Victor Colantonio

Responsible, well-organized individual who is committed to customer/employer

satisfaction.

***-*** *** *********

Etobicoke, ON M8Z 6A9

416-***-****

adwtag@r.postjobfree.com

EXPERIENCE

Play It Again Sports, Etobicoke, ON - Sales Associate/Asst Manager

March 2022 - Present

Greeted customers and offered assistance with selecting merchandise, finding accessories & completing purchases.

Served customers with knowledgeable, friendly support throughout the shopping experience.

Received merchandise and prepared it or sales floor Fielded customer complaints and facilitated negotiations and resolutions. Manage, returns, exchanges or refunds in accordance with company policy. Opening & closing duties including daily close and deposits. Other duties as required.

Wurth Canada Ltd., Toronto, ON - Senior Account Manager May 2013 - November 2017 & June 2020 - November 2021 Met with a customer base of over 100 to ascertain needs, discuss solutions & close deals.

Sales of industrial products including, but not limited to hardware, abrasives, electrical & PPE

Established new accounts through cold calling and visits to potential customers.

Achieved and exceeded company set sales goals.

Collaborated with managers and internal departments to provide customer feedback and recommend operational changes to meet emerging trends. Built strong client rapport to establish a diversified network of contacts and connections.

SKILLS

Product & Service Sales

Proficient in Sales &

Inventory Platforms

(SalesForce, JIT, MRP)

Time Management

Multitasking

POS System Operation

Customer Service

Product Promotion

LANGUAGES

English

French

Contributed to daily team objectives.

Recorded accurate and efficient records in customer database. Participated in weekly and monthly sales meetings. Completed Wurth HIgh Performance Management training (2 years). Liftking Manufacturing Corp., Woodbridge, ON - Materials & Planning Manager

December 2017 - May 2020

Managed warehouse operations and verified proper shipment procedures. Received and unpacked shipments and new equipment as directed. Participate in daily production meetings with colleagues and Plant Manager. Supervised picking & verified pick lists for production. Streamlined material delivery processes which increased efficiency and reduced downtime.

Monitored warehouse to identify missing items, spills & unusual activity. Performed daily cycle counts and inventory control to accurately track product levels.

Helped train new employees in safe practices and warehouse procedures as set out by the company.

EDUCATION

Northern College of Applied Arts & Technology - Timmins, ON BA - Marketing

Carleton University - Ottawa, ON

BA Program

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