCES AVAILABLE UPON REQUEST
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