Evonne Nicole Rote

***** ********** **. *******, ** 92336

909-***-**** Cell adwt7y@r.postjobfree.com E-Mail

Summary

Demonstrated achiever with strong organizational and data entry skills.

Enthusiastic, reliable, self-disciplined and self- motivated with a strong desire to learn new concepts.

Ability to work well independently and as part of a team

Detail oriented: Meticulous in keeping records, entering data with accuracy and ability to multi-task and prioritize.

Knowledge of Outlook, MS Word, Excel, 10key, PBS (Passport Business Solutions), MAS 90 (SAGE), Simon MHS, Insoft, JD Edwards, B.I.D, SAP Crystal Reports, and Payroll.

Career History

Contracts Administrator Lennar 07/21-Present

Set up and initiate all paperwork regarding contracts, new contracts, change orders, purchase orders, back charges and checking for all accuracy (i.e., coding, signature, amounts, etc.)

Process and create BRF’s

Prepare contracts for each trade and follow-up on obtaining signatures in DocuSign

Customer Service Rep/Order Entry IMG Comfort 02/19-03/20

Entered, processed, coordinated and expedited the placement of purchase orders using Insoft

Provided inbound customer support by telephone and email to business customers and served as a primary contact for inbound customer issues

Informed clients of backorders and expected delivery times

Followed up on requests, updated customers on a regular basis with status reports to include routing number, tracking information and proof of delivery

Worked closely with warehouse staff to make sure orders were shipped on time and accurately

Payroll Assistant (Entry-Level)/Scheduler Desert Furniture 08/17-02/19

Processed Payroll using Passport Business Solution Software (PBS)

Added new hires into the Time and Attendance and Payroll systems, and accurately configured the connections to pay rates, pay codes, and authorization codes

Updated payroll records by entering adjustments and changes regarding pay rates, state and federal withholdings, employee status changes, etc.

Assisted with determination of payroll liabilities by calculating employee federal and state income and social security taxes and employer's social security, unemployment, and workers compensation payments

Developed a master schedule using excel to establish sequence of each operation according to purchase orders

Coordinated and expedited the placement of purchase orders

Customer Service Specialist ANP Lighting 09/16-8/17

Provided inbound client support by telephone and email to business customers and served as a primary contact for inbound customer issues

Analyzed data and responded to customer communications timely

Informed clients of backorders and expected delivery times

Followed up on requests, updated customers on a regular basis with status reports to include routing number, tracking information and proof of delivery

Utilizing reporting software programs, such as Crystal reports, to assist with inventory management and shipping deadlines

Carefully entered and processed orders into the system (MAS 90) following order processing rules and configurations with accuracy and speed

Managed orders from production to final invoicing

Entered, processed, coordinated and expedited the placement of purchase orders

Analyzed, diagnosed and investigated to get information needed to release pending orders to Production

Reviewed drawings from the Engineering department for accuracy, consistent with the Purchase Order

Coordinated with shipping schedules provided by warehouse to determine shipping dates

Created and processed return merchandise authorization (RGA’s) tickets and handled all return issues

Production Planner/Scheduler Montclair Wood Corporation 02/10-9/16

Developed a master schedule using excel to establish sequence of each operation according to purchase orders

Responsible for ensuring that the production line flows without incident

Knowledge of each stage of the production process to effectively organize and execute a job plan that will keep production running on schedule

Diagnosed and fixed any problems resulting in schedule changes

Coordinated implementation of Engineering Change Orders (ECO’s)

Coordinated and expedited the placement of purchase orders

Organized operation over the entire production cycle

Ensured quality control, to increase efficiency and productivity

Data entry of production data with accuracy

Processed Payroll using Passport Business Solution Software

Sales order entry using PBS

Calculated Federal and State Payroll Taxes using PBS

Payed Payroll Taxes through EDD and Federal website

Office Assistant 1/Front Reception Department of Behavioral Health 05/09-02/10

Entered all Charge Data Invoices (CDI’s) for medical billing

Answered phones and provide excellent customer service

Checked in all incoming clients

Scheduled and re-scheduled client appointments

Assisted chart room with finding and filing charts

Maintained confidential client medical records and files

Donation Processor/Trainer People United For Christ 06/05-11/07

Sorted and opened all incoming mail

Processed all cash, check and money order donations

Balanced all cash, check and money orders donations by using 10 key

Entered all donation data into the computer at the end of each day

Maintained and entered returned checks including non-sufficient funds (NSF’s)

Trained all new employees

Assisted in picking up mail from post office twice a week

Assisted Data Processing Department in coding all incoming letters

Prepared bank deposit at the end of each day for pick-up

Operations Support/Receptionist/New Accounts Morgan Stanley 07/01-11/04

Answered multi-line phones and answered all client inquiries

Greeted and directed all incoming clients, providing excellent customer service

Worked directly with Operations Manager and provided Administrative support to various departments

Data entry of all account correspondence ie: IRA’s, W-9’s, Wrap Contracts, AAA’s Choice, Beneficiary info etc.

Sorted, entered and documented all incoming mail and faxes

Made copies and filed all incoming and outgoing mail and faxes

Documented all client check distributions, entered Distributions and Transactions, and journaled cash accounts

Ordered office supplies

Processed all Fed-ex, UPS, Airborne, Certified Mail, and ordered postage through postmaster.

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